NAPA Auto Parts - Southern Indiana Parts

You can imagine the stress of needing a new car battery on a Friday night during IU move-in weekend, but this store came through for me in amazing ways! Their customer service was incredible, they let me use replacement tools and testers at no charge, and stayed open late until I was all set. Their friendly atmosphere was contagious, and fellow customers helped lend expertise to replace the battery...overall, a wonderful experience in a challenging situation. Thank you NAPA! Highly recommend!!

Super helpful staff when I came in for a battery issue, told me a free way to fix something myself rather than buy parts there, so saved me a ton of money. Highly recommend!

I had stopped in because I had a taillight out on my truck while traveling thru the area. The young lady behind the counter was one of the nicest individuals I've ever met. She was more than helpful and to be honest, she should be a trainer for your company to teach your staff on how to treat customers. Hands down best of the best

My husband was in there on Friday and he said he had a very good experience with customer service:-)

Clean, well organized and offering excellent customer service. Felicia was very knowledgeable and gave friendly, courteous assistance. She deserves a pay raise.

Seriously, one of the best NAPA customer service experiences I've ever had. I'll shop NAPA first from now on, no matter where I am in the nation.

Here are the best products and best service from the nicest people in town. I've shopped at this store a few times and they've always been patient in explaining things to me. My car didn't work last week and I came to this shop for help. However, my car needs a professional repair. They helped me to call the towing and repair my car. Thousands of thanks to Napa!

I've switched from Autozone to Napa for parts. The parts are marginally more expensive, but seem to be better quality. I like how quickly I can get in and out of here too. The staff has been friendly and informative on each of my visits.

I love having an auto parts store closer to my location. I see they recently coated the parking lot. Not NAPA's fault but I wish their was more parts for European vehicles.

Had my part by time said they would . By 12 had called around 9. Auto zone couldnt get it right aft. Dealin. With 2 stores and 2 days .. Im actully impressed with new store and employees . Keep it up guys ..... It doesnt go un appreciated

If all other parts stores don't have what you need in stock, call Napa!

The store is full of the things you need for automotive and small engine repairs. Gadgets and thingamabobs galore. Helpful and knowledgeable staff, too.

Huge space for spare parts, everything you need is just there, nice customer services also

got car oils, and spark plugs and it was definitely cheaper than i normally go

Always knowledgeable and helpful people working there.

They took care of everything if it's not in the store they can order it for you

Awesome crew.

These peeps know what you need good place to get what you need for your vehicle

Stop there for Mercedes parts. Wow expensive

Great service

Excellent service!