River Oaks Medical Center

Very nice staff

They keep on sending the bills for annual preventive check up that is to be coved by insurance. They even don't know the basic billing concept. Try to avoid this center if possible.

We were sent here for a simple operation by an ENT. First there was a bill for the doctor who was actually performing the operation. They also called to collect the "facility fees and charges". Then after the operation we are being billed for anesthesiologists through a different website. I wonder if we will get future bills from power companies, cleaning crews, the construction company that made the road we drove to this center, and all other 3rd party companies that we never actually selected to do business with as part of a simple ear tube installation for a 2 year old baby...

This place should be closed as an ER hospital. My husband had been shot, came here and was turned away because this place is incapable of taking care of him while he was bleeding out. Even the ambulance ppl who picked him up FROM THIS PLACE said that he shouldn't have come here.

Be away from this facility! I had to wait for at least a couple of hours to be served. While you complain, the staff shift the blame to others. So, terible!
The only stat I can give the facility is about the nurses: they are fairly nice and helpful. But this facility does not care about patients. After talking to management, I got more disapointed— they do not care about patients.

This place has no knowledge of what courtesy means! 1st of all NO WAITING AREA FOR FAMILY MEMBERS !!! 1ST THING THEY TELL YOU!! GO WAIT IN YOUR CAR!!!! NO SITTING AREA BUT A LOUSY DIRTY COUCH DOWNSTAIRS!!!!!