Sunway Hotel Seberang Jaya

Enjoyed my stay here at this hotel! Super convenient for those, like me whose family member was an impatient in the Sunway Medical Centre next door!

I heard from my Dad that this hotel has been established years back, and still well maintained.

The room was clean and spacious, the bed and pillows were comfortable. Except for the smell of smoke as you stepped out of lift walking towards the room. Other than this, all were good.

Staff were very friendly and helpful, guided me patiently to check-in myself at the portal. Will definitely stay here again in future.

The room was big & newly renovated. Clean and room service was fast 👍🏻 Location was amazing as this hotel is nearby to a lot of shop lots and Sunway Carnival mall so plenty of food options around. Only breakfast was so-so. Will come back here again :)

The hotel so clean and well maintained. Security good in helping to find parking. Parking is free. Staff also good. Hotel give us bigger room with a lot of accomodation and free item. The room and bathroom very spacious, comfortable cw air purifier, drink maker, fridge, safe box etc. Free wifi and breakfast. But no Swimming pool. Easy to shopping and eating nearby as the location in the middle of town.

The hotel is definitely well and strategically located. Sunway Medical Center next door. And walking distance to the Sunway Carnival Mall and Billion Supermarket, Nasi Kandar restaurants, banks and convenient stores.

The hotel was impeccably clean and well-maintained. Ample car park and complimentary after you validate your parking ticket, or your Touch n Go card. As you enter the lobby, your nose will immediately pick up the smell of lemon grass in the air. Calming effect for me. And known to keep away the mosquitoes.

The staffs, including the security guards, are warm, friendly and very helpful. R. Dasa at the Front Office, in particular whom I believe deserves mention, was extremely helpful and knowledgeable about the hotel and the Seberang Jaya town.

The room given to me faced the Light Hotel and KWSP building. Further in the background is a beautiful view of the Penang Bridge and Penang Island. The room and bathroom are clean and well maintained. The blackout curtains made the room totally pitch dark for a great sleeping experience. The strong water pressure and nice hot water made showering great.

The gymnasium located on Level 1A which opens 24 hours is very well equipped. That helped me not miss my daily cardio and weights workout before breakfast.

My daughter and I had breakfast at the Soulutions Café located in the lobby. There was Nasi Lemak, Fried Char Koay Teow, Congee, Noodles and Soup, Salad, Egg Station, Cereal and bread. Only two choice of juices and three choices of fruits. There are also Bread Butter Pudding (which is a bit hard and taste more like eating a muffin) and Banana Cake. Not much of a variety or a luxurious spread but suffice for a quick sumptuous breakfast to last until lunch.

Having served as Ambassador of Malaysia to Cambodia from 2005-2008, Sunway Hotel Phnom Penh has been my preferred hotel to host and entertain my guests and colleagues.

Since 1998, I have stayed in the Sunway Resort Hotel, Sunway Pyramid Hotel, Sunway Phnom Penh and Sunway Velocity. And on 22-23 October 2023 at the Sunway Hotel Seberang Jaya. I believe that I am very familiar with the Sunway Hotel brand. And it has always lived up to beyond my expectations.

Everything is ok but there's always room for improvement.
Well hope the tv is better & do pest control for all rooms.

I recently had the pleasure of staying at the Sunway Hotel during my study trip, and I must say, it exceeded my expectations in every way.

First and foremost, the location of the hotel is absolutely stunning. Situated right in the middle of convenient stores and restaurants and even a shopping mall. Waking up to the view of the city line and enjoying the sunset from my big window was a truly unforgettable experience.

The hotel's staff was incredibly friendly and attentive throughout my stay. From the warm welcome at check-in to the prompt room service, they went above and beyond to ensure my comfort. They were always ready to assist with any inquiries or requests, making me feel like a valued guest.

Speaking of the rooms, they were spacious, clean, and beautifully decorated. The comfortable bed provided a restful night's sleep, and the modern amenities such as a flat-screen TV and complimentary Wi-Fi added convenience and entertainment.

One highlight of my stay was the hotel's dining options. The on-site restaurant offered a wide array of delicious dishes, catering to different tastes. The breakfast buffet was particularly impressive, with a diverse selection of fresh fruits, pastries, and made-to-order omelets. The attentive staff made sure that all dietary preferences were accommodated.

The hotel's facilities were also top-notch. The fitness center was well-equipped, allowing me to maintain my workout routine and it operates 24 hours! The pool area was another favorite spot of mine, with comfortable loungers and a poolside bar providing a perfect setting for relaxation.

Lastly, the hotel's attention to detail was commendable. The cleanliness of the premises was consistently maintained, and the overall ambiance was elegant and inviting. Additionally, the efficient housekeeping staff ensured that my room was always neat and tidy.

