Preferred Property Management NW

These guys have really saved my bacon. As an home owner turned single property “landlord” this property manager has really made the process simple while remaining professional. It’s been years now with them and not a one complaint to be had. They respond to the tenants and me quickly when anything comes up. There maintenance guys are great, office ladies polite and speedy. I love that they don’t pressure me to raise the rent or create false issues to increase their profits. I would highly recommend this company to anyone thinking of turning their house into a rental.

I rent through preferred property management and they have been awesome! Every one is very nice and have been great to communicate with. The maintenance team is doing a great job getting repairs done in a timely manner and I appreciate everyone part of this company. They have made transitioning to a new home such a nice experience.

I began renting a house for the first time two years ago. After interviewing a few different property managers, I decided to go with Preferred Property Management NW. I’ve been very happy with my decision. They’ve managed everything smoothly from finding great tenants to taking care of any maintenance issues quickly. I haven’t had to worry about anything. Communication has been excellent. I highly recommend them.

My husband and I have a newborn son and were very stressed looking for a Quality home for our family. Every home we looked at it was either too small, lacking quality and/or already had an offer on it. We were loosing faith prior to meeting Lisa Reynolds with Preferred Property Management. She was the first one to take the time to listen to what my family really needed in not just a house, but a home. She found us the perfect home very fast and explained the next steps in detail. Lisa helped make the application process seem less and because of her we now have a place to call home for our little boy! Thank you Preferred Property Management and thank you Lisa Reynolds!

My recent experience with the maintenance crew was excellent. We recently needed a heater replaced, and parts had to be ordered. Dispatch followed up regularly to let us know status. Once parts were in (within a few days), the dispatch followed up to schedule an appointment that worked with my schedule. Maintenance called before hand, showed up on time, and took care of the job in a very timely manner. The gentleman replacing the heater was very friendly, professional, and knowledgeable. Once he was done replacing the heater, he even took the time to vacuum up where he had been working. I am happy they were able to resolve my issue for me so quickly and efficiently.

Preferred property management manages two units for me. They have been excellent at finding quality long term renters. When my husband and I were ready to buy our first home, Steve worked around our crazy schedule to tour homes we might be interested in. Closing went smoothly and we were able to close while on an Alaska Cruise. After we moved in, we called him for references to handy men, gas plumbers and more. He is an invaluable resource for new home buyers. Their first time home buyer classes are fun and informative. Even if you don’t think you can buy a home now, go to their classes. The office has friendly helpful staff. Stop in or give them a call.

We became “landlords” for the first time a year and a half ago. We decided to go with a management company because we both have full time jobs. It has been the best decision! I hear awful stories from others about managing their own property themselves and I’m just relieved we don’t have to deal with it. Prefered Property takes care of everything and our minds are put at ease. They are very prompt with getting back to us if we have a question or concern and they handle anything that comes up so we don’t have to worry about a thing. We have referred several friends to Prefered Property. Our friends are seriously so happy that they thank us often for the great referral!

I'm very happy since PPM began managing my rental property last year. They've done a professional job screening applicants to identify responsible tenants and providing maintenance at reasonable cost, their rates are fare and I have a lot less stress in my life. I recommend them highly.

I don't care what anyone thinks. I can only speak for myself when it comes to Steve and Cynthia. They are two of the most remarkable people that I have ever met in my life. They believe in second chances. I went to this company with a idea and a dream and because of them taking time out from their business and just listening. They are responsible for help saving the lives of many. This has been a wonderful experience, because at one time I didn't believe that people like this existed. Thank you Preferred Property Management for being who you are.

As far as all of these negative reviews go, don't believe everything you read. I did a lot of timely research and consulted multiple people before deciding to rent or possibly sell my condo. I reached out to Steve and Cynthia, after having a good friend's referral and recommendation, and I'm so glad I did! Steve was very informative, and on top of everything from the beginning, and made the sale process stress free, and rewarding. If the opportunity ever comes about again, where i have a opportunity to use Preffered, they would be my first choice!

As the owner of multiple properties, it is very important to me to have the right property management company in place. I wanted to make sure I found one that had the same goals and values in mind that I had. After looking at many different management companies, I chose to go with Preferred Property Managemnt NW. They value my business and time, are professional and knowledgeable, and will go out of their way to manage each and every property with the utmost integrity. I have been with Preferred Property Management for 4 years and highly recommend them - they truly are an amazing team.

My girlfriend needed her 2nd home rented and Steve & Cynthia stepped in and really helped us feel confident about the whole process of having someone else manage the property. They suggested a higher rent than we had orginally thought we could get and gave us solid counsel on what we needed to fix up and get ready.. They are extremely knowledgable and I would reccomend them to anyone looking for a rental, needing to rent out a property or looking to buy a home - this is a world class, local company - they work really hard for you and treat you like family. Keep up the awesome work you guys!

I have dealt with Steve Hale on numerous occasions; his professionalism and high level of integrity are refreshing to the industry. Cynthia Hale and all that work with Steve all have that same level of integrity and doing business with them is easy. I would not hesitate to recommend Steve to anyone that asked. Believe me, it will be worth your time to check out this company.

Preferred Property Management NW is Snohomish Counties #1 property management firm. They are leaders within their industry because of there unparalleled customer service, & high volume of integrity. Preferred also has professional Maintenance Technicians that are well trained, and very friendly. I would recommend Preferred to any property owner who is looking for a "low turnover" - seamless management team. Steve & Cynthia Hale work hard to ensure each and every clients expectations are met on time. You will never meet more fair and honest business owners, like the Hale's. No wonder they're Preferred !

I am currently renting a unit, and have contacted Lisa after hours for a question and she was prompt in responding, the details were very clear when I moved in and to there has been no suprise fees or misleading information, I was suprised to read the negative reviews my experience has been positive and I appreciate all Lisa does in accommodating my family and our needs. I would still and do recommend Preferred Property Management

As a tenant, Preferred Property Management has been very helpful and understanding. I made a mistake and went to their office in Everett, and they couldn't have been more professional and kind in resolving the issue. Thank you to everyone there.

Very flexible in negotiating a cross country move. Cynthia is very helpful and will go the extra mile to meet your needs! By far the best property manager I have dealt with in the area.

Toilet was running so I put in a maintenance request. It was fixed before I got home from work the next day.

Great service with Gina and Tim! Thank you both for always helping when called upon!

AWESOME company! Enjoy the employees and the owner is the best!