Rick's Repair Service

Rick and his team get five stars for customer service. They took my car in on short notice and gave me a fair assessment. I will definitely be a repeat customer at his shop.

If you are in Wilmington, Jacksonville or anywhere in between, Rick's is the right shop for you. I had a busted exhaust when I went in for an oil change at the dealership and was quoted $2400 for the repair. I recalled another experience at Rick's, getting my tie rods replaced, that was an overall great experience (as great as it could be while getting a car serviced) and decided to get a quote. I dropped my car off near the end of the day and was called the next day with a quote of $60 (note* this was a specialized quote for my specific problem) for a weld of the pipe and picked my car up by the end of that day. I wanted to wait a few months before posting this review, just to ensure the quality of the service, but I can assure you, it is top notch!

My family of six was traveling in North Carolina from Pennsylvania when our alternator died at 4pm on a Friday. Rick got us in right away and took care of us. It was a nightmare repair but they stayed late and still didn't charge us a crazy price! I would recommend Rick's repair to anyone.

Friendly in a down home kinda way. Will save you money if they can. They do good work at a reasonable price.

Great experience. Rick really helped figuring out what was going on with my truck. Honest and fair business.

I’d give the crew at Rick’s six stars if I could. We are in town for just a few days and lost the starter in our truck, I got lucky on a google search with Ricks being the first number to pop up! Had it towed in, they made some immediately for us, troubleshot and replaced the starter so we could be on our way fast and EXTREMELY FAIR on the price. I just can’t say enough positive things about Rick and his team

Friendly staff. Fast, friendly, and efficient. Great quality service! Highly recommend

Saviors! We had a nail in our tire as we set out to drive back to Maine after a vacation in the area. All four kids piled out of the car, Rick welcomed them in and had cartoons on in the waiting area. They fixed the tire and we were out with in 20 mins. Great people. 10/10.

Absolutely top notch service!
Great place to get all of your automotive needs tended to quickly and competently..
Additionally, a great place for quality used parts..

Ricks is a place you can trust. They are pleasant and courteous. We have had several vehicles serviced here and repairs done here. We have been pleased with every experience. Highly recommend this business!

Highly recommend! We came to Topsail to go camping and basically coasted into town on prayers on a Sunday. Rick's was recommend to us by campground employees and also I liked the reviews. My husband barely made it to the shop Monday morning, when he pulled in, the passenger tire was basically on fire. The wheel bearings, cv joint and a bunch of other stuff had gone bad. The tire was barely hanging on. The staff at Rick's went above and beyond trying to get parts at the best prices and as quickly as possible so our vacation wouldn't be ruined. They also brought him back to the campground and picked him up when the truck was ready. Which saved us a lot of taxi money..We were very thankful they were good caring people, other places might have tried to take advantage of our situation and get us for everything possible. Hopefully we won't need to use Rick's when we come back. But, if so we would definitely use them again and would recommend them to anyone!

Came out to the beach for a vacation. Car went dead and would not hold a charge. After a few phone calls I decided to take my vehicle to Rick’s just to have it checked, they did a good inspection of the issue and sent me on my way. I felt like they really looked out for my best interest, and if I ever have any problems out here again, I will definitely go back to them. Awesome owner, awesome tech guys, really appreciated their service. From my experience with them, I would definitely recommend them to anyone.

Doesn't matter if you're a local or a tourist with trouble...this is the place to go. I'm very picky who I let touch my cars and the people at Rick's are not only knowledgeable but customer oriented still...and that's tough to find today. Great pricing too.

I will always give 5 stars to Rick's. Rick goes above and beyond for his customers. I always feel like I am being treated fairly (which is hard to come by at many auto repair shops) and that Rick and his team care about the work they do and the people they serve. The front office staff is always polite and very knowledgeable when I have questions. This is why I continue to go to Rick's for all my car needs.

Rick was so friendly and helpful when we had a problem passing through the area, he looked at our vehicle, quickly ascertained the problem and a solution for us and pointed us towards a scrap yard on our way to our next destination. Because he hadn't "actually fixed anything" he didn't charge us a cent (maybe because we looked like a few semi-homeless travellers in our ancient campervan). Either way it was a pleasure to speak to him and if I ever had a problem in the same area again I wouldn't hesitate to call on Rick again!

Awesome people. Awesome customer service. I took in to get a check uo.they told me what I need got part changed it. Than drive it and another light came on they check it out. Was very up front honest. They check everything. Thank you so much for a great first time experience

Traveling from KY to NC for a wedding. My tire got a nail in the sidewall and required a new tire. They promptly ordered me a replacement and the “pit crew” put my tire on quickly!!! I made it to the wedding with just minutes to spare! Thanks for the excellent service, Rick!

Pricing was amazing! These guys are great! So friendly and kind.

I carried my old truck there for service for a rear main seal which they repaired with no problem. Additional parts failed during that time which they replaced as well. They were very friendly and knowledgeable and looked out for me finding the best parts at the best price. They took good care of my old truck. Definitely a 5 out of 5 would recommend to anyone looking for great service at a fair price.

We've used Rick's for 10+ years. He does great work at a fair price. He is very trustworthy and if there is ever a problem (rarely) he makes it right. He's a great guy and helps out in the community as well.