Pro-m store

Excellent service. I received everything that I had ordered in perfect condition. And before the agreed day. Shipped by DHL. Without paying any extra.
Just a suggestion: it would be kind to send basic tools for the assembly of the bicycle. 1 Allen wrench and 1 wrench for the pedals.

Ordered bike computer with discount. After it arrives, I found no packaging and mounts included. Seller told me, that mounts should be ordered separately (costing same money as computer).. I was mad about it.
But, next day, i've got a call from Federico. He told that he contacted to supplier and sending me computer with mounts and box (as it should be).
So, here is my 5 star for quick problem solving.
Thanks!

Very satisfied. Delivery was very fast. Costumer service was excellent.

Exciting business! I'm from Slovakia and I wanted to buy an Evoc fr enduro 16 backpack and the cheapest one in Slovakia costs from 186 euros to 209 euros. So I risked it and ordered from Italy from a village store where the price was 133 euros and I also got a 10 percent discount for the first purchase, so the price for the backpack was 120 euros .. I would call it the bargain of the century :) . Immediate shipment of goods, immediate ability to track the shipment and I had the backpack home from Italy on the fifth day, I can only praise this store and express maximum satisfaction. I saved at least 60 euros thanks to you THANK YOU :)

Everything was just perfect, from the communication with Alberto over the delivery of the S-Works Epic World Cup to Switzerland within 3 days, wow. I can only recommend the Pro-M team. Thanks again...

Already bought 2x (more expensive wheelset) at pro-m competitive prices, fast delivery and above all super service (free other body on wheelset) very easy to reach by phone and mail.very friendly. So don't hesitate, even if you're from Belgium, Marc

Benelux Fox dealer didn't had the specific parts, expected delivery time 2 months from Taiwan. Fox dealer UK had the right parts in stock, but are not allowed to sell to the netherlands becase of some contractuel agreements with Fox. Pro-m store had also this specific part in stock and within 2 days the parts where in the Netherlands, very good service and Iam very happy with it. And disappointed in the Fox Companies.

I only regret that I did not discover this shop earlier. I am fully satisfied with my order (bought an MTB frame). Alberto from their support replied either immediately or very quickly. The delivery time was reasonable. Odporúčam tento obchod.

Great shop, competitive prices and excellent communication. Got bike delivered to Ireland no problem (during stock shortages..) Keep coming back as they have great stock… 100% great business.

Good products in good prices ( for me it was bargain for helmets ) . Fast shipment to Poland . Highly recommended store . Thank You Pro-M Store :)

Grate product and services from Pro -m. Looking forward for future fantastic occasions. If you will provide such quality and Response time I see your commercial story only as a a success way🤝 Good customer support and 100% Satisfaction. Keep going👍

Unfortunately i couldn’t get the bike on time because of the Christmas time and run into some problems. Opted for the refund and got it without a problem. Great communication and helpful staff. Hope in the future to order from them again.

Best price around Europe (at least for my shoes :)). God contact, shipment fast enough.

Bike was well prepared and packed, free shipping to Ireland from Italy. Excellent service and value.

Ordered my new Gravel bike from Pro-m store , arrived as promised on time & safely packaged . Thanks Guys !

very professional store, perfectly secured shipment and delivered from Italy to Poland at express speed! Thank you!

Really happy with pro mstore, ordered a specialized on friday after contact with them and received it home delivered by DHL by Wednesday in SWEDEN!
Can recommend them and would definitely order again!

I bought the bike from the Netherlands. The people in the website, specially Alessia, went the extra mile. Even after I bought the black model they kept trying and sent me the light grey I preffered. I paid with paypal without any issues.

The bike is everything I hoped for and arrived really quick (4 days) well boxed.

Really happy with the product and customer service.

ordered from germany, shipping was faster than with many german stores.
the bike had a minor scratch from shipping, but I sorted it out with the very friendly support. Big thanks to Alessia!
I would definitely order with this shop again

Fantastic service. Fast delivery. Quality product