Big O Tires

We really needed tires, but we kept putting it off. After a really bad experience while driving, we decided to bring it into Big O Tires in Orange because, quite frankly, Isaac was very nice over the phone with answering all of our questions over the phone! We did call a few shop around our area, but no one really wanted to check stock, or their prices weren't reasonable. Upon arriving at Big O Tires, Isaac greeted us immediately. Walked with us to the service desk, and we had 2 estimates within 10 minutes. We went ahead and agreed, and even though Isaac offered to call a complimentary lift ride for us, we decided to walk around the area while they worked on our cars. Quotes for the tires were reasonably priced, and as far as service goes, we can't complain. We got tires the same day, a day before New Year's Eve. I'm even shocked Isaac pulled this off! Absolutely loved the customer service at this location. Everyone was super nice. I will definitely be returning to get some recommended repairs that were mentioned to us! If you're looking into getting tires, come to see Isaac at Big O Tires in Orange. Thank you, Isaac!

This place is amazing. My husband and I were in the middle of a road trip and kept losing tire pressure, causing us to have to put in air constantly. We pulled in and they were SO BUSY, but Isaac and his crew got us in, patched, and out in about an hour. And they were all so friendly even though they were so busy. They are amazing here and we will recommend everyone we know in this area to go to this Big O!

I just had tires installed on a 1990 Corvette ZR-1. The tires are very hard to find, but they found the and got them quickly. The price on the tires was less than if I bought them myself, and the price to install them was very reasonable.

On top of the above, their service and care for my car was exceptional.

I will be back next time I need anything done on my cars.

I put a lift on my cayenne and these guys were able to get it aligned, they didn't co plain or make any excuses, they even told me to go drive it a while and bring it back and they will check it for free. I am super happy, really friendly people.

Great customer service tires in stock in & out quickly highly recommended

Big O Tires in Orange!! these guys really know what they are doing and very friendly. Gabriel the store manager is awesome!! Fernando did a great job and fixed what was needed and made sure my car was in tip top shape. Thanks guys for a great job.

Fernando was great! - he took care of me like I was an old friend! We worked me in on a busy Saturday and even had the young guys load the wheel / tire in my car. Great service

It was nice to take a few minutes to make an appointment online. Quick and easy

Good service. Understandable explanations. Would recommend.

Fernando was very Professional Thorough and Honest about expressing and explaining to me exactly what my car needed. He knew I needed my car back the same day so he stayed pass closing time to ensure I got it !! To me that is above and beyond !! I highly recommend this Place as I will definitely be going back 💪💯💪

Fernando is the man. I have been bringing my cars for few years mostly because of Fernando's excellent customer service. He is honest and friendly. The whole crew is friendly and helpful. It's hard to find a good auto shop where you can trust they are not trying to upsale you. Fernando always looks out for me and assists me. I highly recommend this shop.

All the staff is great! Junior helped me with all the information I needed about my tires. He was very honest and tried to work the best he could with my budget. Dropped off my car at noon and at 4 I received a called that the shuttle was on its way to pick me up. By 4:30 I was out the door with a set of 4 brand new tires balanced and alignment. Car feels amazing. Thank you guys will come back for my tire rotation soon lol

I have been going to the store for years. The gentlemen who run this business from the front counter to the garage have had experience and know how to do the repairs that need to be done. They say if I have any questions to their service they want me to bring my vehicle back to them to reassess. They are concerned for the safety of the vehicle and keep me informed at what needs to be maintained on it. Thank you, Junior, Fernando, Junko and the rest of the crew who care about the vehicles they work on and especially the people who drive them.

We were visiting family in California and got a huge screw in our rear tire. We went to the nearby Big O Tires, they were helpful and friendly. It turned out that they just had to patch the tire and were extremely accommodating. We were back on the road to Arizona in less than two hours. The tire has been fine for over month:) thank you !

Absolutely amazing customer service by Fernando. I had a rental car I drove from Vegas to Disneyland with my daughter & when we got to town, the low tire pressure light came on, after trying a few discount tires that google said was open, I called this Big O Tire location & from the moment Fernando answered the phone, it was great customer service. So thankful for him & the man who fixed the tires for my return to Vegas!!!!

A nice reprieve from having to go to the dealer all the time …. Nice to compare and contrast once in a while. Try it for yourself -take an estimate from your dealer for the “next visit” and see what Big O sez.

The guys at Big O on Katella are pretty awesome and have real mechanics unlike some of the Big O stores. It's important where you go as some are franchise stores without real mechanics. I have lost time and money over this issue. The guys at this one are pretty awesome! 😎👍

By far the best service. You pay for what you get and honestly these guys know what they are doing. Trust them. And you won’t regret it. Their recommendations to what tires my car needed was to the T. And my shocks were switched out to new ones. Best believe you’ll get good service.

Big O Tires # 005824
went above and beyond!

I had a noise coming from the rear of my car while driving 40-60mph and from what I read it was probably the wheel bearings. I took it to Big O and had Junior and the crew inspect it and it was the rear wheel bearing. They showed me the wheel bearing and they were shot. Junior also noticed my tires were done too and I got those replaced as well. Overall it was a bummer to have to lay down the coin for that but it is my commuter and I'm glad they were looking out for me. Thank you Junior and crew. Awesome job.