Bemmel en Kroon Witgoed

Goede en snelle service, Komen na wat beloofd is.

Wasdrogertje halen.

Prima apparatuur.
Fijn geholpen bij het magazijn

Fridge

This was the worst customer service experience I've had in the Netherlands. I bought a built-in fridge to replace my old one, which had broken down. While delivery was prompt at two days, the company that came to install it didn't complete the job, leaving the fridge without installing the door to the cabinet and explaining why - they didn’t speak English. I contacted customer service to have this resolved - they proposed another fridge with the same system door-to-door and the same model as the original one. However, when I called to order the new fridge and manage the return of the old one, they informed me that it would not fit. When I asked how this was possible, as it was the same model I had before, they couldn't provide an explanation. I spent hours calling them back and forth and attempting to find a solution, but to no avail. They promised to get back to me, but never did. They didn't seem interested in solving the issue, and couldn't even answer a simple question about why the company installing it brought it and left it, knowing that it couldn't be placed as intended and paid for. After several days of calls and emails, I decided to return the fridge and chose a company that was more responsive and provided better service. I advise against purchasing from them if it involves built-in furniture.