Four Points by Sheraton Houston Greenway Plaza

This hotel is in the perfect location. Easy access to shops, museums, services and the freeway. The service was excellent and room service always fast and reliable. The front desk makes checking in and out a breeze and friendly, helpful staff answered all my questions. The pool and gym offer all you need and there is a park right behind the hotel to keep kids busy. I was able to rent a car at the hotel and ride-share could easily pick up and drop off at the location.

The location was easy to find and right off the freeway. Very easy to get to everything we needed. The room was clean and moderately equipped. Great water pressure! The bathroom door didn't close, the bathroom didn't have a fan, one of the lamps didn't work. Excellent service at the desk, and the lobby was really lovely

Very friendly staff especially Rita the hotel bartender. She made us feel welcomed. Very talkative and attentive. Food is good they have a good beer selection. My room was pretty plain but they are a good size and the channel selection is great.

This is a wonderful hotel in a very convenient spot. The hotel bar is well stocked with craft beers, on tap and any other libation that you might want. The breakfast was free and very good. I met Amar, the hotel concierge, who was so very friendly and helpful. She is AWESOME! The rooms are clean, large and comfortable, with nice little old school touches. I slept very well on such a comfortable bed and enjoyed the large flat screen TV. Will be visiting again, the next time I need an over night stay in Houston.

We felt so welcomed by the staff at check-in—they made us laugh and smile after a very long day! The room was comfortable, and I enjoyed the coffee nook and brightness of the bathroom. The hotel was clearly undergoing renovation, but I stayed here for the same price as a shared Airbnb in Houston, so it seems to even out. It was right on the freeway, but we were able to walk to plenty of places in 15 minutes or less.

I didn't go crazy checking out the hotel, but it was very nice. Friendly staff, decently large room with a single King bed. The Direct TV leaves something to be desired, because I couldn't get a clear station on any channel. WiFi is strong throughout the hotel.

Very clean room. Very large. Facilities were well maintained and the staff friendly. Excellent location, incredibly affordable. Bummers: had to pay additional for parking and the air conditioning in the room didn't seem to go below a certain temperature.

First, the room was very comfy, myself and girlfriend slept very well.
The staff was excellent, they made me feel welcome, as well as speaking comfortably with me. They also helped direct me to local businesses with ease.
Finally, as a HUGE nerd, being right by the comic book store Third Planet was a great bonus.
I would stay there multiple times over, and likely will in the future.

Hotel staff are friendly and accommodating. Location is close to the highway so makes getting around convenient and simple. They have weekday happy hours and a well stocked breakfast area. Complimentary coffee and open parking are nice benefits.

I just checked in. The best customers service ever. Staff were friendly and smiling. I booked online and usually it takes up to 2 hours to process but Kimberly make sure to get me in within 10 minutes. She was super nice ( promote her ). My room was wide and comfy. I would definitely come back.

I was worried about being able to hear the highway but the rooms are very well sound insulated. Slept like a baby! Free coffee in the lobby was quite good. Monica at the front desk was super helpful!

This place was great, the staff are so nice. There's a bar, great food from the menu. Morning breakfast was very good, lots of selections from hot & cold. I felt safe and enjoyed our 4 days here at Four Points by Sheraton. There are restaurants nearby such as Carrabas 1 block away and a movie theater 3 blocks up from the hotel. Overall, if we ever visit Houston again, we'll definitely be back.

I recently stayed at this property for 4 nights and was very pleased. The room was spacious and clean,the staff were very helpful and the location was excellent for me. The complimentary shuttle and internet were much appreciated.Plus the price was excellent.

I was skeptical because of the reviews I saw online, but I was blown away from what I expected to what I received. Clean and comfortable my entire stay. Staff was on top of it from the front desk, to passing by staff, and especially the wonder bartender/waitress/new friend Rita. Rita was such a delight to have and talk to she remembered my name coming back the second night for dinner and always had the whole bar talking and having a good time! People like her is what makes this location stand out and come back. This was a business trip, but I’ve alreasy told my husband that we need to stay here when we come back to Houston. My only complaints was the water in my bathroom sink smelled a bit off which made it weird washing my hands and that the traffic could be noisy, but it’s what comes with the location. Please don’t let the reviews scare you, this is such a great hotel and even if you don’t drink I still recommend coming and eating to enjoy Rita’s company and as well as the chefs great food. Ribeye and Four Point burger is a really good option!

Great hotel. Highway facing rooms are a touch loud but I like it. Rooms are clean and spacious. $10 a day to park. I don't like having to pay to park at a hotel in already paying for. I stay at this hotel every time I come to Houston.

The staff is awesome. They have a bar. The rooms are adequately sized, beds are comfy, good water pressure. Lol all good things you look for in a hotel. Breakfast is *NOT* included & honestly for $15 you can find better elsewhere. But, the location is great. There is lots of shopping close by & great restaurants too.

The staff made this a 5 star experience. Large and expansive views, however the hotel is showing it's age in some places (like the bathroom). Breakfast isn't included in your stay, and parking was a bit on the priceyer side.

Amazing staff!!! Everyone has been so sweet, hospitable and helpful. From the managers to front desk agents to serving staff... Just absolutely wonderful!! My sister and I had to bring our mom to MD anderson and what we thought would be an in and out visit has turned into her having to be admitted for several days causing us to scramble for a close place to stay. The staff has gone out of their way above and beyond to make us at home during this very scary time for us. Special thanks to Keeva (F&B manager), Santiago (restaurant server), Eric (cook) and Deborah, Amanda and Lupe (front desk).

Even though you can see this Four Points from I-69(formally known as I-59) it's kind of quaint, but really makes up for it in the awesome staff, their cleanliness, and not to brag... their fantastic smelling restrooms. Now if that's just a little of how good they are, this is a must stay.

Staff has been great, room is nice and clean with a decent view. Food in the hotel is good, parking must be validated which is difficult but understandable due to the area. Would recommend the stay.