Mark Drugs Northshore

Edit: I've been there a bunch of time since, and the mean lady no longer works with customers. Without having to deal with her this place is great. Changing my review from 2 stars to 5.

There is a lady that works the counter who may just be the most unpleasant person I've encountered in a customer facing role. I've been there twice. The first time you could tell that she was having a bad day. She was taking it out on her coworker and throwing things. She took the same tone with me and with all the other customers in line. She couldn't find my prescription and told me they don't have it. Her coworker had to intervene to find it (took her 2 seconds). Then she said that it will take them several hours to fill it. Her coworker intervened and said that it should only take about 10 minutes. This made the rude lady even more mad. Her co-worker did quietly apologize for her rude colleague. At this point, this was becoming quite a show. I think some of the customers were hanging around just to watch the drama unfold, like a bad reality TV show.

The second time, this lady was simply unpleasant instead of downright hostile. She threw a form in front of me and told me to sign (without even looking up at me). When I couldn't find the signature line and asked her, I got an eye-roll. Turns out she gave me the wrong piece of paper. No apologies, just another tossed piece of paper my way.

To the owner of Mark Drugs: I know that it's tough to hire folks nowadays. I imagine that it's even harder for skilled positions. But there has to be some minimal standards for who works in a customer-facing role. This is so bad, that it borders on comical. I am hoping that the next time that I come in, the rude lady won't be there. If she is, I am going to look for another pharmacy for my vet meds.

I am so happy a friend told me about Mark Drugs in Deerfield! I was in a panic trying to get medicine compounded on a very tight turn around for my dog who was experiencing breathing difficulty. After two ER vet visiting in one week I knew I needed this RX as soon as possible. After calling around to a few compounding pharmacies in the Chicago area- Mark Drugs was able to compound the med for me in less than 24 hours. All other pharmacies said they would not have it ready for at least 2-3 days. Such a relief to finally have the medicine that will help my dog breath! The staff were very helpful, honest about turn around time, and very accommodating! I also love that they sell high quality supplements too. I will definitely be back! Wonderful customer service! Highly recommend!

Picked up meds for my cat. This is not the first time I've picked up meds for my cats. Very nice and friendly. Explains how to give the meds and advice

The staff at Mark drugs is amazing. The have been helpful with prescription questions, having refills processed in a timely manner, help with guidance on disposal of medical supplies and even provided us with recepticle for disposal.

I needed a difficult, compounded drug. The creativity and special attention I received was unsurpassed. They would not except money from me for the first batch until it was certain it would work in the long run! I will never go anywhere else.

Very professional and knowledgeable folks!!

They are really friendly and helpful. They have to compound my medicine into lozenges and their turn around time is great.

Have been happy customer for almost 2 years. Craig and other staff have been always super helpful, professional and went extra mile. Highly recommended!

I have the bad fortune of having to use Marks for some special medication only to be found at a handful of pharmacy’s The staff is always incredibly nice, very attentive and super knowledgeable.Five big stars all day long .

Friendly service and locally owned and operated and unbelievable supplements from Europe that you can't find anywhere else. Support these guys and don't give your business to large corporations like CVS and Walgreen's.

Terrific service and over the top savings for my dogs chemotherapy drugs! Saved me $700.00 On 60 pills!

Well stocked. Great service. Very helpful people.

Been a customer for a number of years now. Always friendly, professional and quick.

They explained everything and were very friendly. Would use again

Great service!