St. Luke's Medical Center - Global City

Felt like we were in a Hotel than a Hospital because of how clean the building is and the staff were very courteous, friendly and accomodating.
Even though we went there for a walk in accommodation, the service was fast.
Parking was a bit confusing though, so glad there were signs in every corner that guided us to B4.

I'm surprised Google is asking me to make a food review on a hospital.... The food for patients is healthy tasty and sanitary because it's transported warm wrapped in saran wrap to minimize contamination. It comes with soup, protein, vegetables, juice and since this is the Philippines, rice. I'm not impressed with how the rice is cooked, packed in a ball and pasty, but people like it that way. They have a coffee version of a tea bag which is a tasty mild roast Arabica. This is enjoyable. They also have good food outlets like Starbucks, Via Mare and Bizu in the building. I'll review these separately.
The facilities are first class and the hospital is cleaner than Makati Medical or Medical City. As always elevators are congested during busy hours and for security reasons they restrict using the stairs.
They have first class medical equipment comparable with what you find in US and Canada. The nurses are much friendlier. However the facilities could use maintenance. The showers leak into the bathroom area because they don't seal with silicone gel. Some of the outlets are loose because the screws and mounts are worn out.
The best thing is they are run by the Anglican church so they're not mercenary in trying to get you to take expensive unnecessary tests or charge you every move you make and charge you for excessive supplies like other facilities. I was pleasantly surprised that they refunded unused medicine and supplies. Other hospitals try to sell you excessive overpriced medical supplies. Also even if they make a profit on you, it will be used for charity medical care.
They have social uplifting enterprises helping Benguet farmers and weavers who make slippers for patients..

The hospital itself is organized and beautiful, the nurses and staff are nice and attentive to my inquiries. While waiting the hospital offers snacks and drinks like water, coffee, and some juices. Place is clean
The toilets are clean everything is good.
You can't say bad about St. Lukes of course except for the price LOL😅. St. Lukes no.1

So, I decided to review 2 JCI private hospitals as I have multiple visits to both facilities in the last 7months. SLMC is way ahead! Everyone is very caring and professional. You get what you paid for, excellent service!

Visited family confined there and I’m grateful they have big parking to begin with. But expensive, p105 for almost 4 hours.

Also, their parking a labyrinth so take a picture of where you parked so you can find your vehicle faster later on.

The presence of their staff is good - you can look around and there’s someone you can ask for directions and the guard and janitor actually know where to point you - I didn’t get any of that “hindi ko po alam e.”

We got to see the doctors clinics at the 10th floor at the Medical Arts Building and and also private rooms at the South Wing. I like that their floors are properly labeled to help one find their way. At the ground floor you will find BDO, Security Bank, Mary Grace, Via Mare, Starbucks and another restaurant whose name I forgot. Also, there’s plenty of restrooms and many elevators. When we went there, it was later afternoon so it wasn’t crowded. No wait time time for elevators.

I noticed they have a ramp to the ER, and fronting the ER is S&R. A n the other side, I think the side facing 32nd street is a Mercury Drug Store.

It’s a pleasant place in as far as visiting. I don’t know what it’s like as a patient and would rather not, thank you very much 😄

Very fancy hospital for a check-up. Nonetheless, this hospital gives you a clear direction and path on where to go, and each room has a big and clear signage on what department they are from which is a big help for aged men/women. Hallways are spacious as well which gives way for those on wheelchairs and pregnant women. ATMs are available inside, and restaurants like via mare, starbucks, etc.

Grateful for their service when my brother got transferred from an inadequate hospital in Parañaque last 2021 and since my accident last Jul 12, 2023. I’m still going back for my PT, etc. Keep up the good work and may you continue to help more patients 🙏🏻

accomodating staff, good place, very reliable doctors, clean and rooms. a lot of waiting areas.

I can't say anything but they're really is the standard, yes it's pricey but it's indeed worth the price. You get what you pay for, or I should rather say beyond your expectations. Grabe ung mga employees dito from registration staff nurse doctors lahat sila maasikaso and ang bilis kumilos ung urgency nadin talaga.

