Ace Hardware of Alamosa

As a long time customer. I often run to Ace when I need hardware. But yesterday (12/9/23) I had AMAZING service. We are setting a modular and needed to seal the foundation (ICF). Struck out at two other business and was preparing to rearrange my day. I doubted they would have anything like I was needing because they are not a lumber yard but I thought I would give it a shot before I drove 2 hours.

When I stepped in, the manager listened to my explanation of what I needed and then called an associate that had more construction experience. The employee took me to where that type of product is kept and then read labels with me until we found what I needed! He then carried the two 5 gallon buckets to the register while I finished shopping then carried them to the car for me. what amazing service! Thank you Ace for truly being the place with the “helpful hardware folks!” Turns out that is not just your slogan!

The young man I spoke with was very knowledgeable. He went out of his way to help me, and we need more young men like him who actually care about their customers.

I would have spent quite a bit of time finding the perfect watering system but an employee quickly asked if I needed help and directed me to what I needed. And then I was confused by the number of paint products available and another employee made that a simple decision. The quick and knowledgeable staff made my day. Thanks for a pleasant shopping experience. 5* stars!

We bought 8 cans of paint today and Brianna was so patient and kind. She doubled checked all the paint and fixed one that didn't come out correctly. She never made us feel rushed and answered any questions we had.

I've been here a handful of times when I needed random odds and ends, or a certain hand tool. Staff has always been available and friendly as soon as I walk in the door. Exactly the kind of excellent customer service you would expect from an Ace hardware!

I needed 1 1/2" ABS black pipe fittings.At Big R they said they ares phasing out all the plumbing except the PVC. I asked where to locate the fittings and was shown where they were. While I was deciding what parts I would use several salespeople offered help. Very good service, price and amount of supplies offered.

Alamosa Ace is a great store!!! I have never shopped there when I haven’t been asked multiple times if I need help. If they don’t have something I need they have ordered it for me. The people are nice and the store is well stocked. It’s my go to store. I no longer shop at WalMart.

Clean store. Pleasant staff. They acknowledge you and offer their assistance. If items are not in stock they will pinpoint a delivery date. Great atmosphere!!

Probably the nicest ACE I have been to ever. The store was clean, neat, organized and appeared new. The staff was very helpful

Has improved dramatically. Nice store now. Easy ordering to store online. Returns have been no prob.

Enjoy shopping here for many items that can't be purchased elsewhere. Customer service is great. We are always treated upon arrival and thank youd on the way out. If you don't see something on the shelves it is very possible they can order it for you.

Lisa and Amber were great in helping me. I needed a chipped key for my Exlorer, in a matter of minutes we were out at my vehicle unlocking door and starting vehicle with a new key. Thank you 😊 ! Save both time and money 💰.

It was a typical Ace hardware. The setup was fairly easy to get around and they had a lot of stuff in there. The people were friendly and somewhat helpful. Unfortunately I had to return one item that I bought because it didn't fit, and it was an easy return with no questions askef basically. I've actually been here twice in the few days that I've been in Alamosa. If I need something else I'll go back.

Great customer service every time! Helpful and always stocked with last minute item's. Called to see if they had a specific concrete and the guy who helped was so friendly, genuine and knew his products. Thanks Ace!

Staff was friendly, helpful, and really took the time to make sure we were loaded properly.

You need it, they have it. Smiling and willing to answer questions. ☺ I made a few purchases there and asked numerous questions. All answered! Bonus!!!

You know we got so much help friendly service for sure would hit them up in a pinch

Store had more things than I thought. It was my one stop fast check out and workers were knowledgeable and easy to find

Super nice people and easy to find options

Next closest location for hardware and repair needs. Helpful friendly customer service