Closet Cloud

Excellent customer service, the attendent was very patient, offer suggestions and offer us discount on a shoe

Good customer service and quality and stylish clothes. Oh, and don't forget the showed. 🙂

A nice clothing store with good prices. It's so out in the open you may not even notice it, which is ironic I must say. They have a decent selection of genuine and synthetic leather belts. Some good looking outfits as well. The staff is very helpful too.

Add this store to your holiday shopping list, you might be pleasantly surprised.

I was introduce to this place by a work colleague of mine. We went there on July 28,2022 and I bought three pairs of shoes totaling $ 29,029.00 with no discount given. After wearing one of the pair of shoes about five times ( keeping in mind that I drive to work and walking is from my car to the office ) on September 27, 2022 I was walking to my office and only felt both of the shoes giving way. After close examination I realized that both bottoms were off. I immediately went back to my car and change my shoes and upon my lunch break I stop my CLOSET CLOUD in new Kingston to explain the unfortunate. The owner immediately after seeing the pair of shoes in my hand started to declare himself and saying he is not able to take the shoes back without prove after explaining that I believe the shoes is DRY ROTTEN. I show him my bank statement and date of purchase in the lump sum which was taken from my card and he told me that does tell him I buy the shoes because I could have purchased other things . He lamented that anything can happen to a shoes after buying it not even given consideration that it was only two months since I made my purchase. The total amount that I paid for the rotten shoes was not even consider. Instead he told me it was my loss .
In all my entire life buying shoes , even my old ones don’t even break away like this new pair of shoes. How can a new shoes break away in 2 months with little or no wear. I blame myself, however because I have been there and would have seeing old shoes on display with even cracks so I should have benchmark the quality of the goods from what was observed.
I felt scammed, but who to blame in this hard time but myself. Business owners like this only care about making money to hell with the customer and quality. Who makes sure that old and expired product are not sold for value more than it’s worth ? Customer service and giving quality for money is no longer a priority in this country . We are robbed everyday by disguising suppliers and store owners with old goods and there is little or no regards to black people by these people.
I really had a bad experience from this store and only hope that the other two pairs of shoes are not DRY ROTTEN. I am so depressed but I leave CLOSET CLOUD Kingston to their own karma. 😡😡😡😡😡😡😡😡😠🥵🥵