Richard Brown, DO

I was attempting to see Dr. Brown through a Telehealth service through my insurance. Our first appointment was August 28th, 2021. This first appointment was normal, there was no issues. When I tried to make a follow up appointment 30 days later, the problems started.

My appointments were consistently being cancelled either the night before or the day of. I had five (5) different appointments with Richard cancelled within a 5 day period. I did not get to my 30 day checkup until October 17th, almost two months later, which was a rescheduled appointment from October 15th.

Come late December, I simply needed Richard to contact my pharmacy to approve refills for my medication, and it has been radio silence. I have sent messages and attempted to create appointments (surprise, cancelled day of) to get ahold of him.

I am now in search of another Psychiatrist that is willing to be communicative and actually care for their patients. It blows me away that someone with so many years of experience caring for peoples mental health can be so distant and not communicate whatsoever with his patient who is coming to him for a reason.