Scotiabank Jamaica - Santa Cruz Branch

The procedure to visit the counters is immaculate. The wait period was very short based on my transaction.

Generally good customer service. You can expect long waiting times though as there is usually a lot of customers. There best thing to do is to arrive early in the morning just before opening and you will get through pretty quickly.

The staff members are really well trained and knowledgeable on all worries you might have.

my mom works there

Professional staff. Excellent customer service

I love it map at work any where

My main institution for banking.

The staff was courteous and assisted in resolving my concerns.

The same fairly high scotia standard you get all over Jamaica. I must mention the excellent parking

Lines were very long

Nice

The numbered queue doesn't seem to work. Persons will come in after you and is served before you.
The waiting period is no less than 2 hours....to do a simple transaction.
On the bright side, the tellers are very courteous and helpful, so no matter how mad you get waiting, it vanishes with the service.