Hurd Auto Mall

I got my first car in the US here two months ago, a 2024 Buick Envista. It is just awesome and the driving experience is terrific! She drives very smoothly with excellent gas mileage, and I especially like her color and the large interior space. I also received impressive service from the seller, Ms. Desiree Boranian, from the test drive, purchasing of the car, to the insurance, and also a lot of care and advice after the purchase. Therefore, I would have no hesitation in recommending this place to any of my friends who is looking to buy a new car!

When buying a new truck ,Chevrolet is my favorite. Recently owned a 2011 1500 Silverado now a 2023 Colorado LT. love it. The salesperson Desiree Boranian and Maggie Leverone in finance made is a breeze with the purchase process. I told Desiree I wasn’t leaving unless I went home with the vehicle. They stayed to the end after closing and I went home with a new Chevy!

My experience with Hurd service has been nothing short of impeccable. They always get me in quickly, and although I’ve been working with them on a complicated issue (stemming from another dealership who will never touch it again), they have been a pleasure to deal with each time.

Steve, the tech I’ve been working with, has been thorough and provided me with great communication. I know it’s in good hands with him and that he is doing everything he can to resolve my issues.

Gabby, my service advisor, is the best in the business. She is attentive, a pleasure to deal with, and keeps me up to date with what’s going on as well as following up to make sure everything has been resolved.

With dealerships typically being such a nightmare to work with, these two have been a blessing. They’ve earned my business for all of my GM products, and I hope to deal with Hurd Service and both of them exclusively for a long time to come.

I purchased a hard to find 23 Colorado ZR2.
I drove an hour and a half to this dealership this was the easiest most relaxed transaction at a car dealership that I have experienced there was absolutely no pressure Dennis Anderson my salesman was very informative, helpful and a pleasure to work with along with their finance gentlemen I would recommend anyone who is looking for a vehicle to head to this dealership it's worth the trip FYI just be careful of the police trap getting off the highway LOL Thank you Dennis I appreciate your help

I came here because I was shopping new cars as mine is getting up there in mileage. I was helped by a sales associate by the name of Desiree who was able to answer all my questions about not only the car but the whole process. She made me feel so comfortable during my visit making sure I had something to drink and gave me treats she had at her desk. She treated me like I was family! I will be returning soon to buy when I get my down payment funds. What a wonderful experience.

Both Desiree and Jeanie were amazing! They worked hard to track and keep me abreast to the matters of my vehicle; and seamless interchangeable communication with both. And when I had to come back for a second unrelated issue they were once again prompt and concerned on making sure the matter was fixed expeditiously.

We are so grateful to have gone to this location! Desiree had such a great energy about her and made us feel that she was so happy to serve us. She made us feel so cared for and felt her genuine desire to help us find what we were looking for. In a world where it seems that some businesses and sales people are half asleep and ready to go home- it is a complete gift to have people that are full of energy and ready to help. Great job Desiree!

My daughter and I stopped in to check out their inventory. Lucky us, we met Desiree B and she was fantastic! I've never encountered a more helpful sales professional. She has been in contact since then while we make our way through the selection process, and has been a blast to work with. Out next car will be purchased through Desiree, and probably probably every one after that too!

It was a pleasure meeting and chatting with Desiree. She is very knowledgeable, friendly, and not pushy. She showed me the new Chevy EV blazer and really explained it beautifully while showing me all of its great features. My lease will be up soon for my electric vehicle that I love and I think I will probably go back and check out this SUV with a test drive. I highly recommend asking for Desiree when you go in for a great experience.
JLA

It was a pleasure dealing with Desiree Boranian and the Hurd Auto Mall team. Desiree’s guidance and patience in helping us with our purchase was much appreciated. She was knowledgeable about the vehicle we were purchasing and very thorough when explaining the car’s features. We would definitely do business here again

I own a local construction company in RI and from parts to sales, Hurd auto-mall has been nothing but professional. Our last new truck transaction with Desiree was incredible and hassle free. From the knowledge she had about the vehicle to the price! If you’re in the market for a new or used car, go see Desiree at Hurd Auto-mall in Johnston, you won’t be disappointed!

