NAPA Auto Parts - Automotive of York Chambersburg

I stopped here to grab a few items as my car was acting up and I found Nathaniel to be helpful and caring. I picked up the items I was looking for and was quickly on my way.
This NAPA is big and is set back from the road on a very busy street.
It is a fairly typical NAPA..
I returned a short while later to purchase a fuel pump, but the car is over 40 years old, so the part wasn’t in stock. They offered to order it, but I just didn’t have the time to wait. I could tell Nathaniel felt for me and was really trying to help me, which I truly appreciate. Thanks!

You guys are awesome. You guys and girls know your parts, and so forth. Thank you so much for helping me out with my asto van

The only Auto store I'll go! Great service always helpful

Very helpful even if they cant supply your foreign part. Great service.

Friendly, helpful people with the right parts in stock!

One update to this, not to reflect on this store or the others, but a corporate NAPA issue that is really amazing to me - the website. How in 2022 can NAPA operate one of the biggest parts inventories in North America with a website that was designed by people who have never worked with parts or the automotive industry? Example: exhaust adapters. I searched for a 3.5" to 4" adapter online for 15 minutes and while finding many, they were all void of any specifications other than "galvanized" or the gauge of metal used. Sure, as a customer I could call the store, but it is 2022 and you could save your self overhead by having a website that would actually yield useful data for the customer to find parts on their own, without taking time from your employees.

Best auto parts store in Chambersburg! I've been to pretty much all of the others and NAPA has been the only one where I have never had a bad customer service experience. Their staff is usually a little older and seems more knowledgeable. They have helped me out of a jam on more than one occasion! Highly recommend!

NAPA is the better automotive parts store in Chambersburg. They aren't always the cheapest, but they offer services that make up for the price. Being able to reserve your parts online and just stop by the store later to grab them and pay for them is really handy...and the online inventory is normally pretty accurate. Customer service is great. You walk in, they welcome you (even if they are helping another customer) and they do what they need to do to get you set up with what you need and on your way. I'm at NAPA on a pretty regular basis with having 3 older cars and a motorcycle and they've always been better than the other local parts stores.

I Normally deal with Nathaniel. Friendly and has a passion for his work. He even help me in a pinch and drop parts off on his way home. He’s the Napa know how man.

Best auto parts store in chambersburg, hands down!

Employees are very knowledgeable and helped me find the correct part in minutes. Prices are fair. And they are open on Sundays until 6pm. I normally shop at Auto Zone but Napa always has that hard to find part.

Good place to stop for car parts. Very knowledgable staff!

Best place in town for parts, I buy from there because the staff is friendly and KNOWLEDGEABLE, and they don't answer the phone for another parts request WHILE they are waiting on you like at Advanced and AutoZone
They have good-better-best quality parts to choose from based on what your budget or project dictates. If they dont have it in stock they can usually get it from the warehouse by the afternoon if you order before lunch. It's an old school parts store with modern features like online ordering and store pickup which I love because I can price shop without wasting their time and pop in to pick it up and be out in a flash.
I'm there often , I have three cars to maintain, an RV, tractor and I'm restoring a classic car.

As someone who frequents autoparts stores this Napa cas been on of the best. I can't recall any mix ups of parts or improperly ordered items. While I haven't dealt with everyone I will say the staff I've worked with have been great and very knowledgeable.

Excellent customer service. They are now my regular shop to go to.

They take the time to figure out what part / tool you need to get the job done. They also double check the parts you ordered to make sure that they match.

Special thanks to employee Nick who located my online orders . Great service. 👍 That's NAPA KNOW HOW ! Always a pleasure doing business with helpful, friendly, knowledgeable employees. Thanx !

Thank you for having the part and also for holding it for me!! Definitely easy to work with and extremely knowledgeable

Searched all the other Auto Parts places looking for a particular vinyl and leather repair product. No one else had it, even though their websites said they carry it. Next time I'll go to NAPA first!

Super friendly as soon as I walked in they asked if I needed help and they responded with a great attitude and plenty of knowledge I will shop there again for parts!!

We were out of town when we had trouble with our truck. The gentleman there were a great help getting us back on the road with our a expensive service bill.

Great selection/ inventory of parts, polite helpful staff.