Shoe Carnival

Thank you Abigail for your professionalism today March 15,2024. You gave me and my son and grandson great customer service. You are kind and courteous Thank you for letting us know about spinning the wheel for extra points and discounts!! Keep up the good work we will be back!!
The store is clean Good vibes all you associates Rock!!

Store is clean and well-organized. The staff have been friendly both times we visited, and by friendly I mean they are nice but after sharing a little about their deals they let you have space. We first went in the fall and, with some help, found some good winter boots for our son (not always easy in Houston). Recently we went in just to see if they had a dress shoe for my wife, to match khaki pants. They had options for both. Anyways, its a well run business and we will go back.

I love the Offers better in-store🎀 what is FuN is the Big Wheel- when you buy 2 PAIRS of shoes 👟👟👟

The manger was at the door and greeted me time,I opened the door.He was very nice and helpful.This store has great items and deals.I only went in for a pair of Men Nike Slides but came out with to other pairs of shoes and a Nike Duffle Bag at a great price.The Nike Slides were $30 n in the color I needed and the duffle bag was reg 35.00 but on sale for 26.00 and I bought two pairs of other tennis that was priced at 25.00 but we're on sale for $12.50 each great deal right.This store has plenty of shoes,bags,sock,belts, lunch bags,candy for your family...I think you all should go check this location or other locations out.The staff asks if you need help but don't follow you around constantly.I am definitely going back.

Great staff, awesome prices, never a long wait in line, Love this place!!

I really enjoyed my experience shopping here today. I was greeted at the door by a guy opening the door. I found that my daughter outgrew the kid section ☹ and was helped by a employee to figure where to go from there. I decided to shop the clearance section and was excited to see the many varieties. I came across the same employee and she pulled shoes from the top shelf for me with a smile. I found some good stuff back there. I wen't to checkout and was offered an opportunity to spin the wheel. I feel really good about my purchase and will be going back really soon. I love great customer service!

The so called manager Bert was useless. Had the items marked wrong and refused to honer the price until another manager told him he had to. I love this store chain and have been shopping with them for years I won't let one bad apple ruin it for me.

I found exactly what I was looking for there. I had already been to 1 other shoe store and 2 department stores before coming here. I should have just came here from the beginning. Store is always clean, employees are always friendly, and you don't spend forever in line waiting to pay for your purchase.

Had a great customer service experience at this location. I was asked 3 times if I needed help and they were very friendly by different staff. That made me stick around and find shoes for my two boys. They even give military discounts. Wish I would have gotten their names to post, but I was at the store Saturday around 2pm. I did let the manager know that I liked the customer service om my way out.

Great prices and great selection of shoes, compared to other shoe Carnival.

If that announcer doesn’t make your shopping better I don’t know what does. Brodie has been the store manager for a year or longer and speaks Spanish. A language that certainly does the job. Not a bad place to look through.

Great deals, great location! Friendly helpful staff!

Went to purchase additional shoes for my brother' birthday, was greeted was soon as we hit the door, the store was organized and clean. We went to the Nike Shoe area, saw a lot great deals on regular, sales and clearance items. But my brother shoes size is 13, so the hunt was on. We found a pair he loved. Staff and management was visible on the floor ready to assist. We only got one pair, because mail is still delayed in our neck of the woods, due a winter storm, so online ordering was offered but we declined. Will be back

GREAT DEALS ON SHOES. BUY ONE GET ONE HALF OFF ...MY KIDS LOVE IT AND THEY HAVE AWESOME PRICES

This place is great! Whatever style. Whatever size. They pretty much have it. The clerks are very helpful. Large sale selection. This was my first visit but not my last. Just go in and see.

Issac was terrific and extremely helpful. The store manager was awesome as well. I will definitely be back.

This store wouldn't be as good as it is without manager Robert. 1st visit here with an exchange on a pair of shoes sent all the way from Florida. No box & only a picture of the receipt. I explained our situation & he was more than willing to help with patience & professionalism. Such a pleasant individual. Once at the register, he demonstrated that same level of patience with an apparent new employee. I'll go out of my way to come back to this location on the strength of great customer service alone. Thnx again Robert! Btw, they carry an ENORMOUS selection of footwear for the entire family & for all occasions.

Love buying me son's shoes here!!! Get staff ! Always willing to help and always a great selection!! I would recommend everyone to get their shoe's there for the whole family!

Employees very nice and helpful. Store was extremely clean and good prices. Will be back.

You can by online and 5 minutes late you can go and pick up your stuff. Excellent service