I went in to Hurd Chevrolet and test drove a Trax as well as a used Nissan Altima. Aaron was very friendly and knowledgeable about both cars, and made me feel so comfortable with the process. Car shopping can be extremely daunting and many salespeople I met during my several-weeks-long new car hunt made me feel pressured, but Aaron at Hurd stood out because he didn’t do any of that. It was a great experience and I would recommend working with Aaron if you’re in the market for a car. Thanks for the great service!

Just purchased a vehicle from Hurd. My experience was wonderful. Amandarose was exceptional. She, and everyone involved went above and beyond to assist me and they were also very down to Earth and friendly. I didn't feel pressured in any way. My previous car, which was paid off, was stolen from my driveway in October so I was disappointed that I would likely have another car bill. Hurd had great selection and if compared to others dealerships, had great pricing on reliable pre-owned vehicles. I left there with a car that I love with a bill I could afford. Thank you again for making the experience so easy for me after having dealt with such a theft, and long insurance process. I would recommend Hurd to anyone and I plan on going to them first in any future purchases.

Right from the beginning Gabbie was professional and amazing. She did all the work for me. Fighting back and fourth with the horrendous warranty company I have. She provided me with timely updates. And she took the time to understand my situation and was empathetic with it as well. When I wasn’t happy with the answer she’d received, she went back to the warranty company and let them know. Only once did I have to contact the warranty company because they told her I had to. Which they claimed was false. She did everything she could and went above and beyond even down to trying to make sure I had a VIN check set up. I really do believe she did everything she could. She’s definitely an asset to your team. If it wasn’t for her I have no idea what I would have done. I had just started a new job and really didn’t have the time to fight anyone for this and she took this massive stress off my shoulders. So thank you so much from the bottom of my heart Gabbie. You truly are wonderful!

Came in super excited to shop new vehicles & was greeted by Desiree to start this endeavor. Not only was she super informative, but she was sweet and cared about what I was looking for in a vehicle. Still deciding, but will definitely be going to Desiree for my next purchase!

Great dealership. Very easy to work with. We traded an Escalade and Suburban for 2 GMC Yukon XL Denali's and everything went smoothly. Huge shoutout to Peter who was our salesman!

My daughter and I went to Hurd Auto in Johnston hoping to find a vehicle she would like. We were met by Amandarose who greeted us with a friendly smile and ready to help with our search. She listened carefully to what we were looking for . Her knowledge of what was available in the inventory helped us find a car quicker than we expected. The purchasing process was a breeze and a relaxed experience. I didn’t mind being there. Our experience at Hurd was a very good one which was due to the staff there and especially Amandarose. I would refer Hurd to friends and family members.

Desiree Boranian is the person to see! She is knowledgeable and she listens to your wants and needs and she will go above and beyond to ensure that your desires have been met and exceeded. There are not many sales people that have your best interest in mind and are genuinely working for you and not just trying to make a sale and Desiree is truly the most genuine person and will take care of you as if you were her family. If you, or anyone you know is in the market for a vehicle don’t hesitate to get in touch with Desiree. She will provide you with the best possible solution or direct you to what you’re looking for.

Desiree is great to work with! She has an upbeat personality and really takes time to get to know her customers and does her best to find exactly what they’re looking for within their price range. 11 out of 10 would go back and work with her and send anyone her way 🙂

Desire’e is amazing! She asked all the right questions and took the time to find out what I was looking for in a truck. She showed me some different options and made me to feel comfortable with my purchase. I was able to drive the truck around for a period of time to really make sure it was the vehicle I wanted before locking me in. She was quick with the paperwork and put me at ease throughout the process. . If you are in need of a new or used vehicle I highly recommend you go see Desire’e at Hurd Auto Mall for your next purchase!