Universal Auto Body & Glass

Walter and his team at Universal were outstanding. Each staff member I encountered was friendly, courteous and helpful.

The team even pointed out that my car needed new tires and were able to get them installed for me to make the whole process super easy.

My car looks amazing and I am extremely happy with the whole experience with Universal. Being in the customer service field, the Universal team knows what they are doing and are experts at their craft. Well done!!

The before and after speaks for itself! Walter and his staff did a phenomenal job. Not to mention my turn around for this job was 7 days. I was greeted by friendly staff, they answered all of my questions/addressed my concern’s. My insurance company recommended me to a pool of auto body shops in the area, but I choose to go to Universal for their reviews alone and they did not disappointment. My car was also detailed prior to them giving it back to me. I greatly appreciate businesses like this, his focus is on quality not quantity.

Amazing service. Car looks better than before the accident. Walter and his team were very professional and take great pride in their work. The body work was completed ahead of schedule and they kept me updated throughout the process. Would definitely recommend. Also very seamless with Stare Farm process as they are a Preferred repair shop which simplified and expedited the process.

This auto body shop is fantastic! They repaired two seriously damaged areas of the fender and front right corner of my SUV and my vehicle came back looking like a brand new car. They even went above and beyond the repair job and cleaned and organized and detailed the inside of my car! Miguel Hernandez and Walter Portillo manage a great business, give very fair estimates (much better than other auto body shops in the area) and I recommend them highly.

very satisfied with the repairs to my bumper, hood and headlamp assembly. they even went out of their way to buff out unrelated scratches and detail the car.

Highly recommend Universal Auto Body & Glass!
I brought my Volkswagen Tiguan here after cutting a turn too closely against my metal garage door.
The team gave me a fair and fast quote for replacing the door, and even told me where to save money in terms of what parts weren't too badly damaged to need repair.
Brought my car in on a Monday and was told it'd be ready by that Friday - ended up picking up my car on that Wednesday!!
The team honored the quote and did fabulous work - you would never know the car had damage. On top of it they returned my car completely washed inside and out.
Hopefully I don't need more damage repairs on my car, but if I do I'll definitely come back here and I suggest you do too!

Once again, Walter and everyone at Universal went above and beyond to repair, repaint and return my car back to looking even better than brand new! A couple years of parking lot mishaps and scrapped up wheels had left my car looking a little beat up. Then the front bumper got dislodged and I came to Walter at Universal for help. They wasted no time dealing directly with my insurance and struck a great settlement. The rest is history and the proof is in results shown in the pics. My car has its mojo back! These people not only do exceptional work but they are also super friendly and totally accommodating. They take utmost care of both my car and my daughters Jeep: one of their specialties!
Highly recommended by this repeat customer.

Walter did a great job with my EV
In addition, he was able to navigate and cut through a lot of the shenanigans with the dealer for parts and also the insurance company

I would recommend him very strongly

I’m really happy and grateful for the great service that Universal auto body give me! I had a car accident and they repaired my car and now look like a new car, the had a great service in all the way, with the insurance company, car rentals, body parts and everything, you don’t have to worry about nothing. I recommend them 100% Professional, great and hardworking team!

Universal Auto Body does exceptional work! I give them an A+ for their body work on my car. Miguel, the owner, and his great office staff are professional, prompt, and courteous. Fair prices. Great place!

Very happy with the results. Good as original. I’m very picky attached to my car and search all week for a good place to remove my dents. They delivered excellent quality and the price was also very reasonable. They even gave me extra paint for touchup. I will definitely come back if I need to fix a new dent.

they did a very excellent job to repair my car.My car looked brand new again. Aside from that they clean the inside of the car. I also got my car back earlier than I expected.

I backed my truck into a telephone pole and crumpled the back quarter panel and bumper. The service and communication was outstanding! My truck came back better than when I took it in and they even detailed the engine bay. I would highly recommend universal autobody to anyone Needing repairs done. The place doesn’t look like anything special from its location but I guarantee you the quality of work is spectacular.

I went in after being hit on my driver side having so much damage done to both my driver door and my back passenger door on the left side. Walter worked with me throughout the entire process would call me with any updates I was actually really shocked bc we were expecting car parts to come in in two weeks and it got there in a matter of days. The people who work there are genuinely such good people, care about their customers, and are such hard workers I would 10 out of 10 recommend this body shop the whole experience was made so easy and stress free if I ever needed anything done again I would come right back.

They did really good work repairing a small dent and matching the paint (metallic silver) really well. All at a reasonable price and good turnaround time. I really recommend this shop!

Walter is a super helpful guy! He explained the problem with my car and solved it immediately. Seamless and fast experience. Would surely recommend!

This place is amazing. The car looked perfect when I picked it up and they even detailed the car. The turn around time was great and they kept me informed threw the whole process.

Universal repaired my car after an accident. It’s our second time using this body shop and both times they were excellent to work with. The repair jobs were flawless and thorough. They are responsive and give updates throughout the entire process. Walter made it super easy to deal with insurance (accident was not my fault so it wasn’t my insurance but then other persons that paid). The repair was done very quickly once all parts were in. Universal makes repairs easy, quick, and beautiful. I highly recommend them.

Unbelievably talented, these guys will probably end up with a car show in Netflix They left my silver metallic 16 year old Mustang looking like a brand new car. I’d like to thank Miguel and team for the job performed in my new edge. I couldn’t believe it was the same car.
Please take a look at the pictures posted on this review. worth 1000 words. They gave me the car 4 buss days as scheduled. Bring them your car for a quote, you won’t be disappointed on their prices.

Walter, Miguel. Sabrina and everyone at Universal ate sooo professional and so great to work with. They did an amazing job. And
Y vat looks completely brand new. Thank you guys sooouch for everything