OCBC Bank Johor Bahru

Sharing my experience: Initially I’ve a bit hesitated to visit OCBC branch because of the bad google review for another branch located at Taman Molek (that is the nearest branch with my home actually)
I’ve changed my mind and went to OCBC branch located at JB town instead because the online reviews here is seems better in term of customer service. Ms. Eileen assisted me throughout the process to open saving account patiently and politely. She is friendly, humble and down to earth with customer which makes me feel welcoming. She went through with me step by step with detailed explanation. The process was so smooth and cool! She didn’t rush me for anything and completed the whole process in a less than 30 minutes. I’ve made another request with her regarding credit card application which she introduced her colleagues, Ms Hui Lin after that for further assistance . She is also friendly, polite and patience with customers. Both of them make the whole experience worth and super cool. I love the customer service here at this branch. Thank you Ms. Eileen and Hui Lin, both of them deserve to be appreciated.

For opening business account, i highly recommend Ms Joyce Chin. I had wonderful experience with her since day one. She assisted warmly even on her off days and after work hours. Always gentle and friendly when talking to her. Very impressed with such amazing working attitude !!

Very good service from ms Eileen Wan Yee Long. Very helpful and we keep asking abt the issue that we not sure she explain in very happily to us. 👍

I would like to give super thanks to Ms Lauren Ng Yih Rou .Thumbs up for her efficiency and friendly service.She help me to sort out my account and went to extra miles to see that all is done.

Situated at town area. Nice and convenient.

OCBC BANK near hong leong bank. ATM available.

客服挺好的 只是做东西有一点死板 我有一个文件想用他们电脑印出来 说不可以 只能回家再发过去 总体感觉很不错

Tempat parking ada di metro parking sebelah bank.jangan parking tepi jalan pulak nanti jalan jem

Professional customer service by Ms. Eileen Wan Yee Leng to resolve my issues. Good solution and advice offered. A nice encounter with a smiley officer. The lack of 5 star is due to long wait at banking counter to collect cashiers order and cash. No one was around but took nearly an hour for cashier to serve me.

No parking space nearby, prefer online banking..

One of the oldest bank in johor bahru

oldest bank in jb

Hard to find parking