Ciocca Subaru of Flemington

Everyone including my salesman Michael was exceptionally friendly and professional and helpful. I never felt pressured and the whole experience was very pleasant. I’m very happy with my new car!! Thank you.

My husband bought his first new car ever at Ciocca Subaru of Flemington a few years ago. He had such a good experience, that when the kids moved home and took over my car, we drove all the way to Flemington to look at Subarus first. So glad we did!
His Forester is too big for me; but after 5 years in a sedan, I wanted a ride tall enough to see over oncoming LED headlights, but small enough to get in without a ladder; old enough to still use keys but young enough to have safety features, like a backup camera. And I wanted room in the back to stow a bicycle.
I did not expect to do more than sit in a couple cars that day, but 3 hours later I was driving home in a virtually new 2019 Outback that checked all my boxes and more…

The entire staff was very helpful— shoutout to Eric— but I need to single out my amazing sales guy, Evan Ruggiero. He held my hand through the whole process, guiding my decisions about just what I needed. I am most grateful that he suggested the windshield protection deal, which included a glare-free protective coating that greatly reduced the size and intensity of the blazing LED hi-beams coming at me, robbing them of their power to blind me on my drive home.
WIN WIN WIN and now the huz won’t shut up about that glorious blue Forester Wilderness in your showroom…

Very very good. Great car shopping experience. Service professional, thoughtful, warm. Very patient to help me solve the problem of buying insurance, let me quickly pick up the car. The car was very clean and full of gas, which surprised me. I give it five stars without hesitation! This is my first car I have bought in this shop.
This dealer, Ciocca Subaru of Flemington, is excellent. This is the second car I have lease in this dealer. Their service quality is very high, the explanation is patient, the business is meticulous and efficient, and the whole process is not pressure, and there is a suitable price. I especially thank Jeannette for her service throughout. I am very willing to give full praise and would like to recommend this dealer to my friends.

The entire staff was wonderfully professional and personable. Cory made sure that I knew exactly what they were checking for, how long it would take, what and why things needed to get done.
He kept me up-to-date on every step of the process.
I would recommend them to anyone who needed car repairs.

This experience working with Jeannette was outstanding! She is a remarkable salesperson. She listened to our inputs and answered all of our questions. This Subaru was a "new world", but Jeanette demonstrated all of the features we needed to see so that we could get comfortable with the vehicle. She made sure that we were comfortable throughout the entire process with absolutely no stress.

I took my family’s vehicle in for routine maintenance. I was greeted outside and then walked into the Service Department. Hector greeted me and had me in and out in a few minutes. I was given a ride to work and sent a great video and details of what was needed. The work was completed in a timely manner. The customer service was above the rest. Hector and the Manager Rich were very professional. I highly recommend this dealership.

Had a fantastic experience at Ciocca Subaru of Flemington. Walked in with one car and left with two. They were honest and upfront, and gave us a deal that two other dealerships couldn’t/wouldn’t. A huge thank you to Dan and Eric for all your hard work, and for staying late to get this done for us. We could not be happier and will recommend this dealership to everyone we know.

Great experience getting our Impreza serviced at Flemington Subaru! Not only were they friendly, thorough and fast - but they figured out that one of the services was covered by warranty (which I didn’t realize). Overall a fantastic experience - I’ll definitely be back!

I had two (2) recalls fixed on my Subaru today and the service was great!! They fixed them quickly and even advised me on other issues to take care of……..but there was no pressure at all to have them do any additional repairs. I’d highly recommend!

I appreciated the communication between the service team and myself. I was surprised to get a video and explanation of work to be completed on my vehicle. Was happy that a vehicle was available to use while Subaru service team worked on my car. Thanks Drew for explaining about the “differentials” and why they are important! Service team very friendly!

Everyone at Ciocca Subaru made my experience of buying a car extremely easy, understandable, and pleasant. Matt, my sales manager, was particularly helpful in explaining all the features and different option packages, and went out of his way to help get me just the car I wanted. Thanks to all!

I went in intending on information gathering for a future buy but they had exactly what I wanted and did everything they could to ensure I left satisfied. I returned the next working day with my wife and the deal was so good it was hard to pass up. I ended up getting the car and I couldn't be happier with my decision or with the entire experience. I highly recommend.

Stopped in because I had a head light that was out. The Service Department was Awesome! Helped me out fast and gave me an overview of things I should look at getting fixed. No pressure. Very polite and much appreciated their care and concern for my safe driving. Thank you! Definitely recommend these guys

It was easy to set up the appointment and the service department was quick to respond to my concerns even before the appointed time.

I had gotten a loaner because it was the 30,000 mileage check up. There was a possibility that my car wouldn’t be done on the same day. It was actually done by the end of day but my schedule conflicted with the pick up. Michael was quick to make alternative arrangements so I could have other options

When I came to pick up my car , everyone was friendly and helpful. Over all a very good experience.

Drew and the service department at Ciocca were great. They were so friendly. They identified the issue I was having with my radio and touch screen. Drew worked with me, his Manager and corporate HQ to get my issue fixed with the best possible customer experience. Mine was exceptional. Great job!

Dropped off my 2022 Subaru Outback to address a recall. Shane and the team provided me with a loaner and excellent service. My car was ready in no time. I will definitely be back .

Every person that I had contact with in reference to my incident was very courteous and helpful. My service associate was awesome. Very courteous and compassionate in my time of stress. Recommend this team to everyone.

I had such a fantastic experience buying my Subaru. Jeanette was such a huge help. I was very nervous about making such a big purchase and she put me at ease and really made sure we knew exactly what all the options were. I felt very taken care of.

I always had a good experience not just with the service, but also with the people who works at the dealer. That’s the reason in a short period time I got my second car oat the same place because my experience has alwaays been not just great, but also pleasant. Thank you!!!!

The Service team at Ciocca is one of the most professional and personable I have ever dealt with! From support over the phone efficiently getting the info you're looking for or finding the person you need to speak with to in-person understanding what you need and working with you thru the complexity of one's daily life, they are outstanding! Thanks!