Bell Camper Sales

EDIT UPDATE*****
We were able to speak with Lane Bell and smooth all the issues out. He was very courteous, professional, and willing to work with the problems we had and repairs that needed done. Lane put us in direct contact with Mathew Baxter, service manager, who helped and guided us through filing an insurance claim. Mathew spoke to our insurance on our behalf and helped us through the entire process. We are very appreciative of the dedication and service provided by Mathew and Lane. They restored our faith in the business and gained us back as customers. The repairs done exceeded our expectations and our 5th wheel looks great and is camping ready again! Thank you Lane and Mathew for most importantly just listening to us and treating us like valued customers!

We just purchased a 2016 keystone sprinter 5th wheel Labor Day weekend and our first encounter with Bell, including Blake Potter and Smokey Malaske went great. We were first time buyers in the camper world and made sure to let them know that and initially they were very helpful and made sure we were comfortable with our camper prior to pulling it off the lot. Smokey also reassured us the 5th wheel would go through service before they would set it up for us to make sure it was roadworthy and camping ready. We put our trust and faith in both Smokey and Blake. We took our camper out for the second time since owning it, just made our first payment on it Oct 16, and we had TWO tire blowouts on our way home. We weren’t on bad roads, the drive was all interstate except our exit to the all concrete rv park. The first blowout blew the entire tread off the tire and caused significant damage to the under belly of our camper, exposing insulation, broken brackets and busted the wheel cover, along with some other damage. So we decided not to go home and to take the camper straight to Bell, it was about an hour drive from where we were and again ALL highway. We got as far as 10 miles north of our destination, Bells, and we had ANOTHER blowout, this time the tire was completely shredded off the rim. This all happened on a Sunday. We contacted Bell today, Monday, and were told our only option is to file an insurance claim and the warranty we were forced to get wouldn’t cover any of the damage. The tires on the camper were 6 years old which we found out after the first blowout and roadside service. Smokey was not helpful this time like he was in the beginning making the sale! He offered to get someone to help us file an insurance claim but it was basically out of his hands. Now we understand that things happen out of anyone’s control but the odds of having TWO tire blowouts in the same day after being reassured the camper purchase we made was safe and ready to go for us, first time camper owners!! I had also asked Smokey if there was anyone else above him that I could talk to and he responded with “no, I’m it, I’m the sales manager” But when my husband went in after me, Smokey took him to the service department, asked for an estimate of the damages and told him more than once the owner would be in tomorrow.

Excellent customer service! I am a first time camper owner and had tons of questions. They are very knowledgeable and helpful. They did a demo for me and showed me how everything works. They let you stay at their campground to try everything out which was super helpful because if you have question they’re right there to answer or come show you whatever you need. I am out of state right now staying in the travel trailer I bought from Bells and I set it up for the first time all by myself and couldn’t have done it without them. I would recommend Bell Camper Sales to everyone I know! Especially first timers. They are wonderful! And I love my new home away from home!

We had a major dilemma, lost our wheel and tire. The lugs where sheared off to, glad we had dual axels. Made several calls and was told to call Bell, and we limped over. Thanks to Frank, in service and the whole staff we had a safe place to stay to get repaired. Bell had us repaired and back on the road the next morning. Thanks again Bell Camper Service!!!

We needed a new roof put on plus fairly extensive repairs to the inside of our camper. Frank was very very helpful and knowledgeable. He kept us informed and the service department did a wonderful job. Thanks Frank for all of your help

If you are in need of a new or used RV, these people take care of you. They are honest and I believe genuinely care about their customers.

I have not used them too much but they have been able order my parts just fine

Has an issue with my RV propane system. They got me in quick and fixed it fast. Very pleased! Highest recommendation

My wife and I recently travelled from Florida to purchase a Venture Stratus due to the incredible price advertised.
There were some additional items that needed attention and Doc, Matt, Daniel, and the owner, Lane Bell went above and beyond to make sure that everything was perfect!!!
When we got to Florida, we had an additional repair and again, they made sure everything was taken care of!!
INCREDIBLE CUSTOMER SERVICE & SALES Professionalism that is next to impossible to find!!!
They were AMAZING!!!! Highly recommend them and would drive out from Florida to buy another RV!!!!
Doc was an incredibly helpful salesperson throughout the whole process!!!

