Ixchel Beach Hotel

We started our honeymoon here . Great location on Playa Norte,

The real rooms are comfortable and the atmosphere is unique with a zen kind of theme.

I'd say the shower / bathroom was the nock on the rooms. Just a little tight with poor airflow.

The hotel pool area and beach club are great.

Breakfast and lunch are very fresh. Fruit, granola, yogurt are included in continental breakfast.

Lunch, the tuna toastata was a real value and delicious and fresh.

Bar service is good and prices are fair.

If you stay here your pick of the spaces are comped.

We had a wonderful couples trip in Isla Last week. Chepo at the beach club was the best ! His service was phenomenal !! Charlie at Charlie’s bar was spectacular as well, these two made our trip :)

Alejandra was amazing in the bar area, very attentive and extremely kind! A very kind and warm smile to be greeted by in the mornings! Emilio was also a wonderful server while we were enjoying the beach! When we needed our umbrella moved, ordered a drink, or food he was quick and efficient as well as kind! Aaron at the front desk also had a kind smile and was always welcoming! The views are amazing, just make sure you get a room with a balcony! A/C is wonderful as well! Conveniently located if you enjoy nightlife.

This is an amazing hotel on North Beach (Playa Norte). The pools are on the smaller side, but the beach access is just feet away, so it was never an issue. Service is as good as it gets!

Friendly and attentive staff, modern rooms and decor, great location on Playa Norte, good food and drinks. Disfrutamos mucho!

The view from the hotel is amazing. The front desk staff are respectful and very helpful. The hotel is very organized and clean. Our housekeeper Martin was nice and polite and kept our rooms straight. Basilio who works on the beach he is another great staff always made sure we had everything we need to be on the beach

I was very pleased to stay here the weekend of July 15 - 16, 2023. INCREDIBLE location - the sunset views from the beach here are out of this world. Really enjoyed sitting on the beach and just enjoying cold drinks and relaxing. Service was wonderful. Rooms are generous, feel more like condo space than a hotel room. (there was a stuck drain in my bathroom and the shower could be warmer water, but I'm reaching to find criticism.) When/If I come back to Isla, Ixchel Beach Hotel will be at the top of my list!

Always a great experience at this hotel. Prices in Isla are getting a little out of hand.

Great hotel in an unbeatable location right in the middle of white sand, crystal clear Playa Norte. Note if you arrive early they are pretty strict with check in time 3pm. Thankfully they accommodated us after a red eye 6 am arrival on a nightmare plane ride from LA with screeching toddler. By 12 they had upgraded us to the top floor. If you get here early tho they'll give you full access to pool restaurant and on site bathroom.

Room had a nice view of the ocean..spacious clean great staff plus mini fridge and microwave and coffee maker. Big shower as well

Food and drinks at the cafe were good, try the chilaquiles and some 7 year cuban rum. Pool was usually empty so that was nice too.

Overall great stay and really nice room. Great restaurants all within walking distance too.

Our family of five stayed in a 2 bedroom suite and it was perfect. Beautiful view from our 2nd floor balcony. Helpful staff and the hotel was very clean. The location could not have been better- right on Playa Norte and at the beginning of Hidalgo St. Anything you needed was no more than a 10 minute walk. Will stay here again.

We stayed at the hotel for 5 nights, the hotel in an excellent location met all our needs. The beach is clean and the sunsets are the most beautiful in Isla. Thanks to Juan and Aaron for the perfect service. We will definitely go back there

Love this place. The suites are best in class. Amazing views. Best location. Always meticulously cleaned and improving the rooms. The staff is incredible- really really good people who genuinely care about customers and work hard in every thing they do. Get a 1 or 2 bedroom suite you will not regret it. The standard rooms are ok..

We enjoyed our stay here. I think all suites have an ocean view, which as great. We enjoyed the beachside service. You could order drinks and food from your beach chair. There are also bars by the pools before you get to the beach and a massage booth. Towels, chairs, and umbrellas for resort guests. Most resort personnel were pleasant! I enjoyed the Margarita Suprema. It’s a pain for the bar to make I’m sure but it’s amazing. I would definitely recommend staying here on your visit to Isla.

I have stayed here now twice and I cannot imagine staying anywhere else on the island.

The view/location is great, the service is great, the rooms are nice and clean (and the A/C works great), the staff is friendly... what more could you need? We had a one bedroom suite, that they actually upgraded to an ocean front suite (for seemingly no reason), which was awesome. We were only on the island for a couple days, but loved every second of it.

You are on Playa Norte where the sunsets are breathtaking, close to Av. Hidalgo, restaurants, shops, bars, stores, etc. Stay here!

NOTE - I wouldn't rent a golf cart from the business right outside the hotel (Luxury Cars). Poor carts - extremely poor service. Walk down a little further and rent from someone else (Indios was great to us).

I would come back in a heartbeat! We got a standard room as we were only staying for 2 days. My sister in law got an upgraded room and next time I come I will be getting the same one! From standard to upgraded they were both clean, comfy, homey. The customer service was 10/10. I can't wait to come back. Thank you Ixchel!

The Ixchel was a great hotel to stay at in Isla Mujeres. The staff were very attentive and courteous. The rooms and suites were very nice. We were lucky to get upgraded to a downstairs suite with a patio just across from the pool and a few feet from the beach access. The restaurant was good for quick lunches and drinks. The food was good and the menu caters to mostly tourists. The rooms were spacious with the basic room amenities. I definitely recommend the suites with kitchenettes if traveling with a family of small kids. The beach was a great with chairs and umbrellas available for guests along with beach service. Highly recommend!

We stayed here in November 2021. Beautiful resort hotel/ resort. They upgraded us to a 4 th floor beachfront with a balcony . The views were amazing. Great customer service from the front desk to management to the workers to the beach service. Clean and beautiful and the best spot with beach bars all around within walking distance . Plenty of chairs and the beach is spectacular. This place is phenomenal and can’t say enough about it. We loved it and would recommend staying here. We plan on booking again this November. Love this place.

Amazing! Beautiful beach, excellent service and delicious food and great drinks. This property is located right on the waterfront and is an easy 10 min walk from the pier.

We planned on staying one night but stayed three.

My favorites include:
- Vacation sized margaritas!
- Great rooms (clean & contemporary)
- Easy walk to other activities on the beach and island (bars, dancing, local restaurants etc)
- Friendly service

The location is perfect. This hotel may not have the most updated rooms; however, they are clean. The staff is accommodating and friendly. The view from the hotel is stunning. The beach is kept clean and the water is so blue. You have your own chairs assigned by the property. If you want front row, you do need to get out early. Beachside drinks and food are served. Pools on property are well maintained. Fitness rooms are small. I went here 3x in 2022 and will continue to use this property when visiting Isla Mujeres. The property is also close to many restaurants.

Loved staying at this hotel. It was centrally located, next to Playa Norte and the center. The pool was really good and the access to the beach superb. The hotel had a small shack where the juices and smoothies were excellent. The staff, the location and everything was great. The rooms were also of a good size.