Jeff Heuschkel: Allstate Insurance

Jeffry is always helpful in determining my insurance needs. Very knowledgeable and knew exactly what I needed and wanted. I would recommend his office and team. My insurance fits exactly what I need now without having to mess with an online system. Great to talk to a real person face to face.

My family and I just recently moved to Washington State. Given the craziness of this move (COVID, etc.) switching our Geico policy over to Allstate was the right move. Since they are a local business, every time I call to verify my coverages, Jeff is there with open hands. This team is nothing but professional.

Having my insurance with Jeff at Allstate, is one of the best decisions I have made. His staff is knowledgeable, caring, and very responsive.

We have always had a very positive experience. Your staff has always been very knowledgeable and professional. We would certainly recommend your agency to anyone.

All of my dealings with Jeff and All-State in Cheney have been GREAT!

I've always had a good experience with All-State in the past and I fully expect that not to change.

Out of business

Excellent customer service!!

I live out of town, but I choose this agency. Jess, Jeff, and Char...
Are sincere about your needs and care.
Was going through another agency in 5-mile.... Horrible!!
Jeffs agency is the best. Im very particular about isurance, and blunt. (Okay I can be a pain) But only cause I had an issue with that other agency, and had a very bad experience with Amfam too.

This agency doesnt just take your money, then give you an 800 number should you end up a victim of a bad wreck. Jess has went above and beyond for me.
Emma Stickel is another very dependable and knowledgeable staff member.

I HIGHLY recommendommend this place.
Id never switch agencies. No matter where I live, im staying put with these guys.

Thanks for all you do. 😊

Been with this firm for quite a while. Good peeps. Know what they are selling and not just taking your money. When something happens, you actually feel cared about. Not like AmFam. "Oh you were in an accident?" "Here call this 800 number, and theyll deal with it".
Jeff and Jess are my people, and my go to. Also Emma Stickle. They will help me anytime, anywhere. Not just a bill each month for a false hope. Trust me ... They actually do what it takes to make sure you are taken care of.

I've only ever met the receptionist. Jeff ha been 'in meetings' each time I've been to their office.
She's a GEM though and really does her best to get things right around.

Had to edit my review, originally the experience was great. The people who work here are friendly but the company in general is hot garbage. Never fought for multiple claims against the other drivers at fault, refused to talk to the other insurance company or retrieve readily available security camera footage when the business who had it said Allstate just needed to call them. My rates went up after turning 25 with a clean driving record, with two paid off vehicles driving 4 miles total per day. Absolutely ridiculous I finally called and canceled my insurance and took my business elsewhere. This isn’t against the people working at this location but Allstate as a company. Avoid at all costs!!

Avoid at all costs. This team is friendly sure but nothing happens at work. I was in an accident last September and they left me completely high and dry to deal with it myself. I decided to cancel my homeowners insurance as well because if they completely ghosted me with my vehicle how would they treat me for my house? Look elsewhere, USAA has my business now. Geico is a close second. Never go with Allstate.

Cassie was super unprofessional from day one. When I called to change my Allstate insurance from California to Washington she added coverage I didn’t ask for which increased my premium. She then didn’t cancel my policy correctly after I canceled Allstate & went back to StateFarm. I’m being sent bills for a canceled policy!! Avoid this agent like the plague!! They’ll gouge you for money then make excuses as to why they’re keeping your hard earned money.