GREAT Hospital. Systematic from parking, security, Elevator, etc. Everything looks so clean and hygienic. The Atmosphere is peaceful and very relaxing. There are ATM machines available, Restaurants, coffee shops, etc. And for you to avail charges from your medical cards and even about your Philhealth, it's easy because they are there.
But consultation there is expensive for me personally...it was just a simple talk with the Doctor maybe around 5mins or less only, i already needed to pay 800 pesos.✌😁 It was just okay, anyway it's St. Luke's.✌

St. Luke's Global City is one of the best hospitals I've visited in the Philippines. I went here to see my Opthalmologist as I had some issues with my eyes, heads up that waiting could be frustrating to some patients but mind you it's worth it as doctors care is as equal as to other patients making sure that each patient gets the best care that everyone deserves. A thorough assessment was initially conducted for both my eyes and was happy about it. Upon finding that Femtolasik could be a long term solution for my eyes, Dr. Duran was able to endorsed me to Vision Laser Center even though she out of the country at that time. I was able to finished my Refractive Screening even though I arrived a little late. Staff in this eye Institute was very courteous and responsive to my needs. I'm also delighted that they are always smiling whenever they coordinate with patients making the waiting game or any eye procedures a little lighter. They use the latest technology "Visu Max System" for their LASIK. I'm on the process of making this important decision. In any way, St. Luke's Global City is highly recommended for the best medical care and latest technology in the medical field.

The concierge was super helpful in finding specialists for cardiothoracic surgery and pulmonology to conduct follow-ups from a surgery I had in Cebu.

Getting X-rays done was also incredibly easy and efficient. The wait times weren’t even very long. Medical records are available online through a portal and radiology results were posted in less than 24 hours. The X-rays themselves, however, are only available in CD (who has a CD drive anymore?!) which you can get if you go back and request the results.

Appointments with the specialists in the Medical Arts building wasn’t as efficient and wait times would be over an hour, one time as long as 4; but in the States, seeing a specialist would be a lot more hassle, often requiring referrals from primary care physicians first. With the hospital’s EMR system, the specialists had access to my X-rays and could view them easily. They (Drs. Marvin Martinez, cardiothoracic surgery, and Richmond Gregorio, pulmonology) were also really kind and friendly, despite the long queues of patients and several times Dr. Martinez coming straight out of surgery or being stuck in traffic coming in his other clinic in Quezon City.

St. Luke's BGC is one of the best (if not the best) hospitals in the country. This is also my go-to hospital for anything "sickness" related for me or my family for years now. The ER is fully equipped and they have residents on-call for most of the clinical departments (even Surgery). Waiting time in the ER can be improved though.

The Wellness Clinic was also very nice and efficient. Results can be seen and downloaded in just a few hours. The added healthy buffet was also a plus.

Specialists and doctors are also the best here. Go to our trusted ones: Dr. Patricia Maningat for Endocrinology, Dr. Perla Duran for Opthalmology, and Dr. Ai Gamboa for Orthopedics.

Parking spaces are also ample and there are restaurants like Mary Grace, Bizu, Via Mare, and Starbucks. The Medical Arts Building and Doctors' Clinics also smells nice.

Rating my personal experience at St Lukes BGC Tan Eng Gee Eye Institute under the personal care of Dr Irwin Cua a 5 out of 5! Had my lasik surgery done with them and as a doctor myself, I highly recommend the entire professionalism of staff and the utmost skill & care provided to their patient.

The lasik surgery was less than 30 minutes - painless and efficient. Dr. Cua is heavily skilled and experienced on this procedure. If you are seeking to improve quality of life— better eye sight, better function— then please do consider your lasik surgery at this institute.

A side from my medical condition my experience at the St Luke has been great.
The doctors knowledgeable, the staff kind and respectful, the place clean and the food was good.
Thank you.

From the second I came through the door. Cleanliness, friendliness, helpfulness and organized fashion. Something not used to here in the Philippines. I am blow away by the quality of care. Better than some places in the USA. A+++
Dr. Michael Lucy and nurse Zelai amazing

Love the services offered by the hospital.
Parking is now computerized, but still with attendant. Very clean facilities!😊

St Luke's BGC is the 11th spot of 25 best or beautiful hospitals in the world

The wellness center here is probably one of the fanciest medical place I've been to (and I stayed in Europe for 5 years so that's saying something). A bit costly though but worth it

Had to visit this hospital at 3a 1/1/23, 1 day after arriving from US. Very professional staff and surprisingly empty during my early morning visit.