EFR Insurance Agency

I was new to the area and found EFR Insurance Agency through Google. I chose to get a quote for my homeowners and auto insurance. I must say that I am extremely satisfied with the service I received. Luis and Yasmine were most patient and understanding even though I had a ton of questions. Ernie is by far the the best insurance broker I've ever worked with. Since he offers the option to shop several insurance companies at one time, I knew my policy would be tailored to my needs. Ernie took the time to explain everything to me, in terms I could understand. I appreciated the great smiles and the fact that all the staff made me feel like family. I value the great customer service I get every time so I would highly recommend them without reservations.

I was referred by a family member who told me about EFR Insurance agency. I was paying way to much for low coverages and was never aware of what I was covered for as it was nevered full explained by my previous agent. When I contacted EFR Insurance I was given an option to come in for an appointment. When I met with Ernie. He let me explain what I was looking for and then he asked me a series of questions to better determine what my actual needs of coverage are. He explained everything so well that after I got my home and auto insurance policies with EFR Insurance . I left with great confindance that my home and auto were covered correctly. Thank you for explaining everything Ernie and look forward to spreading the good word about your company and staff.

I have been using EFR Insurance since 2009 and have known one thing of the employs at this agency: they are there for me when I have needed their services. The service is superb and the prices fit my budget. I will not go anywhere else.

EFR is a No-bull agency. They are fair and loyal and they keep and honor the quotes that they provide. I'm happy to be part of the EFR Insurance family . Look forward to continue my insurance needs with them to years to come.

Love the service I receive from EFR Insurance agency and staff. Great rates and nothing but great service from them and I'm glad that EFR Insurance agency handles on all my insurance needs. I would recommend you give them a call!

Best place in town for insurance because they find you the best deal for your home and car insurance I’ve been with EFR for 15 years and still there is no other place that beats their deal for me. They also have great customer service and are super friendly with any questions that you have

They always help me get the best insurance policy at the best price!

I absolutely love the customer commitment this company has. Luis is the best and always soo helpful.

My father and me

Pues de mí parte yo les doy un 💯. Siempre están al pendiente de cuándo necesitamos ayuda oh una duda. Eh incluso en ocasiones se han quedado también un poquito más de su tiempo después de salida para esperar me después de que cierran. Y más Ernie and Luis siempre con la mayor disposición para ayudar a uno. También las otras chicas que están ahi.

I tried to get a policy through them, and got ghosted. I'm not sure if it was bad communication but If you are in a pinch I wouldn't recommend. Luckily AAA Los Banos branch got my situation sorted! And better coverage and the same price.

They never called back when I needed my insurance documents. Mfers

I call multiple times the guy who answered sounds sleepy hi didn’t hive me a price he got my info an hi just told me thank you for calling after he got my info and he pretended not hearing me i called 4times