In conclusion, my experience at the Sunway Hotel was exceptional. The picturesque location, attentive staff, comfortable rooms, delectable dining options, and excellent facilities all contributed to a memorable stay. I would highly recommend this hotel to anyone seeking a relaxing and luxurious getaway.

Sunway SJ is now our regular family hotel. We used to live nearby, but moved outstation a couple of years ago. We now travel back once or twice a year.
Our stay last week has been as great as ever. We loved the location, so very near to Sunway Carnival and minutes away from local delicacies in ChaiLeng park.
Special shout out to a security guard (Bhim). His smile and hospitality beats most front office staff we met in other hotels. Kudos to the team, we will be back soon.

Locals said it's an old hotel but it looked and felt brand new. Services were excellent and up to date. Good security.

Excellent front office staff!
Nice big room.

I was somewhat skeptical when the office booked this hotel instead of The Light hotel right across the road but I was delightfully surprised. I arrived at the hotel at around 1130pm, dead tired from driving long distance and was professionally greeted by the front office. Since I was travelling with my husband, she politely asked me if I mind a twin bed, and I said yes I do mind and would prefer a king bed instead. Without wasting any minute, she upgraded me to a suite since no other king bed configuration are available that night. Sure the room has no view (it faces the Sunway Medical Centre) but it is impeccably clean and spacious. The suite comes with a small living area, with complimentary snacks and drinks from the minibar, and an air purifier. The parking space can be a tad congested but throughout our stay there, we were assisted by the security officers. They will ensure that we will always have a parking space regardless of the time. Plus point is that we were given a covered parking spot throughout our stay. The service provided by the staff is absolutely wonderful. On our last day there, I accidentally left my watch in the room - I wouldn't realise that my watch is missing if it wasn't for the front office staff who called me. He was very helpful and even provided me with an option to courier it for me. Kudos to the management - it is not easy to find and train good staff like the ones I've encountered throughout my stay. Thank you Sunway Seberang Jaya, will visit again whenever I am in Penang.

The stay was great.
The guards- they were kind and helpful.
Front desk counter- the gentlemen i met made it seamless for my check-in.
The attendant - guided me for the self check machine and it was done in 5min.

The room - very comfortable and kids enjoyrd it

Cafe - breakfast was good and simple. But was slightly dissapointed fhat kids below 8 years dont eat free.

Overall had a great stay.

Going to the hotel for a talk. Easy to find parking within the hotel parking area. Just that need to observe the entrance and exit point.

Near to Sunway Carnival Shopping Mall and Sunway Medical Centre

The first class hotel in Butterworth...need to try it out...own by Sunway group...

The area was ideal. Check-in went without a hitch. I found the mattress to be too firm. having trouble falling asleep. Hotel was nicely set and homely. Breakfast was basic and neat. It is generally very satisfactory.

Love the hotel.We stayed here more than 5..6 times if not mistaken. Strategic location. The staff is very kind and helpful.they recomended places for us to have bfast(one of the best roti canai in town).as well as nasi kandaq. Spacious room. Toilet is clean.Myself and husband had a good stay.Definitely will come back😊

I went for official visit in Penang, Malaysia for one week and we stay at Sunway Hotel. We really spend very good time over there. They have very good services and food also very good there. We really enjoy. Recommend and thanks to Sunway Team.

I guess I have stayed here for more than 20 nights this year.
I always feel at home whenever I stay here.
Staff were very welcoming and warm.

There was one time they upgraded me to suite room due to their small indiligence.
Thanks!
It seems they are very well trained when handling issue with their customer.

Though you see the building look old /ran down, but its cleanliness is at another level.
Sometimes I tried to inspect, especially in the shower room and toilet, but rarely found flaw.

I just love bed linen in here.
soft & tender when touching my skin.

Oh ya, you would be able to try tanamera products as they are using it here.
Smell nice though!

Too bad I dont have any decent photo.
Only toilet 😅

Automated check in process which was swift and easy to navigate. We manage to get early check in which is something that I really appreciate. Room was clean, spacious and the shower gel which provided was tanamera . There is many restaurants nearby on walking distance so it’s really convenient.

Really convenient area for me and my family. We could take a 5 minute walk over to sunway carnival mall. There are plenty of mamak restaurants across the street too. Room was expected of a sunway branded hotel, it was good and comfortable.

A very nice hotel.. very friendly receptionist.. asked for early check in.. and they able to provide the room as soon as the room is ready.. thank you so much.. dishes for sahur is good too.. it ia walking distance to the new upgraded sunway carnival mall..