Philippine Rent a Car

I rented a car between the 10th of October and the 4th of November 2023 to travel up to Zambales. Including a great deal of touristic mileage during the period. I found their client take on procedures to be very exacting and included the requirement for me to send photocopies of my passport, driving licence and credit card. Being based in the UK, this gave me some comfort to know that they operate a professional organisation and that I was not likely to have any difficulty when I arrived to pick up the. As expected, a pre authorisation transaction for 15,000 PHP was made to my credit card when I picked up the vehicle. It did take almost a month for this to be cleared but it didn't bother me as it was a pre-authorization rather than an actual charge and didn't incur the 7% convenience charge. They don't use a traditional diagram of the car with damage marked, but instead take detailed photos of every part of the vehicle. I was sent a link the following day to these photos. The same procedure is used when dropping off the vehicle where the car is completely rephotographed with the renters driving licence in the picture to prove that it is the genuine return photographs. I'm sure you will know that they are extremely good value for money. If you are reading this review and I would like to add that I was extremely pleased with the vehicle I was supplied which was a wonderfully cheerful, bright yellow colour and extremely economical to drive. There is a sticker visibly attached to the dashboard to say that customers returning cars without having them washed first will be charged 1500 PHP. So I made sure I invested 150 to get a great job done cleaning the car at a local service centre. I will definitely be returning here to rent a car when I come back for a month in march 2024.

They rented us a great car (Vios) with no issues at all. Mr. David explained the terms and conditions very well, especially the deposit which many seem to be confused. Price was also reasonable. Will rent again. 10/10.

Al and his crew are nice and easy to deal with. Car I got is in very good condition. Their rates are way lower than big name car rental companies. I highly recommend Philippine Rent A Car car rental company to anyone looking for a rental while in Manila. Thanks Al and crew.

When visiting the Philippines, Philippine Rent a Car is my go to company to get my self-drive cars. Very professional and everything is well prepared even before landing in Manila. Seamless service from getting the car until the time it was picked up from our location in Bulacan. More success to your business.

The best local car rental in the country. Now present in 5 different locations.

This organization is well-run and professionally managed. Terms & Conditions are clearly spelled out before booking is finalized. There are no surprises. Car and driver arrived on time. The day came and went, and we were able to accomplish everything that we set out to do for 9-hour rental period. I highly recommend this rental car company. My next rental will surely be with them again.

Great guy - really on top of things and decent. Definitely would recommend as the prices are also much better than the airport con men pretending to work for international brands!

I recently rented a car for 1 month and I am very pleased with the service. Very competitive price and the vehicle was delivered very clean and presentable. The staff are very kind and accommodating. This rental company is very honest and thrustworthy. This is my 2nd time with them. Last one was 4 years ago. I would highly recommend Philippine Rent A Car. Excellent service Philippine Rent A Car.

The best of the best service.👍👍👍👍👍

Excellent service and quality of cars.

LEGIT..... what you book, what you get!!!

Wir haben einen Toyota Innova für zwei Wochen gemietet und sind damit nach Pangasinan & Baguio unterwegs gewesen. Das Auto ist in einem perfekten Zustand, gut gewartet. -
Schon das Reservationsprozedere aus dem Ausland funktionierte einwandfrei. Bei der Übergabe zeigte Sir James höchste Professionalität. Er nahm sich Zeit und fotografierte das ganze Auto und besprach mit uns alles ab. Wir erhielten innerhalb einer Stunde sämtliche Abmachungen per E-Mail: Klarheit wird hier gross geschrieben! Auch bei der Rückgabe war durch das klare Vorgehen, mit Fotos von allen Seiten erstellen, super einfach & professionell.
Gerne mieten wir bei der nächsten Philippinenreise wieder ein Auto bei Philippine Rent a Car, weil alles glatt lief & der Preis günstig ist. -
Als Ausländer muss man sich nur überlegen, ob man in Manila wirklich das Auto selbst steuern möchte... Das hat aber mit dem Vermieter nichts zu tun.

Easy to book....Jake assistance is very good and explains everything about the agreement..
I will be renting again on next vacation...
Thanks guys...

Honest review coming from an experience renter.
I called Philippine Rent a Car on 11/16/2023 to enquire about their car rental company. I ended up renting a car from them on 11/16-11/18/2023. They charge a rate of approximately 2,050 pesos a day for a Vios Automatic. I will provide my straight forward review under the pros and cons.
Pros:
-It's a legit big car rental company with many different branches.
-I talk to Ronaldo(worker) on the phone. He was a nice man and easy to talk with. He assured me that they have the car(Vios) available on the lot and made sure the car is clean and ready.
-Before I left the lot I made sure to take pictures and video of the car for my own protection. Ronaldo assured me that they are not picky with minor small scratches. I still pointed out to him the scratches, dings, and dent that I notice. He was ok with that.

Cons: This company charges on the actual dates not on actual 24 hours day. So for the dates above. They charge a total of 3 days.
-The Insurance coverage suppose to be included on the daily rate not sure why they still charge you for minor damages.
-Allowance of 150 kilometers a day for free after that it's 6 pesos per kilometer.
-Deposits are very steep 15,000 pesos on hold to your credit card.
-Make sure to return the vehicle clean in and out or they will charge you. And I made sure to get it washed or else they will charge you 1,500 pesos to clean it.
-I returned the vehicle on 11/18. I was told the car looks good except for some scratch on the front left wheel hubcap and also I exceeded the mileage allowance. I offered to pay for it on the spot. The guy that received the vehicle told me I can only pay for the exceeded mileage on the spot and not for the wheel hubcap scratch. So I paid on the exceeded mileage.
-11 days later I received an email from Al Jepe. Included are my liabilities. One scratch hubcap 2,000 pesos. Toll road: 1,150.50.
-These are plastic hubcap clip ons. I shop around and you can get one for 300-500 pesos each. You can get a brand new 4 piece set for 1,500 pesos online.
-I ask a question to Al Jepe why so much and I also requested for the quote of the repair. I told him that one of the hubcap is scratch not broken. I was told by him that he will send it but never received it that day.
-12/3 I emailed him back about the receipt and received no respond.
-12/18 Al Jepe sent me an email for the receipt of 3,150.50 charges on my card. I told him where is the repair quote that you promised you will provide. Why did you charge me already without providing a quote for the repair.
- He provided a receipt later on from Toyota Otis for 4,992 pesos for one hubcap. More than what originally quoted at the beginning. Not a repair quote but for a brand new hubcap.

Overall: Just take a look at the picture of the scratch and tell me if this is warranted 2000 pesos repair or a replacement for 5000 pesos. This is so unsatisfactory. I am very disappointed since I plan to return and rent again. Due to the bad experience I received I am not going to rent from this company again. If they are willing to charge you this much for one scratch wheel hubcap which is only a clip on. I can only imagine what they will charge you for a scratch door, scratch headlight, scratch bumper.

It seems what has happened to many other reviewers also happened to me.

I'm extremely upset with Philippine Rent a Car. They charged me $357.97 USD as a security deposit and then hit me with another $359.91 USD for a tiny mark on the car, a mark that could've easily been buffed out for free. And they didn’t send an invoice of the charges (which were crazy!! It does not take 5 days to fix a small mark that needs to be buffed out) In total, I paid $717.88 USD for something negligible. This is unfair and feels like a complete rip-off. Beware of their charges and consider other options before renting here.