Steve Madden

Went in for a pair of shoes and was impressed by how much they were willing to help me find what I was looking for. Store was very clean and the workers were very knowledgeable in showing me a bunch of different things and offering to ship some things in for me to get that weren’t there. The manager was who helped me and was extremely friendly. I’d definitely suggest going here if you’re looking for a great customer service and helpful people and the shoes and handbags are amazing.

Saw a pair of shoes, but wasn't sure if I wanted them. To my dismay they weren't available on the SM website. I called the store to see if a phone order could be done, and Gabrielle went above and beyond to make sure I could order the shoe without being present in the store. She even sent pictures to my phone to make sure that was the shoe I wanted, and to see if I wanted another item for the BOGO sale. Will definitely be shopping there again when I'm in the area!

I just want to give a shout out to Abby in your Pottstown store in PA. She worked so hard to find me a pair of shoes I couldn't find anywhere. I live in MA. She was so helpful, patient, and kind.....everything you could ever want as a customer. I tried some other stores before I called the Pottstown store and they were all nice but Abby went the extra mile and found me what I needed. Thank you!!!!

Jenn Kenny

Massachusetts

Sent from my Verizon, Samsung Galaxy smartphone

Every time I shop here, I find some fire ! I love their shoes. Great customer service too.

Taylor was absolutely amazing! She was very knowledgeable and super friendly! Will definitely shop here again, great staff, good prices, nice selection!

Alice was beyond helpful & kind. She went out of her way, even during COVID, to help me find shoes for my daughter & myself!

great store experience. very attentive employees, and i appreciated the cleanliness !

Shopped here today and loved the selection of shoes!! Bought more than I planned - will be back soon!

Super friendly and attentive staff - helped me find EXACTLY what I was looking for!! Will definitely be going back very soon!!!

Great selections of shoes and great sales, ended up buying more than I intended!!!

Had a bogo going, got 2 Pairs of shoes at a very affordable price 👌.

Customer service was great, nice selection of merchandise, we spent on nice Xmas gifts.

Found exactly what I was looking for! The manager Alice was super sweet and very helpful, I’ll definitely be back!

Incredible customer service, helped me pick the best gift for my girlfriend !

I just went here with my daughter and found exactly what we needed!!! Staff was very nice and helpful!

Love this store! Taylor is so helpful!

Super friendly, helpful staff!

Good socks

Nice employees

Ay mucha variedad de zapatos y buenos precios