Northwest Auto Services

Although I didn't have an appointment, I stopped to see if the people at Northwest Auto Service could look at my vehicle as it started to have an engine problem the day before. They agreed and were able to fit it into their schedule. They took care of it and called to say it was done later in the day. I'm pleased with the work they did and at a reasonable price. They were good to explain what was done. I'll return in the future for any other issues.

The Owner, Brian, is very knowledgeable, helpful in sharing the brake issues with my Highlander, trustworthy, kept me informed, completed the work needed and in a timely manner. Very pleased with this experience and will contact him the next time I need any mechanical work on my car.

We discovered Northwest Auto Services about a year ago and I'm so happy to have found an honest shop owner and mechanic. We've been exceptionally pleased with each visit. Bryan is personable, knowledgeable, and thorough and he will clearly and patiently answer any questions you may have. Bryan has been quick to communicate diagnosis, notify when vehicle is ready, etc... The pricing has always been very reasonable. I’m confident you will have a pleasant experience here and will get top-notch quality service.

I absolutely recommend Northwest Auto Services to everyone. I went to Andy for years and he told me he would only sell to someone he know was honest and reliable . I am a widow and truly appreciate the outstanding service Bryan provides. He only does things that are necessary and his prices are reasonable, especially when your getting quality service. I am very grateful that when I call he gets me in. 5 stars all the way from me always.

Northwest auto service has been wonderful for whatever I need! Bryan always works hard to get me in as soon as possible, whether it’s for an emergency or a scheduled service. Very friendly and reasonable prices. I have recommended his shop to many of my friends!

Great service at a very reasonable and affordable price. They got it done in a timely manner. The gentleman Brian is very nice and professional. Would definitely recommend! I have gone twice and my husband once and we will keep going with any vehicle issues.

My starter had to be replaced suddenly NWAS was able to get me in same day and for a really reasonable price. My car was done hours before I even guessed and I really appreciate them saving me today. Will definitely be bringing all my vehicles there.

I had a great experience at Northwest Auto Services. I was able to call and get a quick and detailed estimate over the phone, as well as the options I had for my service. I found the prices more affordable compared to other shops I’ve gone to.

The entrance/waiting room has a inviting atmosphere and the employees were super kind and helpful. You can also see inside the working area of the shop from the waiting room, I felt more comfortable knowing I could see them working on my vehicle.

My brakes are working much smoother than before and I haven’t had any issues, I definitely recommend this local auto shop for the superb experience and better pricing.

He is very honest about anything that needed to replace or repair! I highly recommend to all North Spokane residents! Thank you for wonderful service!

Brian is awesome! Did great work and very reasonably priced. I will definitely take my car back!

I came to Northwest Auto Services several month ago for alignment for Toyota Prius. After I left shop my alignment was not good as I was driving on highway. I called to the office next day and mention that alignment is not good. Without any questions the owner told me to come back. Redid completely alignment so it is very good now. Bryan, thank you so much.

Thought i just needed freon to make my ac work...they were one of the cheaper places near me. Turned out my compressor was bad!!! They were able to get me scheduled 2 days later and had my ac working like a CHAMP in a few hrs!!! They underbid the competition by almost 100 bucks, they are literally a few blocks from my house, hope to get a quote on another issue soon!!! I am a female and honestly did not feel like they were out to take advantage or overcharge me. My experience here was very good and I believe they are honest people, very nice husband and wife TEAM!!! Couldnt be more pleased with this company. I will definitely refer anyone needing a good honest mechanic to Northwest Auto Services!!!

Guys at Northwest worked on my Jeep Wrangler, had it in and out same day. Appreciate quick job and good pricing.

HONEST friendly service. They replaced all four of my brakes, My rottars we’re still good, I appreciate the fact that they didn’t lie to me and say we needed to change those to(I would not have known) So many places overcharge me(a woman who doesn’t know a-lot about cars) and “replace”things that were perfectly fine. I’m so thankful to find an honest shop!

They repaired my car very promptly, despite most places being booked out at least a week. They gave me an accurate quote at a reasonable price and no funny-business expenses. The ol' gal is running like a top again! Thank you!

My AC went out during the hot season. My dealer shop couldn't get me in for a month. So I came to NW auto services.

The technician took time to explain everything in detail about how the AC works and what we are looking for during diagnosis. This helped me feel very comfortable with my choice to hire NW auto services for my AC repair.

Thank you!

I brought my Sonoma truck in because I didn’t have any heat. I suspected a thermostat issue. Also the air vents were not cooperating with the selector knob. Brian indeed had to replace the thermostat but also needed to perform a complete cooling flush to clean out excess corrosion. Also replaced a bad vacuum tube to restore air vent function. Now I’ve got heat and air flow control. Thanks Brian.

I had some driveline issues. They worked with some other Spokane vendors to source the specialty parts locally in just a few days in the midst of all the shipping challenges these days. This locally owned family operated business is community minded and focused on superior service. While getting to know the staff, I learned they specialize in the European brands, but that didn't get in the way of them fixing up my old Chevy.

Highly recommend this shop. Great job!

Thanks so much.

I am so happy I found Northwest Auto Services! The man who did the work is friendly and listens, and my car is back to what I need it to be.

Settled on the bill/services before anything was even done. Obviously didn't have to pay till after it was done. No sneaky charges or gotchas at all. Brian is welcoming and friendly. Definitely will recommend!