Firestone Complete Auto Care

I didn't have an appointment, but they worked me in. I needed to be at work at a certain time and couldn't leave my car there. They got me in and out in reasonable time. The service was great and the staff were very nice and helpful.

Brakes went out on my truck. They were able to get me in that day. Fast service. Good communication.

I was able to get exactly what I wanted without any hassle. The sales rep did try to sell me on a couple of other features, but there was no pressure. I hate going to tire stores where they try to pressure and scare people into purchasing extra features and services that they many not need!

I like their adherence to scheduled times. Their lifetime tire alignment has already paid for itself after my second visit. I couldn't be happier!

Had an issue with my vehicle's under carriage. Bill and Amy were so professional and quick. they resolved the issue within minutes. Great job! Very nice and accommodating, even with my tricky schedule. Would absolutely recommend!!! Happy customer here :)

Rolled in close to closing time. Amy and the crew repaired my flat in no time at all. Above and beyond. 5☆

They were awesome! Even though their schedule was tight, they worked me in & had me on my way within a few hours of my initial call! Price was fair, service professional & courteous!!! They saved my day & I highly recommend them to others!!!

I have been bringing my vehicles to this specific Firestone for over 10 years. They’re my go to shop for oil changes and tires. Although they offer plenty of other service, as well. Highly recommend.

I had never been to this place and here lately I have only had Sundays off to spare so I scheduled an appointment on a Sunday to have a wheel alignment done. My appointment was at 11 and I did get there a little early. There was already 3 people there ahead of me and it did make me a little worried but I was only there for a little over an hour. Not only were they quick on the service they provided me with specific details and recommended a few things which was great. They were very friendly and even filled up my fluids and aired up my spare tired without even asking. I will definitely be going here more often. Plus what they charged was actually cheaper than what it had online.

Mike went above and beyond and got me in and even stayed after hours to fix my tire

I went back to this store for a tire rotation and balance check. Good service though really don't have any capacity for walk in work. Hours of operation are such that if you work until later in the day, you have few choices to schedule up and wait... you would be forced to leave the vehicle the night before and pickup after work. While this goes to show they are popular, it also means that new customers with urgent work/ service needs are going to be hard pressed to get things taken care of here.

Update - had a tier get punctured and it was late in the afternoon. I got my spare out and installed on my van and was able to make my way over to their store 1 hour prior to closing. They went above and beyond in accepting the challenge of inspecting the flat and patching it prior to official close. Awesome customer service!

Firestone is definitely a good place to take your car to.
I went just to have my tires balanced because I thought that was why my car was bouncing, but it turns out I actually had a busted belt in one of my tires.
So they got me a new tire, rotated and balanced the others, then checked all the codes on my car, cleared them, gave me an idea of what I needed to replace on my car still, gave me an estimate for an alignment and a full diagnostic test.
And the price wasn't bad either.
I'm very satisfied with the service that I received there today.
Even though I showed up 15 minutes before they closed, they were still very good to me and took care of what needed to be taken care of.

We had a tire blowout on our travel trailer while on a road trip and wanted to get a replacement for our spare tire. Not only were the folks at Firestone open on a Sunday, but they got us back on the road with confidence in under an hour, saving the vacation we had spent months planning. I'm forever grateful for the speed and quality of the service here.

I've been going here for a few years now, and Everytime they are great. Just went in for an oil change and tire rotation, my tires were losing some air. The guy took every tire off every wheel and cleaned them up before putting them back on, you don't see that kind of care at many places. Thanks guys!

Steve, Eric & the mechanics at this shop are fantastic. They keep you informed of the progress of the work & complete the job as quickly as possible. I really like that they don't talk down to me since I am a female bringing my car in. Other places I have gone to do. Firestone on Wabash has been my go to place for all issues & maintenance for the last 5 years.

Customer service is second to none. The radio I like this business, is because they seem to be in all cities. If I have a warranty issue, they are able to help my family and I will on the road. Also, they have a no interest card for six months if the repairs are going to be extensive. I enjoy the convenience while traveling. Great operation.

When another shop in town had a 2-3 hour wait just to plug a tire, the guys at Firestone had me in and out in under 35 minutes. The customer service was also extraordinary. I have the worst of luck with tires and have been a long-standing customer at another service shop, but I will definitely be back to the Firestone in Terre Haute for my next tire mishap.

I noticed a screw in my front tire. I had never stopped at Firestone on Wabash Ave, but knew I didn't want to remove the screw. They removed the screw and informed me that it had not gone deep enough to cause a problem. They rotated my tires from front to back and charged me 20$ plus tax. Very clean, very quick, and very honest. This will be the new tire dealer for me and my family.

My lever was broken. They were able to research the exact problem and give me an exact price. Very friendly and helpful. Now I have a beautiful new lever that works better than the first time I bought the car. Recommend this place!

Needed a tire replaced after a blow out on a Sunday. They took care of us and we were headed back with a new tire in less than ten minutes. Great service!