Clock Tower Self Storage - Lake Stevens

Staff was amazing. They made the process super easy and when I had problems paying on the app they were able to fix things up.
It's super secure and a good layout. I only used it a few months in between moves but I would go back if I need storage again.

Heather was awesome, and got the space I wanted and had fun chatting with her, would def recommend this place. I really like how locked down this place is, need to key in password going in and out, even the elevator! The elevator only goes to your assigned floor as well. It's very clean and love hrs of access 5-11.

Great customer service and friendly employees. Units are clean. Paperwork is fast and easy to understand.

Excellent, professional and fast service. The U-Haul service was good too

Rented a U Haul here. Easy, fast and a very clean atmosphere with a warm vibe. Kevin took great care of us.

Note...not all U Hauls are independently owned. If you call to schedule and the phone is answered by the Corp operator, they will move your reservation to one of the corporate stores.

We prefer to support the small business over the big corporation. We simply called back and re-routed our reservation back here.

My mom recently rented a unit here. They're very clean, well lit and there's room for vehicles here. As secure as any good self storage place. What I liked best is the automatic lighting inside each unit. Very thoughtful and nice touch. I'd definitely rent a unit here if I lived closer to the area. I feel pretty comfortable about my elderly mothers' belongings being here and her coming here on her own

Only came here for U-Haul service. Great service

Heather was great to work with. She was quick on the phone, professional, proficient, kind, and relatable. She worked with me to rent a storage unit much better for my needs and wants than originally planned that fit my budget! Highly recommended. The facility is nice, alarmed units, heated to 50°F, nice carts provided. I will say the hill driveway would be too steep for me to walk up, and as a disabled but mobile person. I do have a car, but if I didn't, that would require me get a ride there. I wouldn't be able to make the walk up from the nearest bus station.
Thanks Heather!

I've rented many storage places and I have to say Clock Tower Self Storage in Lake Stevens has been one of my best experiences. Not only are the storage and grounds very secure, clean and easy to access, but the Manager and Staff are great! They have continually worked with me to arrange Rental Trucks and keep me advised to availability of different storage spaces and rates as my need develop.

Kevin and Heather are the most Customer Focused Professionals I've worked with in a long time.

Thanks you two!
Alec

Heather helped us with grace while multitasking other customers. The facility is clean, secure and though super busy, she patiently gave us the time we needed. Great customer service! We booked a unit on the spot and were on our way. Clock Tower is lucky to have such a caring employee.

Very friendly and efficient staff. Clean facility, even has a potpourri type scent with pleasant classical music playing in the storage areas.

Awesome place to rent U-Hauls from with a friendly crew and great management! They have always been flexible and accommodating as much as they can to match the customers needs! Keep up the great work and thanks again Heather!!!

These guys are awesome. I never rented here but did need a uhaul last minute and they were super helpful and understanding and made it happen at the last minute before they closed. Also gave me information about their auctions which are done online. Very awesome friendly staff and wonderful people to deal with.

I appreciated the customer service to get our reservation completed. Our first time to rent a storage unit with a walk through involving entrance though the secure facility. Clean, comfortable and will meet our needs.

Great customer service! Very easy to pick up and drop off the vehicle and keys. You can even drop off the keys in the key drop box

I cannot say enough about the customer service, the ease of access, and the cleanliness of this facility. Both their rental policies and prices per unit are fair. Highly recommend!

Very clean and great security

Excellent location with easy access…Very clean facility with friendly staff, and what appears to be great security. Lots of room to maneuver through with a trailer, and ability to get turned around with ease.

Used lake Stevens clock tower storage for 27 months. Location was always clean and well maintained. Staff was always friendly and helpful especially Kevin and Heather. Definitely would recommend use of this facility.

Rented a storage unit here for a couple of months. Reasonable rates.
Top notch staff! Very attentive and genuine. Immaculately clean facility!
Thank you!