North Bay Auto

I was recently passing through the area and discovered low tire pressure and found these folks nearby. I read the reviews and headed that way. A very helpful woman helped us and took the tire off and replaced a stem valve stem cheap. Before I could tell my husband about the friendly reviews I read, he told me they were super nice and helpful. I’m glad we stopped here with these honest people.

Great mechanics. I have been using the for at least 10 years now. Honest and great people.

We needed to run a diagnostic on our car during our road trip to see why the check engine light was on. Not only were they able to do that within 15 min but they did it free when we realized we didn’t need an immediate repair! Great and honest mechanics! Thank you Sophie and Bill!

Super helpful staff, very friendly. Helped me when I was desperately needing some repairs on my car, they were able to fit me in and get things taken care of promptly. Will definitely be a life long customer. Thank you all for your help.

My girlfriend and my sister were recently traveling with my pick up truck from Arizona to Florida and then the middle of the night they broke down with an alternator problem. They got a room and laid out for the night when the shop opened the next morning they had the truck in and out in a matter of an hour or so had my ladies back on the road safe and sound I can’t thank you enough five stars! All day long thank you very much, you don’t know how much comfort you brought me

Very fair and honest. My 05 Sentra has 117K and I was prepared to replace quite a bit of the suspension components due to normal wear and tear. They looked everything over and in the end recommended not replacing some things I was sure would need it. Kept me informed throughout the process. First time customer but will not be the last time. So glad I found an honest shop right here in DH.

I must say I loath getting my oil changed somewhere just as much as I hate going to get my tags renewed or the DMV. Feel like an all day event. I lived here for years and never attempted to use our auto service in town. But yesterday I finally did and I was not disappointed. I normally get my services at the Ford dealership and I don’t know if it’s because I’m female or they treat everyone like they have locus at the dealership but North Bay Auto is the place to go. They were so kind to me and my daughter. I came in the middle of the day on a Friday. I told them if they don’t have time it was fine. They took my car and changed the oil within 30 mins. I was shocked! The guy who changed my oil told me whoever did it last time didn’t tighten my drain plug. He made sure it was right this time and my experience overall was superb! I will return every time for their service. They treated me like they knew me and I’m so grateful.

Very friendly and helpful. Great prices!!

After spending over $200 at Gene’s Tire Center in Picayune to have an oil leak fixed on a 2009 Camry, the problem was still not fixed.

Took it back to Gene’s just a few days later and was told now it was something else that needed to be fixed and they couldn’t do it. At this point, not only was was oil still leaking, but now it was pouring out.

Like I should’ve done to begin with, I contacted Bill at North Bay Auto and explained the situation to him. He immediately told me to bring it in and they would take care of whatever was going on and get it done right. Not only did Bill and the staff at North Bay Auto take pictures for me to provide proof that the original problem I paid to have fixed never got fixed, they also took the time to explain to me, in detail, exactly what was going on and how they would fix it.

The best part? They got the car in immediately and had it fixed and ready to go within just a few hours for HALF the price of Gene’s Tire Center in Picayune.

Thank you, Bill and staff at North Bay Auto, for treating me right, getting to the bottom of what was going on, charging a very fair price and offering the best customer service around. You gained a new customer today and I plan on telling everyone I know to give North Bay Auto a try the next time you need you and your car to be treated RIGHT!

Very nice people. I've never been a customer before, but that's going to change. One of the tires on my car was low on air so I simply asked if I could put air in the tire. But they had me pull my car in the shop and they put air in the tire and they also checked the air in the other tires. They were very nice and caring. They didn't have to do that and it definitely WAS NOT expected of them. I just got a overall good vibe about the shop. Just with the very little inter action with the people there I got the feeling that they're very professional.

This place is awesome, they do great work and have excellent customer service, I would highly recommend this shop for your automotive needs, outstanding group of people!!!!!!

They were amazing. So in fact that my husband left his truck her for a major repair. Just out of warranty by 5k miles lol. Highly recommend North Bay auto. Theresa & Kirk Breaux

They put a new throttle body on my Impala and it runs like a dream now and they did it in 2 days! They are friendly and helpful. I will definitely use them again for my car.

My serpentine belt broke off and knocked off another belt while driving down the interstate, leaving me broke down between towns. I ended up calling North Bay Auto, not knowing where they quite were as I needed a place for the tow truck to go. The guy on the phone said he'd have a look at it and 2 hours later I was there and awaiting the diagnosis of my vehicle. He was extremely helpful and friendly, and I appreciate that he was able to put on new belts and also let me know about my power steering pump. It was less than I expected it to be as well, another plus. Highly recommended, a great place to get your vehicle fixed up!

Finding genuine caring helpful people are few and far between these days! These guys went above and beyond for us. Our car broke down on our drive home to South Florida from North Texas on I10 near this shop. We were towed there 6 hours before they opened and took a nap in the car until then, the second they opened they were out there ready to help. Turned out to be a major transmission issue these guys helped us all day long weighing out all the different options we had to get home. They gave us real and genuine advice with our safety clearly their concern regardless if that meant sending us elsewhere. We ended up renting a Uhaul from them and getting a car transport from a different Uhaul nearby. They ran a bunch of test and check and triple checked that we were hooked up properly after the other Uhaul had messed up our hookup. Thank you so much Bill and team for being genuine and getting us home safely!

Impressive Service! The only hands I let work on my truck! They get the job done right every time and extremely fair pricing. The guys at the shop are always professional and its obvious that customer service is one of their priorities.

Great service, didn't take long. 10 minutes. Friendly staff and technicians. No air conditioning so be prepared to sit in the heat and wait if it's summer.

My truck had issues during a long roadtrip from Houston to Florida as we passed through Diamondhead and we stopped here to get help. The staff was incredibly helpful and nice. Diagnosed as nothing more than low fluids, topped them off and sent us on our way. And they would not let me pay for their services! It is hard to find great help like this these days!

These guys are upstanding and professional! I've always been treated beyond respectful and never sold anything unnecessary. They've even stayed open late to help me out! 5 stars allllll the way!!

Wonderful staff and service.Went above and beyond. Ginny is so friendly and knowledgeable!!