Details...Gifts From The Heart For The Home

OMG. I went into this place for the first time & absolutely LOVED everything! Very unique & one of a kind gifts. Prices were great. Owner is wonderful. This place is a MUST to go to for gifts. Everything is just fantastic! It is located next to the Strip Steakhouse. I will be back again next week!

I absolutely love shopping in this quaint gift shop. With such an amazing and ever changing selection of quality items, it is the perfect place to find a special gift or something just for yourself. The owner and staff are excellent, so friendly and helpful. Sometimes, I may stop in to browse, but always find something I can't live without. I recommend putting this shop on your list to check out. Your first visit will definitely not be your last!!!!

This is one of my most favorite places to shop! Not only do they have such unique and charming items, but I find the customer service to be the best of any place I've shopped. Very personable and friendly!

After reading the last post just had to add a comment. I was in the store when this exchange took place. The customer over reacted & then to post this comment is uncalled for.Customer service is always excellent & the return policy very fair. This is an excellent small.business & an asset to our community

My favorite place to find a gift for someone or myself

What a wonderful place to find a special gift for someone. Always a pleasure to shop here as everyone is so friendly and helpful! A true gem... especially at Christmas.

Love this place. The people. The Lewis House and the unique items that are constantly changing. Great small
Local business. Plus they often have great snacks 😉

Beautiful décor and top of the line merchandise. Employees extremely helpful to ask questions about my gift ideas and help me choose just the right gifts.

Don’t let the small building fool you, it’s packed with great items for your home or as gifts. Lori and her team are the best.

Owner was very kind and helpful when picking a gift. I plan to go back in the future for some thoughtful gifts.

This store is packed with excellent gifts!

Loved the customer service for my Christmas gifts!

Love this store!

Love this shop

Loaded with great little gift items for the holidays and everyday...a bit claustrophobic, but worth the trip!

Cute little shop but crowded

Look, I usually love Details; my family and I spend a lot of money there every year. It’s so charming and has cute stuff BUT I just had a horrible experience with the owner, Lori. I purchased a bracelet and necklace just shy of a month ago as a Christmas gift. I had to return the items because the person I purchased them for gets rashes from metal. I live in Chicago and this was the soonest I could get back to Avon to return them. Lori was extremely rude about the return stating it was outside the return policy of 14 days (which no one informed me of when I purchased the items) and said she’d only give me a store credit of $150. Okay, that’d be fine but I tried explaining I live in Chicago and couldn’t come sooner, her response was “well I could have sold these 3 or 4 times over by now.” WOW, how’s that for customer service? Even the customer in line behind us thought she was being rude and she also had an attitude with the woman checking out in front of us.

Bottom line, this was a really disappointing experience and it’s hard to believe this behavior was coming from the owner.