Tax Administration Jamaica - Stamp Office

My 2nd time visiting this office, attendant were very helpful, especially the the lady at the D window. Very patient and friendly.
Keep it up. Appreciated.
Thanks again

It might take a long wait time to get through but you will get business done if you have the patience. The process is very old and outdated nevertheless, you will get whatever you went for once you have all the necessities. Customer service was average in my experience. It also seems that the office is understaffed.

I had to call three times before someone answered the phone. I eventually got through to the right department and the person I spoke to was very helpful. No issues but you do need to keep on trying until you get to the right person.

Please sensitize your staff in customer service.
The cashier was unfriendly and unwilling to help when I made an inquiry about something being paid for. His remarks were, "You not reading the entire sheet, di ting printed so big pon di paper and yuh cyah see it".
He walked away while another customer came to my aid. He eventually returned to highlight what I was searching for on the sheet.
His tone and mannerism needs improvement. Thank you

Meh could be more modern but who really cares

Usually busy government office

Worst Tax office in Jamaica IMO. Pure hustling. You have to pay to get through there. Sad..

The very worst in customer service!!! Employees are arrogant, incompetent and lack basic manners or common sense

Cashier at windows are unpleasant
Did not acknowledge me while waiting then sends me to another cashier that gave attitude like a girl. Government entities needs to do better. Some of us are too comfortable in our jobs

The tax auditor lie,doing everything to delay the tax refund,twisting the information not answering the requested information, terrible service ask for time and never delivery I am waiting since February 2022 and is one lie after the other.
The get your taxes but talk about refund is and horror movie.

Still operating as if its 1979. They have failed to learn not one lesson from COVID. Very backward, very inefficient and very poor customer service. Most of the staff have the wrong attitude. One or two good ones.

These people DO NOT answer telephone (sigh) this is not a good look😤

Extremely Bad customer service staff have a not working with the public attitude