Total Hardware & Supplies

Finally got some time to write this review. So I went to Total Hardware to return an item that didn't fit my washing machine. I read the receipt on the policy surrounding refunds etc and accepted that yeah I'll probably just get a store credit but it's fine I'll get something else. Arrived and talked to staff and they said they can't accept the return because the package was pulled. I was a bit annoyed as I have to take the item out the package to test it on the washing machine. Anyways they got the owner, I never got his name, I only know he was Caucasian. Immensely impressed on how he handled the situation. Listening to what I had to say and then gave me a full refund and offered to fix the damaged part I was walking with to use as reference. Long story short he fixed it at no additional cost. I am so grateful as I am now currently using that same previously damaged part now. Big ups to the owner of Total Hardware!

PS. I had previously bought a Wintek fan from them and it is awesome. Great price too!

Always pleasant place to shop for Hardware Supplies no matter how small or large

Very polite and helpful staff. From the person I spoke to on the phone to the young man at the door, to the lady who assisted with my purchase, to the cashier. 10/10 would recommend 👍🏽

Had the items I needed at a reasonable cost..plus they have a sale going on until the end of July.. Good customer service as well

Excellent attention to customers if you're not satisfied with your purchase. Try it, you'll see

great customer service and have everything you need to build or renovate your home.

Excellent customer service. My needs were 100% met.

Assistance is available to hear your query and source items you need. It's a nice friendly environment to shop.

Total customer service...big up boss and staff A1 service. Love unu

Great deals and wonderful staff

They have the best customer service 😀

helpful staff members. big up samantha always going the extra mile

Great shopping experience from helpful and informative staff and great affordable products

Shopping is great here, good customer service. Try it out.

Thanks to the warm treatment of the staff especially Tifanny

Excellent customer service.

Salesrep and team was very helpful.

Very nice place an staff

I love to shop at m.s.d. total hardware and supplies.

Great customer services