Huffmaster Insurance Agency

I have been a customer of Huffmaster Insurance for home and auto insurance for many years and have found them to be a solid company. The staff is helpful, friendly and honest when I have a concern and I feel very comfortable working with them.

We recently updated to a new insurance provider thru Huffmaster Insurance Agency. Approximately 6 weeks in, we sustained a power surge from a lightning strike, which in itself is scary enough. This caused burn marks on the window and burn marks on the weather head. The plaster in one section near the window was blown 10 ft across the room, the nails in the sheetrock lifted a half inch out of the wall. It blew the switch out of the surge protector and fried our TV, modem, router, computer and garage opener. They contacted the adjuster who came out, inspected the damage and filed a claim for us. Very soon afterwards, we received a check minus the deductible to get all the damage repaired.
A week or two after cashing the insurance check, I tried to use my six needle embroidery machine (which I had flipped the power on while the adjuster was here, and the lights came on, so I assumed it was fine) but when I attempted to actually sew with it, it came up with an error message indicating a power surge. I sent a message to the adjuster to let him know and sent a copy of the error message. I took the machine to the authorized brother dealer in Springfield,and they had to replace the main control boards, a fairly expensive repair. We sent the invoice for that repair to Karen and within just a few days had a check covering the repairs. I am so impressed with both my agent, Karen and the agency, Huffmaster and the way they took care of us during this stressful event. I would recommend them to anyone looking for an insurance company with personal service.
E. Frey

They have provided very good customer service over the years for me and my family! Their staff works very hard to seek and provide the best insurance coverage at affordable rates for their clients. My questions are answered promptly and professionally! Huffmaster Insurance Agency is an asset to our community!!

We have been with Huffmaster for years and have always been very satisfied with the service. We have come to think of Gail and Karen as friends. Does not matter if it is auto or homeowners, Karen is ALWAYS willing to answer a question or adjust my policies at a moments notice. COVID has changed the way most of us perform our duties but they are still doing a great job of serving the community.

I chose Huffmaster insurance in monett,
Not only because they have the best rates in town but also because they have friendly stuff
Specially my agent Karen every time I have questions about my policy I get a quick responds from her she’s been a wonderful agent for many years!!

Was having a hard time finding and filling out insurance for myself. They made it easy and stress free with just a couple of questions over the phone. Didn’t have to leave the comfort of my home. Very thankful for them.

Excellent customer service and product offerings. Karen & Kevin are wonderful to work with!

Karen is great at her job ! She is so nice no matter what time you need something she is always there for her customers . Karen you are the BEST!

Huffmasters Insurance is a professional independent agency that provides great customers service! They have several carriers to ensure you get the right company at the right price!

I LOVE working with Karen!! She takes care of everything promptly! Happy to be with Huffmaster Insurance!!!!

Everyone is very professional and helpful. They always make sure that I get everything I need taken care of quickly and make sure it is the best insurance for my needs.

Very friendly. Did a great job of setting up my ACA healthcare! And it didn't cost me a thing!

Very professional and knowledgeable agency with great insurance companies to offer excellent insurance prices! Friendly staff that care.

Great service, nice prices for insurance! Great job Karen!

Good insurance company to be with has a variety of services they offer at a great price good customer service!!!

Great company and great prices, our agent Karen is so helpful!!

Great company friendly customer service always finding the right product for our needs.

We have had great personal service with them. Just like family !

Karen is awesome to work with! She is very very helpful!

Very professional. Quick response and follow up.