Big 5 Sporting Goods

Bought some snow boots at the Big 5 store in salt lake city two days ago and on my first wear a hook snapped. Made the return at this store. The manager made the process very easy and was very helpful. Could have done a refund but I decided to get hiking boots instead and do an exchange (I bought snow boots at a different store right after the hook snapped off the other ones. I needed them right away). Mathew was very attentive and helped me find the right hiking boots for the exchange. Thanks for the help Mathew!

I went to several stores looking for basketball shoes for my girl. Big 5 was the only place that had anything that would work for her. I almost had to buy the shoes online

Went in for my son's camping gear this morning, my ADHD toddler was on high, and I was super overwhelmed. Michael (the manager) was SO helpful, actually went and got my son the stuff on his list to make it more simple, and walked him through every question he had. The others employees working this morning were very kind too. Definitely a very positive experience, thank you.

This is a great store! There is a lot of merchandise packed into this store. The prices are very reasonable and things seem to always be on sale. The staff is very friendly and always ready to assist. I recommend a visit if you're needing any sporting goods.

More inventory than Ogden's location. The employee that helped me was excellent!

I was looking for something from an ad. I could not find it right off. The staff kept looking even after I gave up. Eventually, they found the last one they had in inventory.

A guy named Dave helped me with shoes. I could tell he was busy since there was a shoe sale so I thought that I might be out of luck getting a size but he was whipping through customers and I hardly had to wait.
Great prices. Great staff. Love the selection of products. Great place for my family to get gift cards for the kids when they are invited to birthday parties.

this place saved the day, they have so many items from winter sports to water sports, we were desperate to find sleds and they had plenty and different models we love it

We needed snow pants for a boy 8 years of age, they had what we needed.

I hardly ever write reviews but honestly this was the best experience I've had. I'm a poor college student but I was looking to get a skateboard and the staff was SO cool about it! They helped me get one I was really excited about and helped me keep it in my price range, the guy helping me even got tools and adjust the bearings and everything for me so that I was super comfortable with the board. They were incredibly friendly and I'm so happy with my purchase as well! I left the store completely happy and I had to give it a good 10/10

The staff is always helpful and has great prices on kids shoes.

Always good sale prices and friendly staff. My wife and I have been those jerks that can't seem to clear out before closing twice now (over the course of 2 years), and no one ever rushed us out. The first time we were actually there longer because one of the employees was teaching us a thing or two about fishing rods. We were looking to purchase or first starter rods, and wanted something cheap that at least works. He even helped us change the string in store. That's not how people treat someone they just want to get rid of.

The sales rep helped me find a few different size ten extra wide running shoes to try on. Eventually, I tried a shoe brand I had never heard, and it fit perfectly. I would never have known about these shoes if I hadn't come here and received help from the staff. The staff member promptly cleaned up the area after someone finished trying on shoes. They have a variety of other outdoor and sporting equipment.

Needed a new pair of swim Goggles and spandex last minute before a triathlon. I checked a few other places in town, none of whom had what I was looking for. Luckily, I stopped by Big 5 right before they closed and found exactly what I needed. The staff was super helpful and the prices were great - less than I expected to spend. Will definitely be taking my business to Big 5 in the future.

Great value on sporting goods. We love the prices and definitely prefer it to Big Al's. The discounts are amazing and you can even add online coupons. If your kids are in sports, this is the place to go for equipment. Also, this is the only store in town we can find Heelys. My son loves his! This is one store we NEED to keep in Logan.

I love the great selection on shoes, especially soccer, baseball cleats for children. I didn't know why I didn't think of these guys last year. The prices are awesome for kids shoes.

The staff were very friendly and helpful. They were around to offer assistance and the prices were not horrible. I would definitely shop here again.

This place has unbeatable one days sales each day via email if you sign up for it. Many of the prices are 50 percent or more. If you want something this store sells sign up for this email list and wait. Within three months it is almost guaranteed to be reduced that day.

I had planned to get my first fishing license this weekend so I headed off to good old reliable Walmart, of course, right? Wrong. I sat at the fishing counter for 10 minutes waiting for a worker to reply to my ringing of the “ring this bell for help” Bell. No one ever came. Plan B: I went to Big 5. As soon as I walked in the door I saw this really creepy mannequin sitting there and it shook me to my very core. There were 4 employees in the store and they all got a huge kick out of my horror which I liked because who doesn’t need a good laugh after coming face to face with nightmare fuel. Anyway, the girl at the counter immediately asked me if I needed help; I told her I needed a fishing license so she redirected me to the fishing counter with her really cute boss, the manager, Colter. He had a beard. Colter made a strong effort to relate to me personally. He took my Driver’s license and entered in the information. We just shot the breeze and had a great time. Because this was my first fishing license, it was only $16. Colter then took me to the front counter so that I could pay. The girl at the counter was clearly new but she was very funny. She joked about how she had never checked out a fishing license before and in a few seconds another girl came over and showed her how to do it. The checkout process didn’t take longer than three minutes. The entire process including all conversations and jokes took around 15 minutes. This is a very quick and easy process considering everything I had been told about getting a fishing license prior to my own experience. I was thoroughly impressed with the services rendered and I would definitely go back. I would 100% recommend Big 5 as it is much easier and quicker than Walmart. The employees were personal and kind. They have creepy mannequins but don’t let that deter you from following your dreams and paying the government to allow you to fish. Thank you Colter and I love you.

Employees were helpful. They have found the right balance between leaving you to shop and "can I help you find anything?" Which is a highly appreciated skill.