Mattress Firm Yakima

I had great service. Extremely knowledgeable and helpful. Made sure all my needs were met. Thank you Aileen, Ross and Brian! I will recommend them to everyone I know in need of a new mattress and frame.

The employee was extremely knowledgeable and professional. He answered all of our questions and went the extra mile to have our purchase delivered 3 days early. He also ensured we received all the sales incentives. Excellent service. Thank you.

Brian was very courteous and professional. He approached as soon as I walked in the store.I let him know what I was interested in and the price point. He answered all my questions and didn't pressure me into buying anything more expensive or items I didn't need. It was a good experience. Can't wait to get my new mattress.

Ross did a fantastic job of listening and understanding my specific needs then tailoring a package solution at a great price, all within a single day! I would have had to wait for a week or pay more online but Mattress firm Yakima went above and beyond for me!

The clerk that helped me there to find a mattress and a frame did a very wonderful job we checked out several mattresses until I found one I liked he was truly a very nice dedicated and down to earth person I really liked him and he was really into depth and explained things away you would understand them

Ran down to just look had no plans on purchasing anything but we were welcomed in by a gentleman named Ross he was very polite and knowledgeable about the products which made it easy to decide what mattress to purchase.

Great service, fast AND courteous! Got a great price on a mattress and box spring set. Will definitely go back. Thanks JB

Ross was very knowledgeable and made the process very easy. He answered all of our questions and was very patient. I will recommend him and the store to others.

I had a great experience here.....Ross was extremely knowledgeable, patient, and professional......and he made sure I got the best deal on the mattress I choose....Very happy with the service and I will be back

Knowledgeable staff, very friendly and not pushy with higher models. Lots of great mattress and frame choices. Clean store and very accommodating with payment needs and free delivery was offered.

Customer service was on point! He allow us to try about 10 different pillows and gave suggestions...also gave us an excellent price for the quality pillows.

Ross was very helpful in explaining the differences in the mattresses and had great suggestions for what I was looking for. He was knowledgeable about the different brands . They have a wide variety of mattresses for all budgets. I found a mattress and looking forward to getting it. He also provided info on delivery and to contact him if there are any issues. Great customer service!

Very knowledgeable about their products, very professional and no high pressure. Gave us reasonable discounts. Glad we chose this store.

Aileen was very helpful, knowledgeable and fun! She helped us choose the perfect mattress, with just a few questions and made the experience easy and hassle free. She fully explained financing and warranty information, and we left with all our questions answered, and no worries.

This was an online purchase, our sales person, Aileen was awesome!
We can't wait to sleep on our new mattress....

Aileen was such a sweetheart she took her time to show me some great options and prices are great would definitely recommend 👌 ☺

I went and was asked what I needed. When I explained my problems, Ross knew exactly which mattress would be best. He let me try it out for quite a while. He did an excellent job of finishing the deal, and found me every savings possible. A joyous experience!

Ross was extremely helpful . He was knowledgeable and helped us with a decent price. We bought the bed and a baseboard, but actually only went into look around... Give that man a raise!! Thanks again Ross!!

Excellent customer service. Very knowledgeable and easy to work with. We weren’t sure what we wanted but easily were able to narrow it down with help. Very fast and efficient.

Brian was excellent, very patient, extremely knowledgeable, and a great listener. He listened to us and guilded us through the options and helped us find the best fit for us. We were amazed at all the different choices and he gave us the time to check them all out and helped us find our right mix.