Cricket Wireless Authorized Retailer

Not the worst but ive been using your service for five years now

These people are so mindful and helpful and pleasant,I am telling you go see Ally or Jackson I promise you will not be sorry

Was very informative. Glad they got to help me out :)

Wish I could give 6 stars, excellent service, very helpful.

Great service and prices for the unlimited family plans

The gal at the store was very helpful got all my phones done in a timely manner great customer service

Went in trying to get help on buying a phone online the gal said she has no clue how to do it online in the process of going through all this I asked her if she can give me the same price for the same phone she said yes and then wasn't able to follow through on her promise I then went home to deal with cricket themselves over the phone had our time with that this is highly unusual at this point I thought then when I went to go back over to the store at 6:00 p.m. the store hours said they're open till 8:00 and the sign said closed lights were off and nobody was there first time I'm probably 7 to 10 years I've been disappointed with cricket

This store is ridiculous if I could give zero stars I would. They were extremely rude the whole time and and where eating while talking to us. We asked if there is a way to do payments they said yes then right after made us pay full price instead of doing a payment plan like we wanted to do. I will never come back to this store. It needs new employees. Someone who actually seems like they want to work.

This store is a joke. Store manager Aubrey W. Has no idea what she is doing. My husband went into the location to pay his bill come to find out his service was off too long he needed a new number and new service (no big deal). Aubrey said she worked her magic and made it to where my husband didn't need a new sim card (lies) she charged him for an esim which she didn't explain so that was $9.99 esim didn't work (she needed to remove the old sim card before activating the esim, she didn't do that) so then she says he needs a new sim card (duh you can't recycle sim card when starting new service with a new number) so she charged him $10 for a physical sim card. Then she sits down with my husbands phone after 20 minutes I ask her what is going on with his phone she states it's "activating" 40 minutes pass and still nothing she stated it takes a while so we can go home with the phone so after sitting at home for an hour my husbands phone still doesn't work so I call customer service. I felt like Aubrey didn't really know what she was doing. After being on the phone with Calvin for 45 minutes he activated my husbands phone with an esim and set up all proper expectations. My husbands phone works (he wasn't charged for the esim through customer service). I go back into the store and explain Aubrey she doesn't know how to her job and messed up my husbands phone and I had to call customer service for them to fix it. I asked if she can make it right and credit or refund my husband back $20 for the 2 sim cards she charged him for that didn't work she said nope not my problem. I looked at her and explained I could have just went up to walmart and got the kit myself she said well then you should have. I asked for the store owners number she gave me an email for Daniel escobar he never responded. Honestly should get people with cell phone service experience in the store. Also what found so unprofessional and actually illegal is the store manager and her associates telling customers why the other store manager was fired and why she was fired. I will never set foot in this store until people that work there actually know what they are doing. I have experience with all cell phone based on past jobs I would run that store better at least I know what I'm talking about and doing.

Wish I could give a no stars

The 12 and 13 the of June this store was to be open and every one of these days I went and the store was locked up and no one was answering the phone calls.
I thought that having a fun job at cricket you would be
There to do your job. Not to make people to suffer with phone issues and have no way to fix there the issue 😔😔😔😔