University of Santo Tomas Hospital

An animal-friendly nook both for tigers and cats...peaceful coexistence!

UST HOSPITAL IS FILLED WITH SCAMMERS DRESSED LIKE DOCTORS.
BEWARE OF DRA. GRACE MACAPAGAL. BETTER YET, GO TO ANOTHER HOSPITAL.

IN UST hospital it takes 24hours to get results of swab test. While waiting for swab test results, they charge 3-4k for first 4 hours. 500 per hour for succeeding hours while u wait in d ER area. Scam? Yes.
In a provioncial hospital, it takes 1 hour to get results of swab test. Exact same swab test.
UST says they outsource d swab test.
A huge hospital like UST could not set up its own covid testing facility and they have to wait for results to be delivered.

Wat happen to emailing results.

There is a doctor there ( Dra. Inoncillo, psychiatry) who is afraid to talk to relatives of patient. While ur talking to her she slowly steps away from u. Kinda funny and not funny considering the ridiculous amount of money you pay to the hospotal.

She shows lack of patience in answering questions of people worried about d patient.

Dear Doctors, its ur duty to explain to us and the patient d kind of treatment patient is about to receive, wat kind of treatment/ medication and why.

Not only bcoz ur paid to do so but bcoz its ur duty.

There is also another doctor, Dra. Jocelyn Bautista, psychiatry, that when u consult with her , she keeps interrupting u while u talk and u can't get a word in. U wait in d lobby for some hours, she sees u for 5 mins, she charges 4k and u can't even get a word in.

And her secretary is part of the scam. She wont answer any questions over d phone. U have to book an appointment for 1 question.
And then wen u arrive and already booked, u ask a question and then d answer is negative and not.allowed. wud have been more beneficial if it was answered over d phone wen it was wat ur asking in d first place.

However, not all doctors are d same..some are very good. I will share later.

Don't come during rush hour it's to traffic and difficult to get parking

This is an appreciation post dedicated to my Neurosurgeon Dr. JOSEPH ERROLL V. NAVARRO , MD, DPNS- NEUROSURGEON He is the man behind my successful brain surgery.

I just want to extend my heartfelt thank you to my neurosurgeon . You are one of a kind. I am so grateful I found you and as a patient I am so proud of you Doc.

I just want you to know that I'm so lucky to have met you. In behalf of my family & friends, we would like to extend our sincere & heartfelt THANKYOU for the successful brain tumor surgery. Having you at the USTH is a privilege. Filipino people deserve to have good doctors. I salute you for being there Doc. You are an expert in the field of medicine. Keep up the good works doc.

I went around the premises several times. Outstandingly, very clean and peaceful. The people are very nice and friendly, staff, visitors, and patients alike.

The places in the hospital are marked and the offices are strategically located. The Emergency Ward is very near the main entrance The accounting sections, billing, and Philhealth are very nearly located in the second floor. the Chapel, too, is in the second floor. The records section is in the third floor.

The floors are very accessible using the elevators and the stairs.

My 86-year old Mom had her cataract surgery with one of the best eye surgeons in the country, Dr. Javate. She received her clearances from her cardiologist, endocrinologist, and other specialists before going through her operation. She's healthy at her age, but needed the clearance to comply with hospital protocol. She went in for her left eye first, then her right eye the next day. I was very anxious, because I was monitoring everything from L.A. The surgery was successful and there was very little downtime. My Mom just stayed in her nice hospital room and was discharged the day after. Thank you to my nephew, Dr. Patrick Ruel Chavez, for being with my Mom inside the O.R. His presence made a huge difference in my Mom's quick recovery. Thanks to the doctors, nurses and hospital staff who made the whole hospital stay very nice and comfortable. It's wonderful to have a hospital like UST, which is at par with our hospitals here in the United States, 💜💚💛 Our family just feel so blessed!

They strictly follow the health protocols imposed by the government. They also offer medical and consultation services. I think they also have the most of medical needs needed by a patient in a hospital. You just really need to be early for on your scheduled appointment because there might be long waiting lines if you don't. 😊

All medical staffs are very professional, polite and courteous! They deserved more than 5 stars! Thank you for providing an exemplary service to us, either rich and poor.

With regard to your medical needs and health care facilities, the hospital will be most valuable place. It's a tertiary hospital .

FACEMASK required at all time at the premises and a long line before entering the hospital 🏥

Professional and caring staff, highly skilled doctors you can trust.

ack

Ample parking , green plants everywhere, great services, wide driveways and hall ways

Highly recommended

one of the vintage place....
Historical place too....

Accomodating staff ang generous Dr.

They provide Good quality health services

Helpfull

1st rate experience.

Very responsive staff.