Big O Tires

A HUGE thank you to Jake and Nolan for your hard and dedicated work! It is 7:30 on a Friday evening and you two were still at work fixing my daughter's car. Your professionalism and care in our concerns to ensure her car is working properly and safely is so much appreciated.

I cannot express enough our gratitude to both of you. Once she got her car back, my daughter said her car is running better now than the other company that "fixed" it.

Big O Tires corporation....please ensure these two get the recognition they deserve - no other employees at another company would stay to get the job done. I am grateful to them!!

Good people, good service. I went in because my breaks were squealing through every tap. On the phone, the front desk guy told me what it probably was and gave me a ballpark estimate. I went in, dropped it off, came back 3 hours later and now my car doesn't whine anymore. Also it cost less than his estimate.

It's been a week since I had the work done and I still have no complains. I'm going back next time I have anymore break or tire issues.

Nolan was very helpful. He replaced all rotors and brake pads on my cargo van in a few hours. He was very well informed and explained everything to me and showed me what was going on. I highly recommend this big o tires. They did an amazing job.

Kevin the District manager was in the shop when I arrived and actually took it upon himself to change my oil and replace a tire. The shop was busy but he made sure I was in and out. Couldn’t be more happier with my experience. Definitely recommend this shop to anyone. Big o tires is definitely my new go to place.

Excellent place!! I was in a jam and needed a new battery and alternator ASAP. These guys got me in and out in 3 hours on a Friday afternoon without an appointment. The manager and mechanic that worked with me are exceptional!!

I had a tire blow out today after work on 35 North and I didn't have a spare. I called this Big O location probably 30 minutes before they closed and they said as long as I was there by 5 they could help me.

Brent and Savannah saved me today and I can't thank them enough! They could have pushed me to tomorrow or something but they were heroes and found a tire and put it on the wheel for me in less than 20 minutes after I arrived.

If you need reasonably priced, fantastic service, please call these guys!

I decided to go here for tire repair as it was close to my house. It was easy to set up an appointment; you can schedule an appointment online or by phone. Everyone there was very friendly. Tire repair took around 30 minutes. They already had fair prices ($10 cheaper than the dealer), but they printed me out and applied a coupon for a FREE flat tire repair. Great customer service; would highly recommend.

I was visiting the Kansas city area and had a shredded tire. These guys got me sorted and Mr Bauerly even had the guys fix another tire with a slow leak making sure my truck was safe to drive home. Didn't even charge me for that. These guys are great. Price for new tire was reasonable too.

The gentleman that assisted me in getting my tires rotated and balanced was extremely knowledgeable, helpful, and professional. He was able to quickly assist and give me helpful and useful information for the future for maintaining my car's tire longevity. This gentleman was very personable as well. I mentioned that my spouse is active duty, and he mentioned his family's past with the military. I felt welcomed, taken care of, and I trust the service I received at this Big-O location.

My battery was dead when I got in my car this morning. Although I did not have an appointment, Mitch and Brent (I had to call 3 or 4 times to explain about the delay getting jump started) were both wonderful. They assured me they would help me whenever I got there and they did! Wonderful service and two great representatives of this company!

Started with a sidewall leak on a newer tire, plus two older tires needing repair led to needing a full set. Manager Normand and team did everything they could to get me tire credit to offset new tire prices. Ordered me a nice set of Hankooks from local warehouse and had them installed same day! Even took my best remaining tire and updated my full size spare to keep me on the road for years! Give Normand a call!

Nolan was about to close for the evening when I pulled up needing a new battery (just got a jump). He confirmed they had the right one in stock and did the quickest battery change I’ve ever seen. Great job!

Everything about this visit was perfect. The people that work there or very pleasant and helpful and kind. The wait wasn't bad for getting all my tires changed. I would recommend them anytime you need new tires, the prices make the whole experience worth it.

I took in my car after a nail punctured my tire. They fixed the tire and put it back on the car FREE OF CHARGE! Turns out there was an online coupon I didn't know of. Great manager. Will definitely recommend, will definitely return.

Great experience here. They matched a quote that I had gotten from another place. Mike is so courteous and knowledgeable (thanks, Mike). Just got my car back today and already I can feel the difference. I will come back for maintainance.

I would like to express my most sincere gratitude to Bradly McDaniel and your entire team at Big O for the customer service and positive experience I received on May 24, 2018. I am a Field Investigator for American Family Insurance. I, like most field employees with all companies, have scheduled appointments throughout my day. On this particular day, I happened to experience a low tire on my company vehicle. Around noon, I stopped at a Casey’s and found the tire half flat. When I re-inflated the tire, I could hear the air leaking out. I knew my tire would be flat by the time I finished my next appointment and I would most likely also miss the next appointment following that. I searched my phone for the nearest tire business and found Big O at 8400 Nieman Rd in Lenexa. When I arrived I was greeted by Bradley and I asked if they could repair my tire in time for me to attend my 1pm appointment, and he assured that was possible. Not only did he and the technician, whom I unfortunately did not get the name of, complete the repair timely as promised, but I was also not charged for the repair. Although the free flat repair was not necessary, I so greatly appreciated the entire experience. So much so, I even shared it with the persons I met with and had contact with the remainder of the day and continue to do so presently. I am humbled by the customer service I received so much that it has become a pay it forward moment for me as an example of how we all in the service industry should treat our customers. I thank you all.

Sincerely, Ken Blaker

The guys at this Big O were great! I blew out a tire the Friday on labor day weekend and i had plans to head out of town. They were so helpful and kept me informed with the status of my car. When i returned on Monday my car was ready and waiting for me.

They have a new manager that is interested in getting your car fixed correctly, and for the right price. The last manager at this location ($ Months ago) gouge me for a set of brake rotors I did not need. He claimed there was metal on metal. I looked at the rotors AFTER they were replaced, and lo and behold, they were within specs.
The new manager, and his new assistant actually got my car fixed, (Wobbly front end during braking) that had just started. They added wheel weights, and balanced the tires, and changed the oil, all within an hour. SO yes, I would definitely recommend them

Great customer service, great timing. I called a few places to get a new tire because a nail was stuck in my tire. Everyone turned me down and told me to come in the next day. Nicholas Kotschwar got me in and out within 20 minutes! Very satisfied

I was in from out of town and needed my battery replaced.
The staff was super helpful to insure I was quoted an accurate price on the phone before coming to the store.
It ended up the final cast was about $20 less than the quote. I found that experience to make that location very credible.
I was in and out in 30 mins with a very friendly staff to support the service.