AutoNation Dodge RAM Broadway

Had an absolutely great experience with AutoNation specifically Liam and his team Scott from finance and I believe also Scott from management.

I went in there with a very particular situation that had to work it out just perfectly and they were able to do what they had to do. Squeeze numbers around move things around worked till late at night to make this happen and delivered me the truck that day.

I highly recommend Liam and his team at AutoNation Dodge!!!

Overall experience was great. Liam helped and was a top notch employee. All options on purchasing a vehicle were put on the table. It was a lengthy process taking hours. Please allow time and make sure you eat something before traveling down the new vehicle road. Shorter staffing also made for butt-numbing waits. I have patience however. So no big deal.

Last minute inspection took a day and a half, and they told me to come at a specific time to pick it up. I arrived a little early via a Lyft to find out it would take another hour. I had to wait in an overheated customer lounge wiping sweats from my brow. A phone call would have saved me the precious time. But I won't ding them on the review due to that. Just wanted to mention to please call if delays are happening. Thanks.

They optioned to swing me through a drive-thru as I waited but I declined because Red Lobster doesn't have a drive-thru.

I am very pleased at the customer service and all the hand shaking by different members of the team. Get a car here. You'll be glad you did.

Very professional outfit. Laid-back non-aggressive. Sales rep was very informative of all models. Finance manager found financing for me super fast. I love my new truck. It’s been 6 years since I’ve had one and now it’s like I found a new best friend.
Sean

I actually came here looking at a different vehicle. It was sold so I checked out used vehicles on the lot. There were a lot of nice vehicles. I selected a Jeep Grand Cherokee. Accident free . Paperwork was quick and easy. John Cobb was very informative and great salesperson to work with. I highly recommend him

Best new car buying experience I’ve had in many, many years. Danny has a top flight team in Robert Williams and Scotty.

The best place to go when you're in trouble with a tire going flat on a Friday at 5pm. They were very attentive to my problem and they kept 2 people late to help me out. Polite and friendly. They fixed my flat and rotated my tires too, as they were overdue. Great place and I am very glad that I didn't have to change the tire on my Ram truck by myself in the dark. Thank-you very much for such an outstanding service department.

I leased a new dodge hornet. The staff was wonderful to work with. They made the transaction as smooth and as efficient as possible, they also educated me on the car, and all of it nuances and the connected app. I am extremely pleased, and will be doing business with them again.

UPDATE: Michael did some research and found out that we were sold a car that had major repairs that were never disclosed. We are now getting a replacement vehicle and no cost. THANK YOU!

I had a repair that was not done correctly and resulted in a near accident. When I called some guy named Michael (supposedly a manager) tried to make up a story about someone getting under my hood and ruining the car. These guys are a joke. Be careful bringing your car to these guys as you may not make it.

Great purchasing experience. Adam Belvin helped me with the purchase of the used truck that I bought as looking at. He was kind enough to take the truck and fill the gas tank up once the paperwork was completed. It’s the little things like this that make the car buying experience enjoyable.

Really appreciate the experience of Jason the mechanic. Mike Vargas (Service Manager)was very helpful until Alex arrived on the scene. Alex was also helpful in resolving a bill issue. Ron's shuttle service was awesome and much appreciated.

They performed the Express routine maintenance in a timely manner and even worked in a brake job that wasn’t scheduled. They got the rotors and brake pads from another source in a timely fashion. Overall a very pleasant experience.

We had a great experience buying from Javier. He was able to answer all of our questions, give us a lot of useful information, and ultimately helped us purchase a great Tacoma. I would recommend anyone looking for a truck to check this place out. Lots of options and competitive prices. The financing process did take a while to complete so make sure to give yourself plenty of time to work through everything. Overall a good experience

I was very surprised how efficient they were. Always dealt with the previous company Dodge ram, took the time to explain the procedures what needed to be done very reasonable charge quite happy. Adam who performed what needed to be done took the time to explain things to me answer my questions very polite and I'll be coming back it's a good company, thank you Adam I enjoyed getting my car serviced.

Great service and made things so easy. Being able to make my appointment online made it so easy to choose the time and date that fit my schedule and during the visit, they were quick and friendly with everything and made it hassle free. It was also great to receive an email to approve or deny additional services the tech recommended.

I really appreciate the extra care it took to service & repair my 2012 Durango.
I experienced clear communication from Clay for all repairs and reasonable timeframe to squeeze my car into a busy service center.
Excellent service. Thank you team.
Thank you.

The whole experience was wonderful. From start to finish we felt that we were taken care of! Amy was amazing! Would highly recommend her if you visit AutoNation Dodge Ram in Broadway!

Clay Hughey and his team did an amazing job getting my vehicle serviced on short notice. I stopped coming to this location when it was Brandon Dodge due to the poor customer service. I will definitely be back for future maintenance and repairs!

This vehicle purchase was a very positive and enjoyable one. I worked directly with Haseeb on my transaction and he was fantastic! If you're in the market for a new vehicle, I highly recommend giving him a call or stopping in to see him.

I just purchased a Last Call Charger. The process wasn’t too organized last year. The dealership became AutoNation earlier this year. Since the change the staff have been great. Amy was most helpful in getting some parts installed before I picked up the car. Hal was very helpful also.

The salesman Matthew Archuleta was extremely enthusiastic and helpful throughout the entire process. Spent about 7 hours at this dealership learning about the RAM 2500 and test driving multiple trucks. His attitude made it a much better experience here. If you are looking to buy a truck here, reach out to Matthew.

This was hands down the best car buying experience I have ever had. Marco and Kameron were absolutely great to work with. I definitely recommend AutoNation RAM.