Ace Hardware

This is a great store. Someone is usually offering to help you right away. Several areas of this store are worth noting because I think they excel. One is their paint department, which was recently expanded into the neighboring building. Another is the grilling/smoking section, which has a great variety and selection. Third is the hardware area. If you need something specific or unusual, their Hillman line is pretty extensive.
I try to shop local as much as possible and I definitely recommend this Ace store.

I like the service always someone available to help. I get discount offers each month an occasionally a appreciation gift which offsets the slightly higher prices they need to pay for the helpful employees. It’s my “go to” place.

Love this store if I need help I get it. Friendly staff

The majority, if not all, of the staff at this Ace are friendly, helpful, and fast at finding what you need. The store is always kept very clean and is never under-staffed. It shows great volume that the owners respond to reviews, even negative ones, in positive, friendly manners and try to correct any mis-doings in a professional manner. The owners have always been very active with the Monticello community and it's great to have family-owned businesses/franchises around our town.

The employees are always very helpful and polite.

I would just like to say that Ace Hardware Monticello went above and beyond to get my product. When I placed the order, because it wasn’t at the store, never could I have imagined the level of customer service that received. Brad was a huge help. Always keeping me informed On the progress of my order. And actually going to pick it up when it came in. Ace truly is the place. And Monticello Ace Hardware is where I have always gone and will continue to go for all my hardware needs. Thank you Brad as well as the entire staff for your kind and courteous service.

Great staff. I didn't have to look for a thing. They asked what I needed and escorted me to the items. The store owner even took the shopping cart back when I finished loading my car.

I had the best experience here with customer service. Darren went above and beyond and let me tell you it was the best service I have ever received in a hardware store. Definitely will be returning in the future!

It's the helpful place ! Always good customer service.

I'm so Blessed every time I go here. Everyone is so helpful and I'm always surrounded by kind, caring, and supportive Ace Hardware employees, but I honestly see my community first. God Bless you all!!!

I Love this store. Have a great variety of things I need and fun gifts, also. It's where I buy my flowers and paint. I especially appreciate all the helpful employees.

Always helpful and I'm so glad they are here in Monticello.

A great place with great people,. Always ready to help, just bought my first wood pellet grill (traeger) and they delivered it to my home and set it up for free..what more can you ask for

Nice little place and they always have what I need.... I looked all over the place and even went to a plumbing supply 4 and older drain for a double stainless steel sink everyone's like you have to change the sink out then I went to Ace they had the parts

A great place to get what you need for your project....

All employees very friendly and helpful, always have what I am looking for.

Excellent, knowledgeable employees, friendly, happy, always a help !!

Super hepful people, nice store!

A very nice small town Ace. Staff helpful. I do business with them a lot through my employer and they always go above and beyond to make things right!

Friendly staff, everyone is always willing to help