Mountain America Credit Union

I had a recent issue with Mountain America Credit Union's service call center, but my visit to the Ammon MACU branch turned my experience around. Amanda, one of the tellers, tried to understand my problem and actively worked with me to find a solution. I had not encountered such exceptional service in IF. Amanda's assistance made a significant difference, and I am grateful for the outstanding support I received

I am new with Mountain America Credit Union, but I am pleasantly startled and surprised with how efficient, pleasant and professional the facilities and staff are when I go in to do my banking. I really appreciate the extended hours that they provide on Saturdays, I very much appreciate the pleasant and cheerful professionalism and the obvious hard work that the staff puts in to difficult problems and to making sure things work out smoothly with my encounters. This is the best experience that I have had banking in many many years and I'd like to congratulate the staff at Mountain America for restoring my faith in the banking system!!

Austin in the Service Center really helped me out with my loan payment and figuring out a good option for me. I'd definitely recommend their loan servicing department for any questions or needs!

I received amazing help here today. All my questions were answered and I was able to get great financial advice! At times I felt like my questions were silly but the person helping me was always friendly and patient. I was so impressed. Thank you Forrest and MACU!

I enjoy the atmosphere of the open floor plan. Although, it can be difficult to find the end of the line. Fortunately the lines are very short. The staff is always friendly. I feel like I am the most important person in the world.

The facility is a 10! The staff was friendly and present. I went in for a new debit card and was out of there in 10 minutes.

This CU overall is wonderful. We have had savings, mortgage, car loan, credit card, and never had a complaint. They are good local and in HQ. Thanks for a good regional CU.

Absolutely the best service at the Ammon Branch! Thanks Audrey for all your help and to the tellers as well! Everyone has just been terrific!

It was very late in the day and I need to get some cash out. I drove up and started to send my information, but I was a little to far away. So I opened my door so I could reach the cylinder and a cup fell out and my dog wanted to go out. I finally got the device, put my information in and sent it back. I looked up and the nicest young woman was watching all the chaos. She helped me through my withdrawals, never mentioned any problems. It was terrific!!

MACU is very friendly and superb customer service. I highly recommend MACU.

THE BEST AROUND! The people here are great to work with! Loan process is easy! Mobile app is easy to use! Paying bills is simple! No waiting to get new cards, they print them there in about 2 minutes!No ridiculous fees like other places! MOUNTAIN AMERICA IS THE BEST! Keep up the good work!

I went in to open up a savings account and the person who set it up was really nice. Every time I go in there, the service is really fast, i have never had to wait for more than five minutes and am always greeted with a smile. I would definitely recommend this place to my friends.

I love going to the credit union! That might sound funny, but I know I will always find happy, helpful people inside the branch. My day is always better after interacting with my friends there.

The entire staff has been excellent to work with. Dustin Hatch has gone above and beyond twice in the past six months. I will continue to work with Mountain America Credit Union as we have for the past 20+ years.

MACU helped me and my family. They worked with us and encouraged us to make a financial decision that most other banks wouldn’t touch. We appreciate MACU cause they treated us like family. Will definitely continue to use them for all our banking needs.

After being worked over by a local bank who botched one of our IRA roll-overs, Karen Alvarez at the Ammon branch of MACU is highly competent, friendly, and efficient. She repaired most of the damage done in a delightfully refreshing way. We are looking forward to our relationship with the Ammon branch of Mountain America Credit Union!

The people were nice and friendly and the atmosphere was pleasant and different then my old Credit Union. I love the layout of the Credit Union also.

When I go into the branch they have always been very prompt and friendly. They have taken there time to explain to me the issues I have had with my mobile app and shown me several time show to do different functions that I was not able to do on my own

I am very pleased with Mountain America Credit Union. I love the staff at my local branches, and they have great products and services.

Best banking experience ever! Always fast and courteous. I’ve actually left banks due to poor customer service. Highly recommend.

This branch is always the best experience for us. It atmosphere is light and and easy going. Love the employees there.