Hawkins Ace Hardware

I can't say enough great things about this location. The previous manager Kenneth retired, he was always very knowledgeable and helpful. I hope he enjoys his retirement.

I talked with the owner today and he was just as helpful and knowledgeable. Customer for life.

Edit: Every single team member always goes out of their way to help and show you options. Special acknowledgement to Jimmy and Paul today for going advice and beyond.

I highly recommend coming here.

Love this store because it keeps you from having to go to Tyler or Longview a lot of times to get the job done. They've got some pretty good people there, but one girl, Jennifer? really stands out above the rest. Always has a smile on her face and makes you feel welcome. Didn't just ask what i was looking for, but asked real questions about what would work for me, and made some awesome suggestions. I basically furnished my whole patio based on her input! Can't say enough good things about her.

God Bless the sweet, hard-working folks at the Hawkins, Texas Ace Hardware!!! In the aftermath of the June 15, 2023 storms, with no power in the store, the wonderful employees of Ace Hardware/Hawkins STILL made sure to show up for work, knowing that many people would be in need of chainsaws, tools, generators and other essential supplies. Business was conducted by flashlight and with only a few fans run by a generator, they were there, in temperatures exceeding 100° & with a heat index hovering near 109°, smiling and reminding US to stay cool and don't get overheated! These folks are what makes the United States, Texas and Wood County a great place to live!! From the bottom of my heart, and I know I speak for many...Thank you for reminding us what great customer service and selfless humanity looks like! ❤ a customer for life!!

Love the items I get there for my porch. Need to have online so I could order and have shipped from little shop. I live in Edmond, Oklahoma.

Super nice and clean store, owners are great to deal with. i detail Their cars for them and they are always pleasant to deal with

Really good people and great service as well as a wonderful store!

This is genuinely my hometown hardware store. The staff is always helpful and friendly, and they have the neatest little gift shop inside, which I only recently discovered. Ace has just about everything we need for a weekend home project.

I can always find what I need at the Hawkins Ace Hardware! Everyone is so nice and helpful. The employees will stop what they are doing to help you find a particular item. They are happy to provide guidance and direction on how to use certain tools and items they carry. I like to look at all their displays and products out front. There is an area in the front of the store that has such creative and pretty jewelry and goodies.

Every time we go here the people are very friendly and eager to help. Went here on a Sunday to pick up a few things met the owner and bought a nice stihl battery push mower he was great guy to work with and VERY helpful.

We shop here a lot. Most of the employees are nice. Some have no response when I say have a nice or awesome day. I hope it's just because they didn't hear me. Has happened more than a few time. Otherwise, we like this location.

Thay all ways take care of me every time love the people

This store is amazing! I love the huge canopy over the front of the store, and they have a Ladies Corner?!? Awesome!!!

This Ace has got it going on!! They are extremely helpful!! They always have staff walking around asking to help find stuff for you. Prices might be a little higher but well worth it!! Small town hospitality at it highest!!

I really like this store. Having grown up with small town hardware stores, I hated to see them disappear when big box retailers showed up. This Ace has a great selection of items and they are super friendly and helpful. I’ll shop here as long as they are open and I’m alive with money to spend.

Hawkins ace hardware is like the show cheers! If you ever want a warm welcoming where everybody knows your name then you came to the right place. Outstanding staff who are knowledgeable about there products and are always willing to go the extra mile for you. 1000/10

Lots of items to choose from and great gift shop

Great store. Always helpful when I have a issue at home that I need a fix for. Staff is superior and store is beautiful and well stocked. Love the management and owners.

Needed help finding something to fix dryer.

Awesome staff and they have anything & everything...even popcorn on Sundays!

I love having this store in my community. Their staff - especially in plumbing - is extraordinary. They figured out a solution for me that both Lowe’s and Home Depot had not seen when I asked them before this Ace Hardware store was opened. Their solution cost me $9 for a part replacement rather than the $200+ solution of total replacement offered by the bigger stores. It is well worth your time to shop in this store. What I save in time and gas more than makes up the minor price difference in some items. I would give them 10 stars if I could.