Hilly Ridge Sales & Service

I have purchased 3 tractors, two trailers, a snow plow, implements, a zero turn mower and parts from Hilly Ridge. They are a great group of people to do business with and call friends!!

I purchased a Lane Shark LS3 and had installed on my Kubota Tractor. I drove almost 4 hours each way as Hilly Ridge was the closet dealer with this product. The very first time I attempted to use the product, after just 30 mins of use, the implement stopped working. When I contacted Holly Ridge it was clear they knew this has been an issue with this model. The hydraulic motor was bad and they wanted to send me the motor and I would have to install myself. I reluctantly agreed and received the motor a week later with no instructions . I am very mechanical and can see how it should work. I believe I am missing parts and have now wasted yet another weekend. I am very disappointed in both Hilly Ridge and Lane Shark. And I am still waiting for a resolution and compensation for my wasted time. Soon as they provide a resolution, I will update my review accordingly. I will add they have been very nice, but that does not resolve the issue. If satisfactory resolved, I will certainly provide that feed back.

Management at Hilly Ridge has reached out and offered to come to my home and make the repairs, which I greatly appreciate. As I become further entrenched in this situation, I must say Hilly Ridge has taken the right steps to make this right. I made the repairs tonight and will test the equipment tomorrow. I will update once the unit is up and running. I am still very disappointed in the lack of support from Lane Shark, but so far Hilly Ridge has stepped up and offered to make it right.

The new motor didn’t fix it. I really feel the only acceptable remedy at this point is a replacement unit or a full refund. I hope Lane Shark does the right thing and provides Hilly Ridge with a replacement unit.

Update May 06
Derwin from Hilly Ridge has been outstanding. Before even getting the Green light from Lane Shark, he left his home at 2:30 am to insure he would be at my home by 7am on a Friday morning so i would have a new unit for the weekend. He went a step forward and disassembled the motor and shaft assembly to insure the new unit did not have the same flaw. I would highly recommend Hilly Ridge as they took a situation that was bad, and not caused by them, and went above and beyond to make it right. Mistakes happen sometimes beyond anyones control, how they are handled is how a business should be assessed , and my assessment of Hilly Ridge is 5 stars.

Their customer service is excellent! I bought some lawn equipment for my small yard. They helped me figure out what options would work best for me. They also took the time to unbox everything and put it together to make sure it was all ready to go. I would highly recommend!

We had a reay good experience at hilly ridge we will definitely repeat when needed.

Just purchased my second zero turn mower. Kevin in sales is excellent to work with! Josh and Andy in service are excellent to work with after the sale!

Awesome place to shop for lawn equipment. I would highly recommend. Very informative sales crew. They seem happy to help and take extra care to make sure your happy.

Bought a new/used 2022 wallenstein fx85 from them! Great people and well worth the 4 hour trip! They have a top notch place there!

Kevin went above and beyond to make sure we had what we needed in a short period of time. Looking forward to putting the equipment to good use shortly.

Hilly Ridge did a quality job in a timely manner without overcharging me. I trust them with all of my lawn equipment maintenance and repairs.

Excellent service. Very friendly and helpful staff. Highly recommend

Outstanding customer service. The dealership I bought my Mahindra was bought out and no longer authorized to work on my machine for warranty work. Hilly Ridge was recommended and I'm happy I went with them.

Thanks for all hilly ridge does. Am enjoying my new Mahindra 1626 alot. So many uses !! Plenty of power for average home owner !

They are trustworthy, and decent folk. They've earned my trust for future repair work and will get a serious look when I need another tractor. Mahindra dealer who gets it fixed at a reasonable price

Highly recommend!!
Not only with sales but service also!

Do not hesitate! Do not hesitate to buy from Hilly Ridge in Mt. Pleasant. Kevin helped me do most of the transaction over the phone, and once I got to the store I was treated as a valued customer. I was blown away from the big details such as great prices and selection, to the little details of putting all the mower manuals in organized binders for me. I will be a customer for life. Well worth the ride from anywhere! You will not be disappointed.

Very friendly and knowledgeable service. I highly recommend them for outdoor power equipment and supplies.

My wife and I bought a tractor and utility vehicle from hilly ridge sales and service they were nothing but professional with the sale and gave us a great price on both pieces of equipment and helped us find a good financing option that we could afford we had a few problems with the tractor but hilly ridges service department was always on time and would quickly pick up the tractor and repair it at no extra cost even with us being over an hour away.
Anytime we needed help with anything they were always available and extremely professional I would not hesitate to do future business with hilly ridge they are a great family and a great company and they care about their customers and have a great attitude which is hard to find nowadays. Thank you Kevin and Derwin for all you have done for us while we got started with our farm.

Hilly Ridge has always done a good job and they do stand by their work. I had a service issue once and they made no excuses, they just aggressively went out of their way to make it right and correct the problem. Very high class organization. I shop there for all my lawn and garden equipment needs.

Knowledgeable sales sociates great service and not pricey

Very nice people and I felt that they were looking out for me as a customer. Plan on sticking with them for services and possibly a new tractor