Jewel-Osco

At checkout there was an elderly lady who just needed someone to talk to. The cashier was very attentive to this lady’s needs and listened patiently and compassionately. The cashier should be commended for being kind and caring. I thanked her when it was my time to be checked out. Excellent reason to have more cashiers and fewer self checkouts.

Matt in the bakery exceeded every expectation that I had. He was so friendly on the phone, help me pick a layout for my sons birthday cake and truly you just don’t find genuine kindness these days and I really appreciate him and his help! Thank you Matt!!

Nice people work here.Trying to get on the meat managers good side to get the tomahawk steaks cut again.Shelves are full of options. Trying to get use to the one way traffic in store due to social distancing 2020.Alot of respect to even the customers for putting their carts in the return stall that shows customers respect not only other customers property but the store employees can do other essential duties with our help.Thanks everyone for asking if we have found everything we were looking for every single time.The Larry the cable guy dinner was a hit with the kids.

Drove to Jewel to get a roast beef because I couldn't find it near my home. Took 45 minutes but worth it. Bought more than I wanted too but again it's worth it. Nice clean store. Lots of good sales and prices were high but cheaper than the Oregon area. Friendly and helpful employees.

Nice and clean. Employees are super helpful. The deli guy hooks me up with boat load of chicken.

Always my favorite Local Grocery Store. If you hunt and shop the deals/sales, use their app, and focus on value, there is no cheaper option in the market. Their online delivery ap also offers great deals. Don't forget to get the coupons from pharmacy for 20% off your grocery cart, as they can save you a bundle!

Prices are a bit more expensive than other grocery chains in the area but they are consistent in that they always carry the top brands.

The organic section is pretty well stocked. You can find most fruits, nuts, and vegetables pretty much any day of the week. Occasionally this store will feature local produce but that more the exception rather than the norm. The bakery and deli are really good here as well.

This particular location also features a Starbucks inside.

Yes the prices are a little higher than Wally-World but you have a much better selection here.
Best Fresh Produce in DeKalb County. Deli also very good, I measure the bakery on quality of bread and it's only OK here.

Great shopping experience - we don't get there often but it is nice to have access to different brands and deals. And there were lots of deals! We should mix Jewel into our grocery routine a little more frequently.

Got my 2nd shingles shot today because Jon Neely called to remind me. He is also the one who gave me the shot … he is always smiling and upbeat every time I come to the pharmacy. I really appreciate how friendly everybody at this pharmacy is … they are focused on good outcomes! Also, I do like the 10% coupons I get for shopping at jewel every time I get a immunization! Good combo!

Best Jewel-Osco anywhere. These people actually C A R E and it shows. Many many good people here, but thank you Ass’t Mgr Barb on Jewel side, and Pharmacy Manager Deborah Franchi, Pharm.D on the Osco side. You and your staff are real pro’s and you all do so very much to make customers feel that they’ve been served 😊😇

I haven't been in a Jewel Osco Shopping Center since I left McHenry Co. little over 2yrs ago. I was in DeKalb Co. when I stopped in, all I can say is I was shocked to see the vast difference between the Grocery stores here in Winnebago Co. compared to the Jewel Osco off Peace Rd. Freshness, Display is beyond compare to any Grocery store in Rockford, the Cleanliness, Uncluttered Ailes, a Starbucks store w/in, Employee attentiveness w/sincere effort and kindness- all aforementioned beyond compare to any Grocery Stores in Rockford. Will admit Jewel Osco has always been much more expensive than any other Grocery Store I've ever shopped in. Deli serves Boars Head Brand which is truly the best processed Deli meats money can buy, seriously no other Brand comes close. Found it to be a pleasure to have the opportunity to once again shop @ Jewel. Self Check out lanes are quick and there's no incredibly frustrating long lines when your ready to pay. Too bad Rockford doesn't have this Franchise.

I was looking for Round Steak to make Braciole Bolognesi. I needed rather large in diameter steaks cut to 1/2" thick. A very nice woman asked if I needed help. I explained to her what I was looking for. She and the Butcher procured EXACTLY what I needed. He even suggested "cubing" the steaks to make my preparation simpler. These two employees "did their store proud"! They were professional, courteous and fun! From now on....all of my beef, pork and chicken will come from my new friends at Jewel's Meat Department.

Everyone who works here is friendly toward the customers. I have been pleased by many employees asking if I need help finding something. Last Thursday afternoon, a young female employee helped me in the paper towel aisle. I appreciated it because some of the multi- packs had toppled onto the floor and I needed ones from the top shelf.

Jewel is my favorite grocery store. Everything is very clean organized and tidy. They have always taken good care of me and my family. Especially during the pandemic. I appreciate everything they have done to make things available to us. Loyalty is everything! Thank you.

We stopped here on my way home from my appointment in Huntley, IL to get sugar-free popsicles, and sugar-free fudge bars. They had both, we will stop again when in the area!!

This is about honesty and going above and beyond. The store is Sycamore Illinois 60178.Jamie M. and Sasha. I checked out and chose $60 cash back which I forgot to remove from the machine. I proceeded to my car and was about to leave when Sasha came out instructed by Jamie and handed my cash to me.... I was taken back by this action and sometimes ugly and selfish world and much appreciated! TY

I bought an I-Pass @ the service desk the woman was very helpful and friendly! I travel up to Illinois 2 or 3 times a year and the tollway is faster than the back roads so I can spend more time with family 😄

I love Jewel, but lately it has been a hassle coming in there. My main issue is that you got rid of self-checkout and replaced it with 'Fast Lanes'. The problem here is that the fast lanes are not always open. If I'm going in there for a few things I just want to go in and go out quickly. I grocery shop there all the time but in the morning I walk in to just grab a canned coffee drink and go to work. The past two times fast lanes were not open and only 1 register was open, which there have been customers with carts full of groceries. So unlike before with self-checkout where I was in and out in a couple minutes, I'm waiting for upwards of 10-12 minutes just to buy one thing. If theft was a concern and that is why you got rid of self-checkout, I'm not sure if you made the right decision to try and solve the issue. Instead to combating theft, you only punished the customer. Invest in lost prevention, not Fast Lanes that are not open all the time.

I'll continue to shop with you because your employees are friendly and polite and have a great selection of product. You guys do a great job and that is what those 3 stars are for. Solve the issue with faster checkout and you'll earn those other 2 stars.

EDIT: years later and things are much better, I think COVID forced them to do self checkout again? No idea but it's there.

A very clean and vibrant grocery store. Plenty of parking and access to Peace Rd and Rt 23. Most grocery items are available. Very nice meat department and top notch produce. I found the staff here to be professional and courteous. Great for quick pick ups or weekly load ups.