Tim Surber – State Farm Insurance Agent

From switching insurance branches to the recent addition of renters insurance, any and all questions I had regarding coverage as well as billing changes were not only answered but explained in a way that allowed me to better understand what I am paying for. Both Taya and Jessi have been a huge help when it's came to insurance and the questions I have had(probably too many) All of the questions that the people at the last branch refused to answer were answered in a timely manner by both falls in this office! This office will continue to be highly recommended to anyone who needs insurance! Whether it be home;auto;renters;life etc this will be the office I continue to do business with! From the positive attitude they have shown not only when I call but when they call me back to the positive environment in the office itself! 10/10 recommended

The 2 office gals were very helpful with all my questions. I will be calling in July to get renters for my son in college. will 100 percent be recommending them to everyone! keep up the excellent customer service!

Jesi Stephens did a wonderful job of representing me. She was very professional and courteous. She knew her job. I would recommend her for your insurance needs.

I was with another company, I called to discuss pricing. Tim walked me through the process and I was able to save on my auto coverage significantly even though I had a “bundle” with the other company. The process to change was very easy. The next day I changed my homeowners and umbrella policy to State Farm through Tim. Again great explanation of the process and saved even more! Highly recommend!!!

I recently sold my home and Tim worked with me to explain options for my policies. He’s very knowledgeable and works to understand your unique situation. Then he provides a clear plan.

Thanks Tim

Jesi Stephens is AMAZING!!! She’s so nice and friendly and so incredibly helpful. And she keeps in touch with you if you ever do need help.

Jesi was amazing and super helpful and saved me money switching to State Farm! I barely had to do a thing and she got me all set up! Thank you!

Tim was extremely helpful. I've been paying almost $300 a month for car insurance for 2 of my vehicles with another insurance company and Tim was able to fully insure both of my vehicles for ½ the price. Seeing that I am in Hawai'i for a little bit, he was able to ensure everything was taken cared of before end of month. I'm forever grateful and thankful for his service.

My parents have been with state farm for many years and now it's time for me to do my own insurance and they are so helpful! Rebecca Cruz was amazing and answered all of my questions and email works a lot better for me and she was able to work with me and my schedule to make sure I was taken care of! She went through and made sure i understood everything!

I have enjoyed my experience with Tim Surber and his staff. I have had the good fortune of being able to be helped by Tim, himself. He is one of the best insurance agents I have done business with. He was able to save me money when switching from Farmers Insurance. Since being one of his customers, he has offered me options to save on my premiums such as a low mileage driver discount. During my time as one of Tim's customers, I had to make a claim due to a hit and run. He helped me through the process of making a claim and I received adequate compensation for my loss in a timely manner. He is the epitome of a State Farm agent. Like a good neighbor, Tim Surber is there.

I would highly recommend Tim Surber! I have had the pleasure of Tim taking care of my Insurance needs for a few years. He is very personal, efficient, and gives the BEST customer service. His knowledge of insurance and his application of that to my needs has been so helpful….. without pressure.
I know I am well taken care of with Tim as my agent!

I had the pleasure to work with Tim and experience his professionalism and knowledge of the business. He will provide you with the best insurance options for all your needs at a one stop shop. Compared to other agents he was able to save me money and still make me feel like I was getting that personal service. I highly recommend Tim and his team if you still appreciate that personal touch. Thanks Tim.

You want great service along with friendliness. You can’t go wrong with Tim, always there to answer and explain any questions you have and don’t understand. I admire that they explain everything you should know about your insurance. Easy to talk to over the phone as if you’re talking to a friend. In person visits are great with the two adorable golden retrievers!

I followed my previous agent and was introduced to Tim and State Farm Insurance. Best decision i ever made for myself and my family! Quick efficient supportive informative and overall the kindness is what keeps us with them! All insurance needs met and also plans for different services additionally in the very near future. Tim and Melinda are not your stuffy agents they truly understand and respect our families needs and i appreciate that!

Tim is fast, efficient, exceeds expectations, and always willing to help. From questions directly about my policy to other insurance related issues I come to him with he is always more than willing to listen to my situation fully and provide assistance.

His friendly attitude and attention to detail make him the agent I'll stick with forever as I never have to worry about something being forgotten or mishandled, he often remembers to follow up on even simple, non pressing, questions I've asked him before I even do.

I have dealt with agents in the past that you constantly have to press on for details or updates and he does not operate that way. I highly recommend him to anyone looking for a thoughtful and courteous insurance agent to help you protect the things that matter to you.

Great, knowledgeable staff! Highly recommend contacting Tim Surber - State Farm if you are ready to switch insurance companies. Amber was a great help comparing my old coverage to a comparable and more affordable coverage with State Farm. She answered all of my questions with ease, making for an easy smooth transition.

I had the best experience here! I've had bad rates for awhile now. I was given a great quote with even more coverage then I had before! And, I'm actully with a high quality company now too! They always smile and make you feel at home. They actully appreciate your business if you can believe that!! They set it up with automatic payments just the way I wanted it! Call them I worked with Melinda Ramos what a pleasure she is!

My family has known Tim Surber for many years and he is a trustworthy person who will go to the limits for his customers. If you are looking to find such qualities, give him an opportunity to prove his worth. I am confident that you will be impressed with your decision. He comes highly recommended by one who knows!

At Tim Surber State Farm they went through and took their time reviewing my policy. They were able to get me better coverage for a cheaper price and now I understand what coverage I have and how it works to protect me. I would recommend them to anyone!

I have enjoyed my experience with Tim and his staff. I’ve been helped by Tim personally and am very happy with my results. Best insurance agent around; efficienct and friendly!!

Kasie Thompson was fantastic to work with! She was friendly, professional, and found me an auto and renters insurance bundle that is affordable and provides excellent coverage.

Keep up the great work!