Standard Plumbing and Hardware

Bought what I thought was ADA height toilet bowl and found out (after installation) that it was standard height. They owned it and admitted they pulled the wrong bowl when loading. Replaced it with a new ADA height one free of charge and let me keep the original purchase for my other bathroom. They've earned my continued business for all plumbing needs.

The best plumbing and hardware store for miles. And the best prices. Friendly and knowledgeable staff. Great selection of plumbing and hardware items. Store is neat and clean.
If you visit the store and browse you will leave with something. Guaranteed.

The selection was great and the staff were very helpful

Contractor prices, no complaints.

Helpfull staff and organized store withdeceny range.

Good selection of fittings and pipe

Great staffvery friendly and helpful

Overall it was ok. The selection could have been better. There were items without prices listed and missing inventory. Had it been a bit cleaner and better maintained, I would rate it higher.

I will never go back to this store again. The customer service is absolutely the worst i have ever seen. The older guy won't come from behind the counter and the younger one doesnt know or care if he helps you.

I came in for one thing. I'm looking around and I'm surprised at how much there is in the store. They guy at the counter asked if I need anything.
I told him I'm looking for a 1/2" female to female connector for a shower pipe. Should sound simple enough for someone working at a hardware store but he looked at me like I have 3 heads and asked "1/2 inch what", I said "1/2 female to female connector". He still didn't get it. He asked "what's it for?" I told him "for a shower pipe". "Shower pipe?" He asked with total confusion and slight annoyance in his voice as if he's never heard of a shower pipe.
I'm not gonna sit here and explain something self-explanatory to someone like he's a child so I left.

Guy was very rude asked to double check on an item over the phone needed it badly he said if one guy says we are out we are out wouldn’t take 5 secs to double check I needed it badly guess I’ll call d&b then and never come back you guys can kick rocks need to work on customer service skills