Universal Shocks Ltd

Excellent service. Counter staff efficient. Installation staff know their job. Everybody I encountered courteous. This is the place if you want shocks and have them installed professionally. No time wasting.

Been buying from them for close to two decades, especially for European vehicles their suspension parts have always been very well priced I typically check with them before buying online, not to mention the have better pricing for oem manufacturer parts vs the dealerships and other suppliers locally

Friendly staff and quick turnaround for shocks replacement. Guaranteed quality products. 👌

Excellent service, very fast workers.

Best place to get European car parts in Kingston

As a first time customer and novice to the whole thing I was very pleased with how I was treated. From the patience the mechanic/technician had with me while doing a mini lesson to the pleasantries of the office staff everything was great.

Affordable suspension parts and professional service. No complaints so far, staffs seems knowledgeable and polite.

Price:
Affordable

Location/Directions:
Easy to Find

Customer Service Experience:
Excellent

Wait Time:
Less than 1hr

One of the best places to purchase your vehicle's suspension parts. The prices are the best ( I've called more than 8 different suppliers), for quality OEM parts. The mechanics were very professional and had my vehicle good as new in less than 20mins. Respect Universal. Blessings.

Overall Rating (99/100)

Good customer service,they had the products that needed. Affordable too. I will recommend and always visit then again .

Excellent service everytime I buy shocks there.

Good customer service.

Great customer service and hardworking individuals

Awesome. Clearly lot of focus placed on customer service. Thank you! Real breath of fresh air. From sales persons to mechanic, polite and obviously serious about their job. 10/10!

Excellent service and reasonable price and the even have a service area :)

Amongst the very few businesses that give above par customer service. Very responsive to on-line queries, professional and quick installation, Courteous telephone and in-store sales personell.

Ace service from the guys there. Helped me find the rear shocks for the car I purchased from Superlative Auto, and supplied the front ones and fitted them. Fast and efficient young people doing great work. Mark Bailey has a very good team. Thumbs up guys and thanks

Excellent service. Friendly staff. Very quick shock replacement- 30 mins or less for front struts to be replaced

Fast and easy service

Great service and price. Got genuine Toyota shocks for a lower price than Toyota Jamaica and they installed it for FREE! They are also serous about social distancing.

Great customer service.