Tim & Tracy Brueggeman

My husband and I were staying in an RV park close by and incurred some issues with our RV first time out. We called Bell Camper Sales, not knowing anyone in town, and they told us to bring it over immediately. They troubleshooted it, made a lot of phone calls on our behalf, which they didn't have to, and pointed us in the right direction. Not a lot of people would have done this. Even though they couldn't fix the problem , they made necessary phone calls and went over and beyond what anyone would have done to two strangers from out of town. That shows what kind of a business Bell Camper Sales is. Matt jumped in making calls, Kayleigh made calls, even to a rental company in town to get us a car! The service guy in back stopped what he was doing to pull the RV in to try and see if they could fix it and all the other staff in service jumped in too and was so helpful. We even got a text the next day asking if we made it home. If I lived in the same town or state, I would do business with them. So impressed. They work as a team, and a family. My husband and I can not thank Bell Camper Sales enough for the compassion. Thank you!

An outstanding family-owned and operated dealership. Friendly, knowledgeable staff, beautiful location. They even have a campground on-site!

We traded for a 2021 Durango fifth wheel yesterday. Doc and Smokie were fantastic to work with. There was no pressure. Everything was up front and honest. The support staff, including the parts and service, were friendly and helpful.
The technitions, TJ and Bryan and Drew took time to make us comfortable with this unit.
We drove 4 hours to make this trade and are very glad we did.
We highly recommend Bell camper in Bartlesville, OK.

When we purchased a camper from a Tulsa company several years ago... we were basically handed the keys with a smile "here ya go!"

Bell has gone SO much further than that, and the customer service we have received has been phenomenal. Ryan Rogers, our sales professional, has gone above and beyond for us with the purchase of our new camper. We can't thank him enough! And the entire Bell sales and service departments.

We highly recommend purchasing from Bell, and the drive to Bartlesville is certainly worth it!

Good people and a good place to do business. Not perfect but I would do businesd with them again.

Everyone was very helpful and friendly and I would recommend to my friends a awesome place to buy a camper

I really appreciate great service and when people do their jobs right. That was our experience at Bell this July 2021. We traded in a camper towards a new one. The set-up, walk through, financing, and transfer was smooth and stress free. Each person we interacted with knew their job and did it well. There was no pressure, and there was a sense of cooperation in getting what we both wanted and needed. As far as quality of product and value, we have zero buyer's remorse. Each time I think of our purchase I am convinced we did the right thing. I appreciate that Bell also took time to look over the trailer and mitigate issues from the factory. Having owned a camper before, we knew what to expect and the value for our dollars was excellent. I would suggest if you are considering purchasing a camper that you visit them. Thank you to all the staff who made our purchase a satisfying experience.

Great company trip to do business with. Salesman, Blake, did a great job.

The sales staff is so knowledgeable and patient. Never felt rushed or pressured. The service team goes above and beyond to make sure you know every single detail about your model. The finance team was thorough and transparent. The owner was on the show floor greeting customers and making sure everyone felt welcome.
Our family traveled from across the state to come to this facility and it was the best decision. WE WILL BE BACK for quality service and any upgrades we make in the future. We will also be recommending them to friends and family.

Shopped for several months and spent a lot of time with Ryan Rogers, my sales guy. Great experience all the way around. Smokey, the sales manager, is genuinely concerned you get the right camper and doesn't try to upsell. Overall, great experience. Recommend you drive to Bartlesville if shopping in the Tulsa area. Definitely worth the drive.

Need to add a couple comments about service, walk through, and 2 nights camping to learn all the systems ... They're pretty awesome, especially the 2 ladies at the service counter.

The experience was good so far but we'll see how it ends up. Dropped our camper off to have some service done but it'll be a couple of days before they can start. I'll give them the benefit of the doubt for now and adjust this review if things go sideways. Not expecting it to which is why I'll give them 5 stars for now. The staff inside was friendly. The service clerk that helped me was nice and professional and thorough in taking all of the information I had about the problems. This was the first time I've been in their new facility and it is nice. So far I'd recommend them.

Update. No change in my review except I would change like to change my rating to 6 stars. We picked a travel trailer up after the repairs. They couldn't find all of the problems were having but I do think they tried everything to replicate them. I didn't feel like I have in the past when I've taken my truck into the dealerships service department for them to just tell me they couldn't find anything wrong. Give us $100. After getting home I noticed they did fix one of the smaller items from my list but didn't even charge me for it. Most places will break their arms patting themselves on the back and letting you know they fixed it but didn't charge you for it. They didn't say a word but it was fixed. Maybe they forgot to mention it but I'm going to think it was just great customer service. I highly recommend Bell Camper for any of your camper needs.

Most people who don't end up purchasing from a place don't give them five star reviews, but here I am. 😁

We enjoyed our experience immensely, even though we were not able to secure funding (which was upsetting, but not their fault). They went above and beyond for us. Great follow-up and such a wonderful staff!

We ultimately purchased from a private party, but you can bet that ANY/ALL RV purchases we make in the future (including parts and repairs) will be through Bell!

They won us over with their 5-star customer service!