Hertz Car Rental - Johor Bahru Downtown HLE

The office was very easy to find. The staff were friendly and efficient. They even gave us a free upgrade. The car was clean and well maintained.
Moreover, we accidentally left behind our Touch n Go card in the car at return and they kept it for us for a few days till we could pick it up. Highly recommended!

Went there to book a Hyundai Kona for Jan 2023. Even though, not able to book the car due to promotion ends on 31st Dec 2022, but the service provided by the staff exceptional and commendable. Very friendly staff’s.

Sound out to Kousalya and Taufiq for the good service and help rendered. They helped us to source for a car in the last minute even though they were fully booked. Very very nice people. I'm glad to meet them.

Really good service provided by their staff - Rashid! His attention to detail and detailed explanations of the rental process is much appreciated 👍

The staff is helpful. Their cars are well maintained. They upgrade cars if they do not have the booked model. They do not over charge.

We walked in on a Saturday morning without a booking. Staff was extremely helpful in squeezing us in.

Excellent customer service

Rented a car in this Hertz Car Rental, and the quality of the car is ok, but the handling speed can be improved.
Come here walk-in, and lucky still can get a car. The car is not new and already used for over 25000km. No complain on the car, as the air condition is strong, windshield is clean, not much damage when pick up the car.
When return the car, you need to part it in the parking of the same building, and they didn't check the car when you return the car

Helpful,car condition good

Fast and good service. Rented a Honda city but they didn't have the car, so they gave me a free upgrade to a Hyundai Tucson

렌트 약속한 시간에 도착했는데 예약시 문제가있었다면서 1시간 기다렸음..스타렉스대여했는데 새차로 줌 깨끗하고 전혀 냄새 없었음..

[9/29 09:17] Hertz Malaysia: Cancellation Policy

All paid bookings cannot be cancelled and payment made are non-refundable.

Notice that do not make same mistake as me. And perhaps that reason why Hertz broken.

Rented a car and on our official receipt it says to return at 7pm. Was there at 6:05pm on a Saturday. No one is there, no car return instructions, no one reply to our queries..nothing. wow. Beware guys.

I didn't see any car rental, is just a parking lot.